Search Results for: Customer service

Mswipe Launches Micro ATM Service For SMEs; Boosts Convenience Banking For Customers
Banking Finance Fintech News

Mswipe Launches Micro ATM Service For SMEs; Boosts Convenience Banking For Customers

Fintech News Desk
by Fintech News Desk0
Mswipe’s ATM Express to increase footfalls at merchant outlets in Tier 2 and 3 cities Mswipe, India’s leading financial services platforms for SMEs, launched ATM Express, a micro ATM which allows merchants to offer their point-of-sale (POS) terminals to customers for cash withdrawal, check bank balance among other features. The......
ApexEdge Announces Its Affiliate Partner Program, Offers Billshark’s Bill Negotiation Services in the Financial Services Marketplace to Strengthen Customer Relationships
Business Fintech News

ApexEdge Announces Its Affiliate Partner Program, Offers Billshark’s Bill Negotiation Services in the Financial Services Marketplace to Strengthen Customer Relationships

Fintech News Desk
by Fintech News Desk0
ApexEdge, a partner-enablement platform that offers monthly bill and subscription management solutions to support the financial health of consumers, announced today its affiliate partner program, which offers Billshark’s bill negotiation services to financial services firms in the digital marketplace. This tool, that provides immediate value to customers through the digital......
Bank-Customer-Experience-Innovator-Zafin-Launches-Zafin-Community-Advantage_-a-Growth-as-a-Service-Solution-for-Community-Banks-and-Credit-Unions
Banking Fintech News

Bank Customer Experience Innovator Zafin Launches Zafin Community Advantage, a Growth-as-a-Service Solution for Community Banks and Credit Unions

Fintech News Desk
by Fintech News Desk0
Zafin, the world’s leading SaaS product and pricing platform for the next generation of banking, today announces the launch of Zafin Community Advantage, a cloud-based product and pricing solution designed specifically for community banks and credit unions. With Zafin’s Growth-as-a-Service solution, community financial institutions now have access to market-leading products,......
Volvo Financial Services Chooses Payer to Optimize Payments and Improve the Customer Experience
Business Fintech News

Volvo Financial Services Chooses Payer to Optimize Payments and Improve the Customer Experience

Fintech News Desk
by Fintech News Desk0
International transport companies face payment challenges in an increasingly globalized world. Both workshops and haulers have a common interest in smooth and secure payment flows to quickly ensure service and repair. Read More: CLPS Incorporation Invests in E-Commerce to Diversify Its Business Model As an important partner in one of......
Premier-Bank-Selects-CSI-for-Strategic_-Customer-Centric-Core-Banking-Services
Banking Fintech News

Premier Bank Selects CSI for Strategic, Customer-Centric Core Banking Services

Fintech News Desk
by Fintech News Desk0
Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end fintech and regtech solutions, announced that Dubuque, Iowa-based Premier Bank ($390 million in assets) has selected its NuPoint core platform in order to offer more strategic and reliable banking solutions that can evolve in lockstep with its customers. Read More: Ondot’s......
Talkdesk-Research-Reveals-Two-Thirds-of-Financial-Services-and-Insurance-Customers-Say-One-Bad-Experience-Dilutes-Brand-Loyalty
Banking Fintech Investment Services News

Talkdesk Research Reveals Two-Thirds of Financial Services and Insurance Customers Say One Bad Experience Dilutes Brand Loyalty

Fintech News Desk
by Fintech News Desk0
Seven out of 10 customers demonstrate deeper loyalty to financial services and insurance companies that heavily invest in customer experience (CX), according to a new research study by Talkdesk, Inc., the cloud contact center for innovative enterprises. According to The CX Revolution in Financial Services and Insurance, customers have options and they......
BAI Finds Consumers Confident in Financial Services Organizations’ Fraud Response
Banking Fintech News

BAI Research Finds Improving the Customer Experience Remains the Top Business Challenge for Financial Services Organizations in 2021

Fintech News Desk
by Fintech News Desk0
Majority of consumers willing to switch for better digital capabilities and are open to banking with non-traditional financial services organizations BAI, a nonprofit independent organization that delivers the financial services industry’s most actionable insights, unveiled new research addressing the top priorities on financial services leaders minds and changing consumer attitudes......
BankMobile Announces Partnership with Prudential to Provide a Full-Service Financial Wellness Solution for its Workplace Banking and Vibe Customers
Banking Fintech Mobile Banking News

BankMobile Announces Partnership with Prudential to Provide a Full-Service Financial Wellness Solution for its Workplace Banking and Vibe Customers

Fintech News Desk
by Fintech News Desk0
BankMobile, a division of Customers Bank, and among the largest mobile-first banking platforms, today announced it has partnered with Prudential Financial, Inc. (NYSE: PRU), a financial wellness leader and premier active global investment manager, to provide a full-service financial wellness solution to its Workplace Banking and BankMobile Vibe checking account customers. The service provides......
Sagent Adds Former Fannie Mae Exec Marianne Sullivan and Digital Risk Co-Founder Jeffrey Taylor to Board of Directors
Business Fintech News

Sagent & Bizzy Labs Regtech Deal Delivers Automated Compliance & Customer Care for Mortgage Servicers

Fintech News Desk
by Fintech News Desk0
AI partnership enables more accurate and compliant mortgage servicing and MSR transfers Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today announced a regtech partnership with Bizzy Labs to automate compliance, lower operational costs, and improve borrower experience for servicers. Read More:......
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CoreLogic DigitalTax Platform Enables Unparalleled Customer Experience For Rushmore Loan Management Services

Fintech News Desk
by Fintech News Desk0
CoreLogic® (NYSE: CLGX), a leading global property information, analytics and data-enabled solutions provider, today announced that after a successful implementation of their DigitalTax PlatformTM, Rushmore Loan Management Services LLC, a multi-faceted residential mortgage servicer, is able to demonstrate significant improvements in several critical mortgage servicing efficiency metrics – which has......
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