Search Results for: chatbot

Juniper Research Over Half of Global Population to Use Digital Banking in 2026; Driven by Banking Digital Transformation
Banking Digital Mobile Banking News

Juniper Research Over Half of Global Population to Use Digital Banking in 2026; Driven by Banking Digital Transformation

Fintech News Desk
A new Juniper Research study has found that 53% of the world’s population will access digital banking services in 2026; reaching over 4.2 billion digital banking users, from 2.5 billion in 2021. The research identified increased digital transformation efforts as enabling banks to function effectively during the pandemic; justifying the benefits of......
Moveworks Raises $200 Million in Series C Funding to Support Work-from-Anywhere with AI
Finance Investments News

Moveworks Raises $200 Million in Series C Funding to Support Work-from-Anywhere with AI

Fintech News Desk
Now valued at $2.1 billion, Moveworks is the first AI platform that provides instant help to remote and in-office employees Moveworks, the AI platform that automates support at work, announced it closed a $200 million Series C financing round — just five years after its inception in 2016. It represents the......
Debt-Freedom App Charlie Hits 5X User Base Growth in Just Four Months; Adds DirectPay to Its Suite of Tools
Digital Payments Fintech News

Debt-Freedom App Charlie Hits 5X User Base Growth in Just Four Months; Adds DirectPay to Its Suite of Tools

Fintech News Desk
The user-friendly Penguin helping ordinary people get out of debt announces growth numbers and new DirectPay feature to level up its offering from savings tools to making actionable debt payments Charlie, the personal finance app helping users get out of debt without lifestyle sacrifices, announced new features and a reengineered......
Keynova Group Releases Semi-Annual Insurance Scorecard Monitoring Digital Best Practices Among Top Insurers
Digital Fintech News

Keynova Group Releases Semi-Annual Insurance Scorecard Monitoring Digital Best Practices Among Top Insurers

Fintech News Desk
Property and Casualty Insurance Industry Advances Digital Capabilities for Spanish Language and Smart Device-Enabled Services Expanding User Support Options Post Pandemic Keynova Group, the leading competitive intelligence firm for digital financial services, announced the results of the Q2 2021 edition of its semi-annual Insurance Scorecard. The Insurance Scorecard measures the......
How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 
Banking Fintech Guest Posts

How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 

Aakash Shah
Satisfying Banking Customers’ Expectations for Modern Customer Service While it is true that customers have ever-growing expectations about the way they like to bank, we should note that the basics of what’s important to customers have not changed in decades. Customers will never ask for a service to be more......
New Survey from Semafone Reveals Brands are Missing a Critical Step When It Comes to Omnichannel Payments
Digital Payments News

New Survey from Semafone Reveals Brands are Missing a Critical Step When It Comes to Omnichannel Payments

Fintech News Desk
With digital channels and social shopping on the rise, greater awareness for security and privacy measures for omnichannel payments is vital for improving consumer confidence Semafone®, the leading provider of data security and compliance solutions for call and contact centers, released data from its Omnichannel Payments Consumer Trust survey. The......
Announcing Enlighten by Kasisto, the Ultimate Intelligent Digital Assistant Solution for the Financial Services Industry
Banking Fintech News

Announcing Enlighten by Kasisto, the Ultimate Intelligent Digital Assistant Solution for the Financial Services Industry

Fintech News Desk
Financial organizations across the industry are under pressure to rethink their customer engagement and digital strategies. Enlighten by Kasisto solves these pressures, while transforming the customer engagement journey Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, announced the launch of Enlighten. Enlighten gives financial organizations the......
Everyware Visa
Digital Payments News

Everyware® Announces Partnership with Visa Solutions

Sudipto Ghosh
Everyware and Visa are Working Together to Empower Implementation of Touchless Payments and Enhanced Experiences for Small- and Medium-Sized Businesses Everyware, a leading contactless payments and customer engagement solutions company, announces becoming a Technology Partner of Cybersource and Authorize.net, both Visa Solutions. The partnership with these two Visa Solutions will power the payments processing......
Price.com Closes $10 Million Series Seed Funding Round
Commerce News

Price.com Closes $10 Million Series Seed Funding Round

Fintech News Desk
Deal Placed with Leading Digital Industry Executives, VCs and Celebrities; Strategic Investment Enables Company to Scale Network Expansion and Product Development to Support Exponential User Growth Price.com, the all-in-one money savings e-commerce platform, announced a $10 million series seed funding round led by Ricky Caplin, Chairman of Caplin Family Offices, with......
PremFina and Microsoft AI Collaboration Sees 70% Customer Responses Handled Without Humans
Featured Fintech Primers InsurTech News

PremFina and Microsoft AI Collaboration Sees 70% Customer Responses Handled Without Humans

Fintech News Desk
PremFina Ltd, the U.K.’s first venture capital backed alternative insurance premium finance company announces its UK collaboration with Microsoft Corp., the world’s largest software company by revenue, has resulted in its artificial intelligence (AI) driven chat bot handling 70% of all data-led customer queries with zero delay in response times.......
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