Search Results for: Customer Experience

Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers
Fintech Mobile Banking News

Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers

Fintech News Desk
by Fintech News Desk0
SilverCloud, Inc., the only support solution built exclusively for the financial services industry,announced Altamaha Bank & Trust has implemented the company’s Consumer Support solution to provide customers with 24/7 automated self-service across all digital channels. With this solution, customers are guided through the website, mobile and online banking avenues with......
StakeHound Launches to Unlock $20 Billion in Liquidity for the Ethereum and Radix DeFi Ecosystem
Fintech Fintech Funding News

Symend Closes $52 Million USD Round to Deliver on Its Mission to Digitally Transform the Engagement Experience for Financially At-Risk Customers

Fintech News Desk
by Fintech News Desk0
Science-driven Digital Engagement Platform Company Raises Growth Financing From Enterprise Software Investors Symend, a leading customer engagement platform designed to better engage, treat, and retain financially at-risk customers, today announced a $52 million USD raise led by global technology venture firm Inovia Capital, with participation from a consortium of investors including Ignition Partners, Impression......
Federal Life Insurance Company Selects DXC Technology to Enhance Policy Buying Experience for Customers and Agents
Fintech InsurTech News

Federal Life Insurance Company Selects DXC Technology to Enhance Policy Buying Experience for Customers and Agents

Fintech News Desk
by Fintech News Desk0
Federal Life Insurance Company, based in Riverwoods, IL just northwest of Chicago, has gone live with DXC Assure for Life and Wealth to enhance the policy buying experience for their customers and agents, streamline key processes, and drive business growth. DXC’s solution is built on a scalable, cloud-based architecture, implemented......
Oracle Helps Major Insurer Streamline Customer Experience
Fintech News

Oracle Helps Major Insurer Streamline Customer Experience

Fintech News Desk
by Fintech News Desk0
Oracle Communications’ SD-WAN eliminates downtime and improves customer resolution times for F&G  F&G Annuities & Life (F&G) is using Oracle SD-WAN to boost customer service by reducing network interruptions. F&G’s network relies on virtual desktop infrastructure (VDI) to serve nearly 700,000 customers across the United States. F&G’s VDI includes business critical cloud collaboration, contact......
Cover Genius and AutoMatrix Empower Automotive Dealers to Improve Customer Experiences
Business News

Cover Genius and AutoMatrix Empower Automotive Dealers to Improve Customer Experiences

Fintech News Desk
by Fintech News Desk0
Offering Customized Auto Insurance at the Point-of-Sale for the First Time Cover Genius, the global insurtech leader whose insurance and warranty distribution platform provides protection for the customers of some of the world’s largest online companies, has partnered with dealer management software (DMS) company, AutoMatrix, to give dealerships the unprecedented......
Three Ways AI Enables Personalized and Engaging Customer Experiences in Financial Services
Artificial Intelligence Guest Posts

Three Ways AI Enables Personalized and Engaging Customer Experiences in Financial Services

Dr. Marlene Wolfgruber
by Dr. Marlene Wolfgruber1
A lot of data would be useless without context. Many words in the human language have multiple meanings, making it hard to understand individual phrases without being aware of its context (where it was said, from whom, what prompted its delivery). Think about the term “bank” within the context of......
TMI Awards Ceremony in London: TIS Awarded for the Best Customer Experience
Banking Business News

TMI Awards Ceremony in London: TIS Awarded for the Best Customer Experience

Fintech News Desk
by Fintech News Desk0
The World’s Leading Companies Met in January to Attend the TMI Awards Ceremony. Among Them TIS (Treasury Intelligence Solutions GmbH) From Walldorf. Over 40 international companies met in London on January 30th for the annual Awards for Innovation & Excellence by Treasury Management International (TMI). This year, TIS is proud to......
New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience
Business Fintech News

New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience

Fintech News Desk
by Fintech News Desk0
Vonage , a global business cloud communications leader,  announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth. Offering a fully......
ACI Worldwide’s Latest Release of ACI Speedpay Enriches Digital Bill Payment Options and Improves Customer Experience
Banking

ACI Worldwide’s Latest Release of ACI Speedpay Enriches Digital Bill Payment Options and Improves Customer Experience

Fintech News Desk
by Fintech News Desk0
New and Enhanced Features Include Improved Customer Ebilling Options, as Well as Enhanced Security and Convenience to Boost Customer Engagement ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, announced the latest release of ACI Speedpay. New and enhanced features boost the bill payment experience for......
Planview Empowers Customers to Improve Productivity and Decision-Making on Project and Product Initiatives with AI
Artificial Intelligence Fintech News

Planview Empowers Customers to Improve Productivity and Decision-Making on Project and Product Initiatives with AI

Business Wire
by Business Wire0
New skills in Planview Copilot help customers achieve better business outcomes, faster. Planview, the leading end-to-end platform for Strategic Portfolio Management (SPM) and Digital Product Development (DPD), experiences significant momentum with early adopter customers while releasing new skills in Planview® Copilot, the company’s AI-powered assistant designed to streamline productivity and empower......
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