Search Results for: Customer Experience

Banco ABC Brasil Modernizes Customer Experience with Informatica's Intelligent Data Management Cloud
Cloud Fintech News

Banco ABC Brasil Modernizes Customer Experience with Informatica’s Intelligent Data Management Cloud

Fintech News Desk
by Fintech News Desk0
Informatica’s Intelligent Data Management Cloud helps process credit applications 30% faster Informatica, an enterprise cloud data management leader, announced that Banco ABC Brasil has selected Informatica to modernize customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™, Banco ABC......
Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
by Andrei Papancea0
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution
Mobile Banking News

UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution

Fintech News Desk
by Fintech News Desk0
UnionBank combines the power of 5G and artificial intelligence to anticipate customer preferences and behaviors Based on its recent analysis of the Philippines mobile banking experience market, Frost & Sullivan recognizes UnionBank of the Philippines with the 2021 Excellence in Customer Experience for advancing mobile banking technology in the Philippines. The bank has proved its ability to......
MOVO Elevates Customer Experience Through Strategic Partnership with ENACOMM
Digital Payments Fintech Mobile Banking News

MOVO Elevates Customer Experience Through Strategic Partnership with ENACOMM

Fintech News Desk
by Fintech News Desk0
ENACOMM to provide MOVO intelligent IVR with advanced analytics and customization tools  MovoCash, Inc., a creator of ON-DEMAND Mobile Banking with End-to-End CONTACTLESS payments, all in one app, has chosen FinTech enablement company ENACOMM to deploy a modern customer self-service solution, including next-generation Interactive Voice Response (IVR). Through the strategic partnership, MOVO will......
First Bank Improved Compliance While Delivering a Better Customer Experience With FINBOA Regulation E Dispute Tracking
Digital Finance Fintech News

First Bank Improved Compliance While Delivering a Better Customer Experience With FINBOA Regulation E Dispute Tracking

Fintech News Desk
by Fintech News Desk0
Community bank partners with fintech provider to digitally transform their back-office operations First Bank continues to benefit from the successful implementation of Regulation E (Reg E) Dispute Tracking with FINBOA, a leading innovator in digital process automation, regulatory compliance and enhanced customer experiences. First Bank continues to benefit from the successful implementation of......
Total Expert Expands Platform Capabilities to Modernize the Customer Experience for Banks and Lenders
Fintech News

Total Expert Expands Platform Capabilities to Modernize the Customer Experience for Banks and Lenders

Fintech News Desk
by Fintech News Desk0
New CRM integrations and data-driven features help financial institutions level-up customer engagement  Total Expert, the CRM and customer engagement platform purpose-built for the financial services industry, released an expanded platform, complete with powerful integrations and innovative product updates within Total Expert. The new functionality and data integrations help financial institutions......
Versapay Enhances Customer Experience With New Unified Product Architecture
B2B Digital Payments News

Versapay Enhances Customer Experience With New Unified Product Architecture

Fintech News Desk
by Fintech News Desk0
Versapay Corporation, a leading provider of cloud-based payments and accounts receivable automation solutions, announced new advancements to its technology stack that will improve the customer experience for users across its suite of products. With $200 million in private equity funding from parent company Great Hill Partners (who acquired Versapay last......
Fintech News

Alliance Data Improves Customer Experience With Reissue Of Victoria’s Secret Credit Card, Providing New Digital Payment Features And Added Security

Fintech News Desk
by Fintech News Desk0
— Now processed by Mastercard®, the private label program is the first of its kind from Alliance Data that can be provisioned to Apple Pay®, bolstering cardmember security and convenience through contactless mobile payments — Enhanced Victoria’s Secret Credit Card offers cardmembers market-leading private label security features such as chip......
Bank-Customer-Experience-Innovator-Zafin-Launches-Zafin-Community-Advantage_-a-Growth-as-a-Service-Solution-for-Community-Banks-and-Credit-Unions
Banking Fintech News

Bank Customer Experience Innovator Zafin Launches Zafin Community Advantage, a Growth-as-a-Service Solution for Community Banks and Credit Unions

Fintech News Desk
by Fintech News Desk0
Zafin, the world’s leading SaaS product and pricing platform for the next generation of banking, today announces the launch of Zafin Community Advantage, a cloud-based product and pricing solution designed specifically for community banks and credit unions. With Zafin’s Growth-as-a-Service solution, community financial institutions now have access to market-leading products,......
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