Search Results for: Customer Experience

Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for Customer Interactions
Finance Fintech News

Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for Customer Interactions

PR Newswire
by PR Newswire0
Glia provides a new, unified way for banks and credit unions to define and measure the value created by comprehensive customer interactions Glia, the leader in customer interaction technology, today launched the Glia Interactions Index, a new way for financial services organizations to benchmark against similar institutions to quantify the......
Megabyte and InvoiceCloud Integrate to Transform the Digital Payment Experience for California Taxpayers
Digital Payments News

Megabyte and InvoiceCloud Integrate to Transform the Digital Payment Experience for California Taxpayers

Business Wire
by Business Wire0
Megabyte, a leading property tax system in California, and InvoiceCloud, a leading solution for digital bill payment services, announced a new integrated solution to enhance the tax collection process and provide more modern, easy-to-use digital payment experiences for Calaveras County residents. “We look forward to working with InvoiceCloud and providing counties......
Versapay Announces Christy Johnson as Chief Product Officer and Barrett Smith as Chief Payments and Customer Operations Officer
Finance Fintech News

Versapay Announces Christy Johnson as Chief Product Officer and Barrett Smith as Chief Payments and Customer Operations Officer

PR Newswire
by PR Newswire0
Versapay cements executive leadership for next phase of growth in Accounts Receivable automation and B2B payments, elevating customer experience Versapay, the leading Accounts Receivable (AR) Efficiency Suite, is excited to announce recent leadership changes within the company. These strategic moves include the promotion of Christy Johnson to Chief Product Officer (CPO) and Barrett Smith......
Adonis Raises $31 Million, Led by Point72 Private Investments, to Improve Healthcare Financial Outcomes and Patient Experiences Through AI
Investment Services News

Adonis Raises $31 Million, Led by Point72 Private Investments, to Improve Healthcare Financial Outcomes and Patient Experiences Through AI

PR Newswire
by PR Newswire0
Adonis, a leading healthcare financial technology platform based in New York City, today announced that it has raised $31 million in Series B financing led by Point72 Private Investments. Point72 Private Investments was joined by new investor Kin Ventures, along with existing investors General Catalyst, Bling Capital, and Max Ventures. The current......
Wolters Kluwer AI-powered advanced virtual agent ushers in the next generation of customer support
Artificial Intelligence Finance Fintech News

Wolters Kluwer AI-powered advanced virtual agent ushers in the next generation of customer support

Business Wire
by Business Wire0
Advancements leverage Generative AI (GenAI) technologies to enhance efficiency, deliver critical insights, and drive unparalleled value for customers. Wolters Kluwer Tax & Accounting (TAA), a global leader in professional information, software solutions, and services, today announced the release of new GenAI capabilities within its proprietary advanced virtual agent chatbot serving......
ValueZone Enhances Platform Legitimacy to Bolster Customer Trust and Security
Cryptocurrency Finance Fintech News Trading

ValueZone Enhances Platform Legitimacy to Bolster Customer Trust and Security

GlobeNewswire
by GlobeNewswire0
ValueZone, a leading cryptocurrency trading platform, is making significant strides in enhancing the legitimacy and security of its operations to reinforce customer trust. As the crypto market continues to expand and attract diverse participants, ValueZone is committed to upholding the highest standards of transparency and regulatory compliance. Commitment to Legitimacy and......
EvonSys Set to Unveil Payments Platform to Transform the Cross-Border Payments Experience at Pega World 2024
Digital Payments Finance Fintech News

EvonSys Set to Unveil Payments Platform to Transform the Cross-Border Payments Experience at Pega World 2024

PR Newswire
by PR Newswire0
Launching at Booth #16, the EvonSys Payments Platform aims to set new industry benchmarks for payment transparency and traceability. EvonSys, a Global Elite Pega Partner and Platinum Sponsor for Pega World 2024, announces the launch of the EvonSys Payments Platform (EPP). This innovative platform is set to transform the landscape......
Discover Global Network Study Shows 85% of Consumers are Less Likely to Interact with a Business Due to a Poor Payment Experience
Finance Fintech News

Discover Global Network Study Shows 85% of Consumers are Less Likely to Interact with a Business Due to a Poor Payment Experience

Business Wire
by Business Wire0
Improved payment experiences are vital to merchants, with 94% considering payments a strategic priority Discover Global Network, a leading global payment network, released the first portion of the 2024 Payment State of the Union (PSOU), one of the most comprehensive studies of its kind in the industry, providing global perspectives......
FIS Reimagines the Banking Experience for the Digital Age with New Mobile Banking Application
Banking Fintech News

FIS Reimagines the Banking Experience for the Digital Age with New Mobile Banking Application

Business Wire
by Business Wire0
FIS® Digital One™ Flex Mobile 6.0 is a new mobile banking application tailored for financial institutions. The solution enables banks to serve the evolving demands of customers as digital experiences change. New functionality includes enhanced user experience, security, and money movement capabilities Global financial technology leader FIS has launched an enhanced......
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