Search Results for: Customer Experience

Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing
Business Guest Posts Technology

Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing

Olivier Thierry
The restaurant and hospitality industry added 33,100 jobs in May, according to the National Restaurant Association. While this is a welcomed improvement compared to previous months this year, it’s still roughly 450,000 jobs short of the more than 12.3 million job positions in February 2020. The truth is the restaurant......
Bankjoy and First Federal Savings & Loan of San Rafael Partner to Enhance Digital Banking Experience
Banking News

Bankjoy and First Federal Savings & Loan of San Rafael Partner to Enhance Digital Banking Experience

Business Wire
First Federal Savings & Loan of San Rafael has partnered with leading digital banking provider, Bankjoy to deliver an intuitive and feature-rich online and mobile banking experience for account holders. Latest Fintech Interview: Global Fintech Interview with Jim Stickley, Chief Executive Officer at Mahalo Banking “We take pride in the level of service......
Cetelem uses DRUID’s conversational technology to simplify the process of updating personal data
Artificial Intelligence Fintech News

DRUID and MoData Forge Strategic Partnership to Revolutionize Customer Engagement and Financial Solutions

Fintech News Desk
DRUID, an AI-driven conversational leader, has announced its strategic partnership with MoData (Pty) Ltd, an emerging forerunner in AI-powered customer engagement, fintech and data-driven financial applications. This collaboration is poised to blend DRUID’s advanced conversational AI capabilities with MoData’s transformative financial business operational insights, equipping businesses with powerful tools to......
PortX Announces Partnership with Prelim to Streamline Connectivity and Enhance Digital Banking Experience for Financial Institutions
Fintech News

PortX Announces Partnership with Prelim to Streamline Connectivity and Enhance Digital Banking Experience for Financial Institutions

Business Wire
PortX, the financial infrastructure and integration technology company that delivers open access to data and rapid innovation for financial institutions (FIs) through its Integration-Platform-as-a-Service (IPaaS), announced today a new partnership with Prelim, a fintech providing digital onboarding solutions for consumer deposit accounts, business deposit accounts, and treasury services. This alliance will......
RocketFuel Announces 15x Increase in Customer Traction from New Products and Customers
Cryptocurrency Digital Payments News

RocketFuel Announces 15x Increase in Customer Traction from New Products and Customers

GlobeNewswire
RocketFuel, Inc., a global provider of payment solutions via ACH bank transfers, Bitcoin and other cryptocurrencies, announced a 15-fold increase in customer traction in 30 days, driven by the successful launch of new products and the acquisition of three large-scale customers. The company has experienced a substantial increase in transaction......
How Banks Can Restore Trust and Confidence among Their Customers
Banking Commerce Guest Posts

How Banks Can Restore Trust and Confidence among Their Customers

Andy Newman
Since the SVB meltdown, and subsequent failures of Signature and First Republic banks, consumers have different expectations from their primary banks regarding their trustworthiness. Not since the Great Recession have consumers been so mistrustful of the banking system, and financial institutions, both large and small. This “hiccup” in the banking......
Olo Launches Card-present Payment Processing Via Kiosks To Optimize In-store Ordering Experience
Digital Payments News

Olo Launches Card-present Payment Processing Via Kiosks To Optimize In-store Ordering Experience

Business Wire
Further enhancements unveiled this quarter to help restaurants provide guests with superior hospitality while also using technology to do more with less Olo, a leading open SaaS platform for restaurants that enables hospitality at every guest touchpoint, announced the launch of ten product enhancements across its three product suites: Order, Pay, and Engage.......
CRIF and Know Your Customer Announce Strategic Partnership with PAOB
Banking News

CRIF and Know Your Customer Announce Strategic Partnership with PAOB

Fintech News Desk
CRIF and Know Your Customer have announced the partnership with Ping An OneConnect Bank (Hong Kong) Limited (“PAOB”) to further enhance the digital onboarding process for its small and medium enterprise (“SME”) clients. The partnership is setting the foundations to support PAOB meeting the increasing demand for quick-to-access banking services by local SMEs through the provision of......
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