Search Results for: "customer experience"

Brazilian Digital Bank Sees ChatGPT as an Ally in the Four-Day Week
Fintech News

Brazilian Digital Bank Sees ChatGPT as an Ally in the Four-Day Week

PR Newswire
Since its launch, ChatGPT has attracted the attention of professionals from several fields. Efí, one of the major Brazilian fintechs, has gone further and started to use the system to optimize processes. A fan of the slimmed-down, four-day work week, the company has identified a reduction of up to 40%......
Kennebec Savings Bank Launches Alkami's Digital Banking Platform
Banking News

Kennebec Savings Bank Launches Alkami’s Digital Banking Platform

PR Newswire
Leverages data for personalization and enhances business banking to a single system Alkami Technology Inc., a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., announced that Maine-based Kennebec Savings Bank (Kennebec) has launched the Alkami Digital Banking Platform. Alkami’s integrated solution and single platform for business, retail and mobile......
Centurion Invest Expansion Plans Boosted By Gem Digital’s $25 Million Investment Commitment
Digital Payments Investment Services News

Centurion Invest Expansion Plans Boosted By Gem Digital’s $25 Million Investment Commitment

PR Newswire
Centurion Invest, the global  ecosystem for financial and payment solutions, has announced that GEM Digital Limited (GEM), a Bahamas-based digital asset investment firm that sources, structures and invests in utility tokens listed on over 30 CEXs and DEXs globally, has agreed to an investment commitment of US$25 million into the......
It’s All About The Customer Journey- Know How To Make Them Better.
Business Featured Fintech Primers

It’s All About The Customer Journey- Know How To Make Them Better.

Pooja Choudhary
The customer journey is crucial The customer journey includes every point at which a customer interacts with a business, including their initial online search, their first visit to the company website, their browsing of products, services, or content, along with their experience for choosing products and adding them to a......
Why Only AI and Data Analytics Can Stop Financial Criminals
Artificial Intelligence Guest Posts

Why Only AI and Data Analytics Can Stop Financial Criminals

Saeed Patel
The first piece of anti-money laundering legislation took effect in 1970 when the US introduced the Bank Secrecy Act (BSA). Since then, financial institutions have been under pressure to stop those who aim to benefit financially from wrongdoing.    Recommended: Importance Of Customer Experience Management In Fintech Industry In their bid to......
Galileo Enables AI-Driven Conversational Banking Engine with Cyberbank Konecta-as-a-Service
Banking News

Galileo Enables AI-Driven Conversational Banking Engine with Cyberbank Konecta-as-a-Service

Business Wire
Financial institutions, fintechs, and non-financial brands alike can leverage custom-made AI engine to increase customer engagement and loyalty with reduced operational costs Galileo Financial Technologies, LLC, a leading financial technology company owned and operated independently by SoFi Technologies, Inc., is now offering Cyberbank Konecta, a conversational AI engine, in multiple......
PayRetailers Intensifies Deployment of Payment Solutions in Latin America
Digital Payments News

PayRetailers Intensifies Deployment of Payment Solutions in Latin America

Business Wire
PayRetailers accelerates the deployment of its payment solution in Latin America, offering global digital companies more flexible payment solutions and local operating facilities to help them expand their businesses within the region. International expansion is a natural step for global start-ups looking for new markets to boost their revenue. In......
BUSINESSNEXT Launches AI-Based Digital Lending Platform 3.0
Lending News

BUSINESSNEXT Launches AI-Based Digital Lending Platform 3.0

GlobeNewswire
AI-powered platform enables a 90% reduction in average loan disbursal time and a 60% reduction in the cost of acquisition per loan BUSINESSNEXT, a universe of composable enterprise solutions to banks and financial services, announced the launch of its cloud-based Digital Lending Platform 3.0. Leveraging AI-driven automation, codeless digital journey......
EnergyFunders Yield Fund I, LLC Begins Trading on the tZero ATS
News Trading

EnergyFunders Yield Fund I, LLC Begins Trading on the tZero ATS

Business Wire
tZERO offers a range of primary raise and secondary trading solutions, including enabling existing fund operators to provide liquidity to existing LPs amongst a more democratized audience of investors tZERO, a financial technology company providing transformative market-based solutions for companies, entrepreneurs, and retail & institutional investors, announced that EF EnergyFunders......
NovoPayment and Forrester Research Finds Small Banks and Credit Unions Filling Tech Stack and Talent Gaps with BaaS Partnerships
Banking Digital Payments News

NovoPayment and Forrester Research Finds Small Banks and Credit Unions Filling Tech Stack and Talent Gaps with BaaS Partnerships

PR Newswire
71% of digital transformation decision-makers said their customers seek capabilities that can’t be built into existing infrastructures NovoPayment, in collaboration with Forrester Consulting, released a new research report that reveals what’s slowing digitization efforts at smaller banks and credit unions, and signals a rise in leaders embracing banking-as-a-service (BaaS) partnerships to......
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