Search Results for: Customer Experience

Rackspace Technology and Collinson Transition Australia’s Largest Bank to the Cloud to Improve Customer Experience
Banking Fintech News

Rackspace Technology and Collinson Transition Australia’s Largest Bank to the Cloud to Improve Customer Experience

Fintech News Desk
by Fintech News Desk0
Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced its support for Collinson Group, a global leader in influencing customer behavior, in the cloud migration of its loyalty program for one of the largest Australian banks. The partnership enables Collinson to support better customer experience for......
Home Captain Launches Preeminent Suite of Products to Increase Bank and Lending Customer Experience
Banking Fintech News

Home Captain Launches Preeminent Suite of Products to Increase Bank and Lending Customer Experience

Fintech News Desk
by Fintech News Desk0
Home Captain announced the launch of the “Home Captain Hub,” a new suite of innovative products and services tailored to dramatically increase the lifetime engagement and satisfaction of mortgage service and banking customers who are purchasing, selling or refinancing their home. This announcement follows the company’s recent acquisition announcement of......
Cleareye.ai Taps Microsoft Azure For PPP Loan Processing Engine
Artificial Intelligence Banking Business Fintech News

Global Fintech Cleareye.ai and PWC in Strategic Tie-Up to Help Banks Improve Compliance, Customer Experience, Revenues With Artificial Intelligence Platform

Fintech News Desk
by Fintech News Desk0
Global fintech company Cleareye.ai that serves various large banks announced signing of a Joint Business Relationship (JBR) with PwC, to deliver unique products to help banks address pain points in their front office, middle office and back office functions. As a part of the JBR relationship, PwC will gain access......
Majesco's New Research Report Highlights Shift from Auto Insurance Transaction to Mobility Customer Experience
Business Fintech InsurTech News

Majesco’s New Research Report Highlights Shift from Auto Insurance Transaction to Mobility Customer Experience

Fintech News Desk
by Fintech News Desk0
Majesco, a global leader of cloud insurance software solutions for insurance business transformation, announced the release of their 5th annual primary consumer research study, Rethinking Auto: From Auto Insurance Transaction to Mobility Customer Experience, which takes a deeper dive into the market shifts and generational buying differences for automobiles, highlighting......
NICE Actimize Achieves Highest Score in Aite Group’s Global Fraud and Money Laundering Case Management Report
Fintech News

Improving Agent Experience is Essential for Improving Customer Satisfaction and Loyalty

Fintech News Desk
by Fintech News Desk0
Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention NICE inContact announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center agents who are a vital link to improving customer satisfaction and loyalty. The State of Experience and......
Alfa-Bank Drives Improved Customer Experiences by Leveraging NICE Nexidia's AI-Powered Analytics Solutions
Artificial Intelligence Banking Fintech News

Alfa-Bank Drives Improved Customer Experiences by Leveraging NICE Nexidia’s AI-Powered Analytics Solutions

Fintech News Desk
by Fintech News Desk0
NICE Nexidia Analytics and NICE Quality Central boost customer loyalty, sales and optimal service processes for Alfa-Bank NICE announced that its AI-powered analytics solutions have enabled Alfa-Bank to improve customer experience. Alfa-Bank, one of the largest private commercial banks in Russia, leverages NICE Nexidia Analytics and NICE Quality Central to automatically analyze interactions and identify call......
Banking Capital Markets Fintech Guest Posts

Consider Effortless Customer Experiences to Boost the Bottom Line

Point B
by Point B0
Banks are facing unprecedented disruption from all directions. Leverage this disruption to gain a competitive advantage through innovative customer interactions.  Social distancing and the effects of COVID-19 have required multiple organizations to rethink and, in some cases, accelerate their customer experience initiatives. Financial services firms are no different. Moving forward,......
Enhanced Digital Experiences Will Improve Customer Loyalty and Open New Industry Opportunities for Insurers, According to Study by DXC Technology
Fintech InsurTech Lifestyle News Risk Management

Enhanced Digital Experiences Will Improve Customer Loyalty and Open New Industry Opportunities for Insurers, According to Study by DXC Technology

Fintech News Desk
by Fintech News Desk0
The majority of Americans (87%) are comfortable sharing personal and lifestyle-focused data for the benefit of lower insurance premiums, according to a new insurance study conducted by DXC Technology. Read More: WorldRemit Partners with Wizall Money to Launch its First Mobile Money Transfer Service to Senegal “By embracing new technologies, infrastructure and......
The Standard Announces Partnership with ErgoGenesis
Fintech InsurTech News

The Standard Partners with Employee Navigator to Enhance Broker and Customer Experience

Fintech News Desk
by Fintech News Desk0
Standard Insurance Company (The Standard), a leading provider of financial protection products and services for employers and individuals, has entered into a strategic partnership with Employee Navigator. The software company is a national leader in streamlining benefits and compliance processes for brokers and HR departments, making them a top choice for......
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