Search Results for: "customer experience"

Ocrolus Partners With Envestnet | Yodlee
Analytics Fintech News

Ocrolus Partners With Envestnet | Yodlee

Fintech News Desk
by Fintech News Desk0
Through the partnership, Ocrolus technology will enable Envestnet | Yodlee customers to gather financial data from uploaded documents, such as bank and income statements to supplement data from digital sources. Ocrolus, an AI-driven financial document automation and analysis firm, and Envestnet | Yodlee, a data aggregation and analytics platform, announced......
Independent Research Reveals Massive ROI SpendHQ Can Generate for Procurement Teams
Finance Fintech News

Independent Research Reveals Massive ROI SpendHQ Can Generate for Procurement Teams

Business Wire
by Business Wire0
Research firm Hobson & company dconducted an independent research on SpendHQ and found out that a customer with $2B in total spend volume and $1B in average annual addressable spend could repay the cost in less than 5 months which generating a revenue of over 660% in three years. SpendHQ,......
$15 Billion of Australian Online Sales Are Boosted by Omnichannel Experiences
Artificial Intelligence Finance Fintech News

$15 Billion of Australian Online Sales Are Boosted by Omnichannel Experiences

Business Wire
by Business Wire0
The Ecommerce Delivery Benchmark Report 2024, commissioned by ShipStation’s parent company, Auctane, in partnership with Retail Economics, surveyed 8,000 consumers and 800+ online sellers across eight markets. In a fascinating shift, new research reveals that physical interactions throughout the customer journey contribute significantly to Australian ecommerce sales. ShipStation and Retail Economics found......
Webjump Creates Unique Data, AI and Gen AI Offerings for Content and Commerce with Adobe and becomes Global Platinum Partner
Commerce News

Webjump Creates Unique Data, AI and Gen AI Offerings for Content and Commerce with Adobe and becomes Global Platinum Partner

PR Newswire
by PR Newswire0
Company achieves the top level in the Adobe ecosystem leveraging Gen AI to deliver e-commerce, content marketing, data insights, and customer journey solutions. Compass UOL Group announced the merger of e-commerce technology company Webjump and digital agency Content Thread (C/T). The companies join forces to provide cutting-edge Gen AI innovation......
Cognizant Expands Technology Operations Partnership with CNO Financial Group
Fintech News

Cognizant Expands Technology Operations Partnership with CNO Financial Group

PR Newswire
by PR Newswire0
Cognizant will implement cloud and digital technologies with aim to enhance customer experience and optimize business processes and operations Cognizant announced the continuation of a strategic partnership with CNO Financial Group, a leading provider of insurance, financial services and workforce benefits solutions to middle-income America. Cognizant will help further optimize and......
New Digital Benchmarking Research Identifies Citi, Chase, Bank of America and u.s. Bank as Top for Credit Card Digital Experience
Digital Payments News

New Digital Benchmarking Research Identifies Citi, Chase, Bank of America and u.s. Bank as Top for Credit Card Digital Experience

PR Newswire
by PR Newswire0
The research finds that websites generally outscore mobile apps in terms of functionality, with many apps underperforming in key areas like account information, rewards and support. New research from Corporate Insight (CI) identifies Citi and Chase as the top performers in credit card website and mobile app experiences, respectively. The......
Study Reveals Annual Cost of Financial Crime Compliance Totals $61 Billion in the United States and Canada
Compliance management News

Study Reveals Annual Cost of Financial Crime Compliance Totals $61 Billion in the United States and Canada

PR Newswire
by PR Newswire0
True Cost of Financial Crime Compliance Study Reveals Organizations Prioritizing Cost Reduction While Ensuring Regulatory Adherence Financial crime compliance costs have risen for 99% of financial institutions 70% of financial institutions prioritize cutting compliance costs in next 12 months Cryptocurrencies and AI techniques are now being adopted by criminals as tools......
Nium Extends Global Payments Growth in the Middle East; Adds Key Financial Institutions and Foreign Exchange Houses to Client Roster
Banking Digital Payments News

Nium Extends Global Payments Growth in the Middle East; Adds Key Financial Institutions and Foreign Exchange Houses to Client Roster

PR Newswire
by PR Newswire0
Nium will work with the bank to offer free international money transfer services through the Enjaz app for smart devices. Soon, all Enjaz customers will be able to access competitive exchange rates and instant transfers via Nium’s global partner network. Nium, the leader in real-time global payments, continues its expansion......
Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows
Fintech News

Navigating the CX Challenge: Despite Companies’ Increased Tech Investments, Consumer Impatience Grows

PR Newswire
by PR Newswire0
Almost half of consumers are willing to spend more for an improved customer experience, according to Broadridge’s 6th Annual CX and Communications Survey Amid uncertain economic environment and companies’ increasing dependence on technology to provide customer service, consumer patience has dwindled with the rate of consumers who feel that companies need......
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