Search Results for: customer experience.

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments
Business Fintech News

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments

Fintech News Desk
by Fintech News Desk0
Alacriti integrates AI chatbot into Glia’s Digital Customer Service Platform Alacriti, a fintech company specializing in payments, today announced that it has partnered with Glia, a leading provider of Digital Customer Service. The partnership enables financial institutions to leverage Alacriti’s payments-focused AI chatbot, Ella, within Glia’s Digital Customer Service platform to......
Business Fintech Insights InsurTech Investment Services News Risk Management

CoreLogic DigitalTax Platform Enables Unparalleled Customer Experience For Rushmore Loan Management Services

Fintech News Desk
by Fintech News Desk0
CoreLogic® (NYSE: CLGX), a leading global property information, analytics and data-enabled solutions provider, today announced that after a successful implementation of their DigitalTax PlatformTM, Rushmore Loan Management Services LLC, a multi-faceted residential mortgage servicer, is able to demonstrate significant improvements in several critical mortgage servicing efficiency metrics – which has......
Volante to Help Shape the Future of Instant Payments
Business Fintech News

Volante Technologies Expands Leadership Team With Key Customer Success Hires

Fintech News Desk
by Fintech News Desk0
Volante Technologies, the global leader in cloud payments and financial messaging, today announced strategic additions to its leadership team with senior hires in customer success and solution delivery. This follows Volante’s recent raise of $35m in growth capital from a consortium of investors led by Wavecrest Growth Partners, including BNY Mellon, Citi, Poste Italiane, and......
AI-Powered Digital Experience Platform, Flaist, Introduces Analytics that Look Into the Future of Customer Behavior
Artificial Intelligence Fintech Fintech Startups News

AI-Powered Digital Experience Platform, Flaist, Introduces Analytics that Look Into the Future of Customer Behavior

Fintech News Desk
by Fintech News Desk0
The fintech startup, Flaist, has released a new analytics tool powered by the Flaist Digital Experience platform that allows financial organizations to better understand the contexts of their customers’ intentions and sentiments. Read More: Prime Trust Launches Proprietary Core Banking Software for Fractional Assets, Including Cryptocurrency This is the first fintech platform that......
Gilded Automates Crypto Billing With Recurring Invoices
Banking Fintech News

goMoxie Survey Finds Financial Services Customers are Struggling to Complete Basic Tasks Online and on Mobile

Fintech News Desk
by Fintech News Desk0
“Many financial services companies have been overwhelmed with online inquiries since the pandemic began, which in turn has put more pressure on delivering a differentiating digital customer experience” goMoxie®, the leading provider of customer guidance solutions, today released new research showing that people are struggling to complete basic tasks using......
Sage Equips Customers to Create Intelligent Organizations by Embracing Digital Transformation at Sage Intacct Advantage 2020
Fintech News

Sage Equips Customers to Create Intelligent Organizations by Embracing Digital Transformation at Sage Intacct Advantage 2020

Fintech News Desk
by Fintech News Desk0
Sage, the market leader in cloud business management solutions, kicked off Sage Intacct Advantage 2020 with a keynote that showcased the transformative power of digital technology. Company executives shared how, by using digital technology, businesses can fundamentally change how they operate and deliver value to customers and colleagues, as well as......
Afterpay to Offer Savings Accounts and Cash Flow Tools to AU Customers
Fintech News

Afterpay to Offer Savings Accounts and Cash Flow Tools to AU Customers

Fintech News Desk
by Fintech News Desk0
Afterpay (ASX:APT), the leader in “Buy Now, Pay Later” payments, and Westpac have entered into a collaboration agreement to facilitate the introduction of Afterpay savings accounts and cash flow tools for customers in Australia. Read More: HighRadius Strengthens Executive Leadership Team with New CFO Hire The new money management services, facilitated by......
MAPFRE And Shift Technology Join Forces To Reinvent The Customer Claims Experience
Artificial Intelligence Fintech InsurTech News

MAPFRE And Shift Technology Join Forces To Reinvent The Customer Claims Experience

Fintech News Desk
by Fintech News Desk0
MAPFRE and Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance industry, have come together to radically transform the way customers deal with insurance claims. Shift, who had already disrupted the insurance world with their acclaimed AI-powered fraud solution, is now leveraging its experience......
Doxim Acquires Pinnacle Data Systems, One of America’s Largest Privately Held Customer Communications and Payment Providers
Fintech News

Doxim Acquires Pinnacle Data Systems, One of America’s Largest Privately Held Customer Communications and Payment Providers

Fintech News Desk
by Fintech News Desk0
Acquisition will further power Doxim’s CCM Platform strategy with enhanced enterprise production capacity Doxim, the leading customer communications management (CCM) and engagement technology provider serving regulated markets including healthcare, financial services, and utilities, announced the acquisition of Pinnacle Data Systems, L.L.C. (Pinnacle), one of America’s largest privately held customer communications......
DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience
Banking Fintech News

DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience

Fintech News Desk
by Fintech News Desk0
DeepTarget Inc., a solution provider that utilizes data mining and machine learning to deliver targeted communications across digital channels for banks and credit unions, announced its use of leading-edge machine learning techniques partnered with historical, proprietary data to help community financial institutions complete more transactions, open more accounts and enhance......
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