Search Results for: Customer Experience

Tetra Launches New Custody API Solution, Enabling Enhanced Data Access and Automation for Customers
Digital Asset Management News

Tetra Launches New Custody API Solution, Enabling Enhanced Data Access and Automation for Customers

Business Wire
Tetra Trust Company (Tetra), a leading provider of compliant and regulated digital asset custody solutions, is thrilled to announce the release of the first version of the Tetra Custody API. This new API solution provides users with enhanced data access and automation capabilities, catering to the evolving needs of customers......
Checkout.com Launches Identity Verification, a Video-Based AI Solution That Verifies Customers in Under 120 Seconds
Artificial Intelligence Digital Payments News

Checkout.com Launches Identity Verification, a Video-Based AI Solution That Verifies Customers in Under 120 Seconds

Fintech Staff Writer
Uber Eats uses Checkout.com Identity Verification (IDV) to streamline delivery driver onboarding Checkout.com, the global payments solution provider, launches Identity Verification, its first product focused on improving the customer onboarding and identity verification process and expanding Checkout.com’s impact on customers’ digital experience. Identity Verification utilises proprietary artificial intelligence and is trained......
Stax Payments Adds PayPal Payment Offerings to Expand Customer Choice
Digital Payments News

Stax Payments Adds PayPal Payment Offerings to Expand Customer Choice

Business Wire
This collaboration allows Stax merchants to accept PayPal, Venmo and PayPal Pay Later payment options through the Stax payment platform Stax Payments, the all-in-one payments provider, is working with PayPal to offer a comprehensive solution for accepting payments online for its customers. Eligible Stax Payments customers can now accept payments with......
Introducing HipFinity: Pioneering Fintech and Payment Solutions, Exceeding Expectations with an Unmatched Customer Focus
Artificial Intelligence Digital Payments Fintech News

Introducing HipFinity: Pioneering Fintech and Payment Solutions, Exceeding Expectations with an Unmatched Customer Focus

PR Newswire
Today heralds the thrilling launch of HipFinity, a trailblazing brand ready to challenge and reshape the conventional landscape of payment and financial service providers. Rooted firmly in a promise to deliver VIP service, unrivaled security, and straightforward usability, HipFinity is poised to change payments into a seamless and exceptional experience......
Half Of Banking Customers Say They Have Lost The Human
B2C Banking Markets News Recommended

Half Of Banking Customers Say They Have Lost The Human

Fintech Staff Writer
Wonderful research came up which indicated Banks clients are dissatisfied with their financial encounters and want for a more personal relationship. Experience services provider Foolproof, a Zensar subsidiary, briefed about the same. Epitome A Zensar firm called Foolproof has a long history of defining digital products for some of the......
Artificial Intelligence News

LGBTQ+ Consumers Skeptical AI Like ChatGPT Will Improve Their Financial Experiences, Achieve Survey Finds

PR Newswire
Wide-ranging survey on the personal finance experiences and challenges of the LGBTQ+ community reveals access to financial opportunities is strong, but many consumers still struggle to reach their financial goals In a future where ChatGPT and other forms of generative AI may become ubiquitous in banking, many LGBTQ+ consumers believe they......
Heffernan Insurance Brokers Expands Partnership with TrustLayer to Automate Insurance Verification for Customers
Artificial Intelligence InsurTech News

Heffernan Insurance Brokers Expands Partnership with TrustLayer to Automate Insurance Verification for Customers

PR Newswire
Heffernan Insurance Brokers, one of the largest full-service, independent insurance brokerage firms in the United States announced a partnership with TrustLayer, to allow customers to access TrustLayer’s artificial intelligence (AI)-powered collaborative risk management platform. TrustLayer will enable faster and more efficient proof of insurance verification and help Heffernan customers better manage......
Customers Bank Onboards Former Signature Venture Banking Team
Banking Finance News

Customers Bank Onboards Former Signature Venture Banking Team

Business Wire
Customers Bank, the $21 billion asset subsidiary of Customers Bancorp, announced it has completed the onboarding of a nearly 30-member venture banking team formerly employed by Signature Bank. Initially, this team will handle the transfer and servicing of about 150 loans in Customers Bank’s recently acquired $631 million venture banking......
interface.ai Unveils Sphere: AI-Powered Chat Assistant Enhancing Banking Experience for Banks & Credit Unions
Banking News

interface.ai Unveils Sphere: AI-Powered Chat Assistant Enhancing Banking Experience for Banks & Credit Unions

PR Newswire
Spearheading the era of Interactive Intelligence for Banking, interface.ai’s new product suite, Sphere, uniquely converges the System of Engagement and System of Intelligence interface.ai, a frontrunner in providing AI-powered solutions for the financial industry, announced the launch of Sphere – an innovative generative AI-powered multimodal assistant mirroring capabilities of ChatGPT.......
SRM Key Moments Platform Offers Enhanced Rewards and Loyalty Experiences
Digital Payments Finance News

SRM Key Moments Platform Offers Enhanced Rewards and Loyalty Experiences

Business Wire
SRM (Strategic Resource Management), an independent advisory firm serving financial institutions across North America and Europe, announced the availability of Key Moments, an engagement and retention platform enabling financial institutions to own the payment moment and enhance the overall in-app experience for bank customers and credit union members. “SRM has......
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