Search Results for: "customer experience"

Next Insurance Raises $250 Million in Series D Financing to Lead Major Shift in Insurance for Small Business Owners
Fintech InsurTech News

Next Insurance Raises $250 Million in Series D Financing to Lead Major Shift in Insurance for Small Business Owners

Fintech News Desk
by Fintech News Desk0
Led by CapitalG new financing solidifies Next Insurance as the one-stop-shop for small business insurance and brings the company’s valuation to more than $2 billion Next Insurance, the leading digital insurtech company transforming small business insurance, today announced that it has raised $250 million in Series D financing led by CapitalG, Alphabet’s......
Nomis Mortgage Platform Gains Market Momentum with Rapid Adoption by Banks and Lenders, Support from Ecosystem Partners
Banking Fintech News

Nomis Mortgage Platform Gains Market Momentum with Rapid Adoption by Banks and Lenders, Support from Ecosystem Partners

Fintech News Desk
by Fintech News Desk0
Usage of industry’s most advanced mortgage pricing analytics tool grows 125% since launch; mortgage institutions are developing new techniques to succeed in competitive markets; Heitman Analytics and Sales Boomerang integrate Nomis nSights into their service offerings Nomis Solutions, a fintech innovator focused on ensuring on-going value creation for the world’s......
Finn AI, an AI-powered Chatbot Platform for Banks Finds Financial Contact Centers Overburdened by “Routine” Tasks
Artificial Intelligence Banking Fintech News

Finn AI, an AI-powered Chatbot Platform for Banks Finds Financial Contact Centers Overburdened by “Routine” Tasks

Fintech News Desk
by Fintech News Desk0
Finn AI, the world’s leading AI-powered conversational banking technology provider, announces the findings from its research report: What’s My Password? Customers Ask the Simplest Things: https://resources.finn.ai/Whats-My-Password-White-Paper-Press that analyzes customer service requests for banks. The research found that nearly 80% of customer call drivers are basic service requests, with the most common......
PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace
Fintech News Risk Management

PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace

Fintech News Desk
by Fintech News Desk0
PCI Pal will bolster Calabrio’s secure payment options for its customers and partners PCI Pal®, the global provider of secure payment solutions, today announced a partnership with Calabrio, the customer experience intelligence company, to launch its secure payment solutions in the Calabrio Marketplace. With PCI Pal joining the Calabrio Developer Program,......
Banking Featured Fintech Fintech Startups

Why Do Financial Institutions Need To Boost Their Digital Reputation Today?

Paroma Sen
by Paroma Sen0
In an online selling world, as a financial service provider, your overall digital reputation and digital customer engagement strategy are your biggest assets, especially now during the Covid-19 pandemic.  Every fintech provider or financial institution needs to continuously show prospects and clients what sets them apart from their competition. With......
Future Fintech and Spondula Signed Term Sheet for Potential Acquisition
Fintech News

Future Fintech and Spondula Signed Term Sheet for Potential Acquisition

Fintech News Desk
by Fintech News Desk0
Future FinTech Group Inc. (NASDAQ: FTFT) (hereinafter referred to as “Future Fintech”, “FTFT” or “Company” “) a leading blockchain e-commerce company and a service provider for financial technology, today announced it has signed a term sheet (“Term Sheet”) with Spondula, a company incorporated in the United Kingdom (UK) and the selling shareholder of Spondula on September......
United Mississippi Bank Upgrades Digital Presentment with HC3
Banking Fintech News

United Mississippi Bank Upgrades Digital Presentment with HC3

Fintech News Desk
by Fintech News Desk0
Bank expands relationship with HC3 to enhance digital customer experience As more of its customers request to opt into digital banking documents, Natchez, Miss.-based United Mississippi Bank (UMB) ($361 million in assets) sought to enhance their customer experience by upgrading their digital communications. The bank turned to long-time partner HC3, a data-driven tech......
Flueid Announces Appointment of New Chief Information Officer
Fintech InsurTech News

Flueid Announces Appointment of New Chief Information Officer

Fintech News Desk
by Fintech News Desk0
Technology systems strategy expert, Ryan Jaeger, joins fast-growing insurtech company Flueid, a fast-growing insurtech company accelerating the title insurance, real estate and mortgage lending industries by providing modern digital solutions to traditional inefficiencies, announced today that systems engineering and information security leader Ryan Jaeger has joined the company as Chief Information......
Two Keys for Evolving from Transactional to Interactional Banking
Banking Big Data Fintech Guest Posts

Two Keys for Evolving from Transactional to Interactional Banking

FalkRieker
by FalkRieker0
The leading challenges of 2020 – COVID-19 and its socioeconomic fallout – are applying unprecedented new pressures on the banking industry. Every institution is trying to make processes more efficient while dealing with newly remote workforces and serving anxious customers from a distance. Let’s be honest: these are stressful times......
Pandemic Boosts Interest in White Label Prepaid Card Programs, According to KnowByLity’s Banking and FinTech Experts
Banking Fintech News

Pandemic Boosts Interest in White Label Prepaid Card Programs, According to KnowByLity’s Banking and FinTech Experts

Fintech News Desk
by Fintech News Desk0
In a global economy shaken by COVID-19, the fintech experts at KnowByLity (KBL) assert that white label prepaid card programs are an important option for helping businesses to not only to stay afloat but to grow In a global economy shaken by COVID-19, the fintech experts at KnowByLity (KBL) assert that white......
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