Search Results for: Customer Experience

Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally
Banking News

Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally

Fintech News Desk
by Fintech News Desk0
Partnership will enhance digital-first customer service, increase conversion rates, reduce call times and improve overall satisfaction  Glia, the leader in Digital Customer Service (DCS), and Veritran, a leading global Low-Code solutions provider, announced a strategic partnership to offer digital-first customer support to financial institutions worldwide. Latest Fintech News: Paytm Broadens Offline Payments Distribution,......
Revation Surpasses Milestone 600th Banking Customer on Its Digital-first Contact Center as a Service Platform
Banking Finance News

Revation Surpasses Milestone 600th Banking Customer on Its Digital-first Contact Center as a Service Platform

Fintech News Desk
by Fintech News Desk0
Record growth and continued business development validate Revation’s position as the trusted CCaaS provider for the financial services industry Revation Systems, a digital Contact Center as a service platform (CCaaS) for highly regulated industries, announced a new milestone in its momentum. Today, over 600 banks and credit unions in the......
Synapse Announces Partnership with Lineage Bank, Enabling a Wide Range of Financial Services for Fintech Companies and Their Customers
Fintech News

Synapse Announces Partnership with Lineage Bank, Enabling a Wide Range of Financial Services for Fintech Companies and Their Customers

Fintech News Desk
by Fintech News Desk0
Agreement aligns with Synapse’s commitment to deliver total solutions for fintech companies as part of its multi-bank partnership strategy – and extends Lineage Bank’s opportunities to rapidly expand and serve more fintech customers with comprehensive digital options Synapse Financial Technologies Inc., a banking-as-a-service (BaaS) platform that increases access to best-in-class......
InvoiceCloud Customer Ellington Mutual Achieves 7x Increase in AutoPay Adoption
Digital Payments News

InvoiceCloud Customer Ellington Mutual Achieves 7x Increase in AutoPay Adoption

Fintech News Desk
by Fintech News Desk0
Ellington Mutual Insurance Company has leveraged InvoiceCloud, an EngageSmart solution for online bill payment services, to streamline payment processes and maximize operational efficiencies. Since implementing InvoiceCloud’s payment solution, Ellington Mutual has experienced a 7x increase in its AutoPay adoption and discovered new opportunities to increase customer satisfaction. “InvoiceCloud’s solution not only met our......
Timberland Bank Partners with Plinqit via Jack Henry’s Digital Banking Platform to Empower Customers to Support Financial Wellness
Banking News

Timberland Bank Partners with Plinqit via Jack Henry’s Digital Banking Platform to Empower Customers to Support Financial Wellness

Fintech News Desk
by Fintech News Desk0
Timberland Bank has partnered with Plinqit, the only savings platform of its kind that pays users for learning about personal finances, to give customers a simple, easy way to save and plan for future financial needs. “Community banks play a vital role in helping their customers make the best financial decisions possible,......
Sapiens Extends Partner Network to Provide Customers with Insuretech Innovation
InsurTech News

Sapiens Extends Partner Network to Provide Customers with Insuretech Innovation

Fintech News Desk
by Fintech News Desk0
The new partnerships will leverage these companies’ insurance technology solutions. to deliver the ultimate customer experience across the insurance value chain Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced that it has expanded its Partner Network with four new strategic partnerships in the......
OneView Commerce Supports Innovative Customer Engagement
Commerce News

OneView Commerce Supports Innovative Customer Engagement

Fintech News Desk
by Fintech News Desk0
Initiatives include curbside pickup and home delivery OneView Commerce announced it successfully delivered a series of key digital initiatives leveraging OneView’s Unified Commerce Platform for Kroger. To meet changing shopper needs, America’s largest grocer leveraged OneView’s headless commerce capabilities to finalize the digital orders when those orders are delivered at curbside pickup or via......
Santander Bank Teams Up with Rocket Mortgage to Provide Clients with Digitally Driven Home Loan Experience
Banking Mortgage News

Santander Bank Teams Up with Rocket Mortgage to Provide Clients with Digitally Driven Home Loan Experience

Fintech News Desk
by Fintech News Desk0
The bank’s nearly 2 million clients will receive home loan discounts from the country’s largest mortgage lender Rocket Mortgage, America’s largest mortgage lender and a part of Rocket Companies and Santander Bank, N.A. (“Santander Bank,” “Santander” or “the Bank”), one of the country’s leading retail and commercial banks, today announced Rocket Mortgage......
Cover Genius Partners with Buy Now, Pay Later Leader Zip to Offer Customers Tailored Protection
Digital Payments News

Cover Genius Partners with Buy Now, Pay Later Leader Zip to Offer Customers Tailored Protection

Fintech News Desk
by Fintech News Desk0
Customers of the leading BNPL will be offered tailored protection embedded in checkout and via transaction monitoring Cover Genius, the leading insurtech for embedded insurance, has announced a partnership with Zip, a global Buy Now, Pay Later (BNPL) player, to offer customers tailored protection embedded into the payment process and Zip’s......
Lake City Bank Selects Black Knight Empower LOS and Originations Solutions Suite to Automate Workflow and Improve Loan Officer, Borrower Experience
Banking News

Lake City Bank Selects Black Knight Empower LOS and Originations Solutions Suite to Automate Workflow and Improve Loan Officer, Borrower Experience

Fintech News Desk
by Fintech News Desk0
Lake City Bank has selected the cloud-based Empower loan origination system (LOS) from Black Knight to better support its growth and automate its loan processing workflow Black Knight’s wide-ranging solutions suite will allow Lake City Bank to streamline its business and focus on enhancing the borrower experience Empower is an......
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