Search Results for: digital customer

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments
Business Fintech News

Alacriti and Glia Partner to Strengthen Financial Institutions’ Digital Customer Service for Payments

Fintech News Desk
by Fintech News Desk0
Alacriti integrates AI chatbot into Glia’s Digital Customer Service Platform Alacriti, a fintech company specializing in payments, today announced that it has partnered with Glia, a leading provider of Digital Customer Service. The partnership enables financial institutions to leverage Alacriti’s payments-focused AI chatbot, Ella, within Glia’s Digital Customer Service platform to......
Sapiens' New Version of its Cloud-based P&C Core Suite for EMEA & APAC Facilitates Digital Customer Experience & Enhances Process Automation
Fintech InsurTech News

Sapiens’ New Version of its Cloud-based P&C Core Suite for EMEA & APAC Facilitates Digital Customer Experience & Enhances Process Automation

Fintech News Desk
by Fintech News Desk0
Enhanced business processes, API integration and cloud-readiness improve operational efficiencies, customer experience and business outcomes Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced the general availability of its upgraded Sapiens IDITSuite for Property & Casualty (P&C) and general insurance providers. To keep pace......
CSI Partners With Autobooks To Enrich Relationship Between Small Businesses and Financial Institutions
Artificial Intelligence Banking Business Fintech News

CSI Partners with Revation Systems for LinkLive Banking Digital Customer Service

Fintech News Desk
by Fintech News Desk0
-LinkLive Banking provides chat and video communication solutions to enhance the customer experience in digital banking channels- Computer Services(CSI), a provider of end-to-end fintech and regtech solutions, has partnered with Revation Systems to offer community banks LinkLive Banking, a secure digital communications platform. The cloud-hosted communications software offers a broad......
Fintech News

Glia and MeridianLink® Partner to Improve Loan Origination with Digital Customer Service

Fintech News Desk
by Fintech News Desk0
Communications and collaboration platform enables financial institutions to help customers on-demand in the digital channel, increasing efficiencies and enhancing borrower experience Glia, a leading provider of Digital Customer Service, today announced that it has joined forces with MeridianLink, a developer of multi-channel account opening and loan origination platforms, to bring Digital Customer......
Glia Fuses Digital Customer Service with Alkami Online Banking Platform
Fintech Mobile Banking News

Glia Fuses Digital Customer Service with Alkami Online Banking Platform

Fintech News Desk
by Fintech News Desk0
Alkami brings Glia’s digital-first customer support platform to clients within an integrated cloud-based product suite Glia Technologies, Inc. (Glia), a leading provider of Digital Customer Service, announced that Alkami Technology, Inc. (Alkami), a leading cloud-based digital banking solutions provider, has integrated Glia’s Digital Customer Service platform as part of Alkami’s suite......
NETSOL Unveils the Transcend Platform to Provide Customers with a Unified Digital Retail and Asset Finance Solution
Finance Fintech News

NETSOL Unveils the Transcend Platform to Provide Customers with a Unified Digital Retail and Asset Finance Solution

GlobeNewswire
by GlobeNewswire0
New AI-powered platform to transform the auto and equipment buying, leasing and financing experience NETSOL Technologies, Inc., the global leader in delivering state-of-the-art solutions for the asset finance and leasing industry, announced today its new unified Transcend Platform – an AI-powered digital retail and asset finance solution for automotive and......
TaxBit Expands Digital Asset Accounting Services, Adding IFRS and Multi-Functional Currency Support for International Customers
Compliance management News

TaxBit Expands Digital Asset Accounting Services, Adding IFRS and Multi-Functional Currency Support for International Customers

PR Newswire
by PR Newswire0
TaxBit’s Accounting Suite now supports IFRS and FASB guidance, expanding its serviceable market. TaxBit, the leading provider of compliance solutions for digital assets, announced that the TaxBit Accounting Suite now supports International Financial Reporting Standards (IFRS) and multi-functional currencies, bringing the solution to a globally recognized standard for accounting compliance.......
Avangrid’s Customer Experience and Digital Center of Excellence Leading the Way
Fintech News

Avangrid’s Customer Experience and Digital Center of Excellence Leading the Way

Business Wire
by Business Wire0
This recognition is part of SECC’s 2024 Best Practice Awards, which highlight innovative ways that electricity providers are improving customer experience and engagement and recognize best practices within the industry. Avangrid, Inc., a leading sustainable energy company and member of the Iberdrola Group, announced today that is has earned the......
Merchants Prioritize Customer Experience Over Effective Fraud Prevention Despite Significant Concern for AI-Enabled Fraud Attacks in Digital Transactions
E-commerce News

Merchants Prioritize Customer Experience Over Effective Fraud Prevention Despite Significant Concern for AI-Enabled Fraud Attacks in Digital Transactions

PR Newswire
by PR Newswire0
New Research from Liminal Forecasts Transaction Fraud Prevention in E-Commerce Market to Grow 11.8% CAGR over the next 4 years, Signaling a Paradigm Shift The rapid growth in e-commerce transactions has brought a concerning uptick of 80% in fraud attempts, driven by advanced AI technologies and first-party fraud attacks, resulting in......
From Digital Attendants to Customer Segmentation: Gen AI's Role in Retail Banking Explained in Info-Tech Research Group's New Resource
Banking News

From Digital Attendants to Customer Segmentation: Gen AI’s Role in Retail Banking Explained in Info-Tech Research Group’s New Resource

PR Newswire
by PR Newswire0
The firm’s latest resource explains for IT and business leaders how Gen AI is reshaping the banking industry by optimizing operations, personalizing services, and bolstering risk management for enhanced efficiency and customer satisfaction in the digital age. In response to the swift advancement of generative AI (Gen AI), banking institutions......
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