Search Results for: retail bank

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster
Banking News

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster

Business Wire
by Business Wire0
New solution enables retail banks and credit unions to lower implementation costs of Qualtrics CX projects Qualtrics, the leader and creator of the experience management category, announced the availability of the Retail Banking Accelerator to make it easy for financial services organizations to adopt the Qualtrics Foundational Customer Experience (CX) solution.......
Paymentus to Provide Bill Pay and Money Movement for Citizens Retail Banking Customers
Banking Digital Payments News

Paymentus to Provide Bill Pay and Money Movement for Citizens Retail Banking Customers

Fintech News Desk
by Fintech News Desk0
Paymentus, the best in class digital bill pay and money movement provider, announced that it has been selected by Citizens Financial Group to provide electronic bill payment and money services for its digital-first retail banking customers nationwide. Citizens will deploy Paymentus Bill Center and Paymentus Loan Payments, both powered by......
UserTesting Helps Drive the Future of Retail Banking Experiences with Real Human Insight
Banking News

UserTesting Helps Drive the Future of Retail Banking Experiences with Real Human Insight

Fintech News Desk
by Fintech News Desk0
New test templates enable retail banks to readily get pre-and post-launch feedback at the speed of agile to better ensure success during the design, development, and optimization of new features and experiences UserTesting, a leader in video-based human insight, announced the availability of new test templates for the UserTesting Human Insight Platform......
Retail Banks Miss the Mark on Financial Advice as Customer Expectations Grow, J.D. Power Finds
Banking News

Retail Banks Miss the Mark on Financial Advice as Customer Expectations Grow, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
Capital One Ranks Highest in Customer Satisfaction with Retail Banking Advice Facing a toxic combination of rising household costs, a looming recession and record levels of debt, fully 59% of retail bank customers say they expect their financial institutions to help them improve their financial health. The problem is, according......
ISG to Publish Report on Digital Innovators in Retail Banking
Banking News

ISG to Publish Report on Digital Innovators in Retail Banking

Fintech News Desk
by Fintech News Desk0
Upcoming ISG Provider Lens™ report will evaluate providers of emerging technologies that help banks grow by engaging with customers, offering new services Information Services Group (ISG) a leading global technology research and advisory firm, has launched a research study examining vendors of advanced, market-ready technologies that help retail banking companies......
Gateway Welcomes Kyle Hubbard as Division President of Retail Banking
Banking News

Gateway Welcomes Kyle Hubbard as Division President of Retail Banking

Fintech News Desk
by Fintech News Desk0
Gateway First Bank, one of the largest banking operations in Oklahoma, has announced that Kyle Hubbard has joined Gateway’s banking team as Division President of Retail Banking. Hubbard is based in Gateway’s Jenks Corporate banking office. “His past accomplishments and experiences make him the right person to help lead Gateway’s......
Global Retail Banking Innovation Awards 2021: Bank One Elite Banking Awarded “Best Mass Affluent Banking Offering” for its Cross-Border Services
Banking Fintech News

Global Retail Banking Innovation Awards 2021: Bank One Elite Banking Awarded “Best Mass Affluent Banking Offering” for its Cross-Border Services

Fintech News Desk
by Fintech News Desk0
The “Best Mass Affluent Banking Offering” title recognises the efforts of Bank One in serving mass affluent customers Bank One announced that it won the Best Mass Affluent Banking Offering award in the Service Innovations category at the Global Retail Banking Innovation Awards 2021 (GRB21) organised by the Digital Banker. Every......
Total Expert Recognized in Now Tech
Banking News

Total Expert Recognized in Now Tech: Retail Banking CRM Report

Fintech News Desk
by Fintech News Desk0
Now Tech: Retail Banking CRM report overviews CRMs, which help banks improve customer experience and develop and nurture customer relationships  Total Expert, the CRM and customer experience platform purpose-built for banks and lenders, announced its inclusion in the Forrester Now Tech: Retail Banking CRM, Q3 2021 report, which recognizes 12 retail......
Columbia Bank Names Dave Hansen EVP, Director Of Retail Banking
Banking Finance News

Columbia Bank Names Dave Hansen EVP, Director Of Retail Banking

Fintech News Desk
by Fintech News Desk0
Columbia Bank announced the promotion of Dave Hansen to Executive Vice President and Director of Retail Banking. Hansen joined Columbia in 2013 and has held leadership roles in the Columbia-Willamette region since. In his new position, he is responsible for leading the retail division, fostering Columbia Bank’s Do RIGHT culture and creating......
ING to Transfer Retail Banking Operations, Staff and Customers in Austria to bank99
Banking Digital Mobile Banking News

ING to Transfer Retail Banking Operations, Staff and Customers in Austria to bank99

Chandni Maske
by Chandni Maske0
ING announced it has reached an agreement to transfer ING’s Retail Banking operations in Austria to bank99, the bank of Österreichische Post, the Austrian postal services. The agreement follows a review of strategic options for ING’s Retail Banking operations in Austria as announced in March 2021. ING will retain its......
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