Search Results for: Customer Experience

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Bank of Prairie du Sac selects Finastra’s Fusion Phoenix Core To Improve Customer Experience And Support Growth Strategy

Fintech News Desk
by Fintech News Desk0
Finastra today announced that Bank of Prairie du Sac, a community bank outside of Madison, WI, will upgrade its core operating system to Fusion Phoenix to future-proof its technology. The open, modern core built on Microsoft technology, cloud delivery, and seamless integration with other technologies provided by Finastra, will improve......
UnionBank acclaimed by Frost & Sullivan for leveraging innovative digital capabilities to deliver exceptional customer experiences
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Unionbank Acclaimed by Frost & Sullivan for Leveraging Innovative Digital Capabilities to Deliver Exceptional Customer Experiences

Fintech News Desk
by Fintech News Desk0
Bank takes customer experience to next level by harnessing the power of 5G, in line with the launch of its smart branch Based on its recent analysis of the Philippines’ customer experience solutions in the banking industry, Frost & Sullivan honored UnionBank of the Philippines (UnionBank) with the 2020 Philippines......
REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance
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REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance

Fintech News Desk
by Fintech News Desk0
Partnership to enable LiveVox to accept credit, debit card, and ACH payment capabilities via online portal or agent-assisted transaction, designed to boost accounts receivable and collections results Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced a technology integration with LiveVox, a next-generation contact center platform.......
ApexEdge Announces Its Affiliate Partner Program, Offers Billshark’s Bill Negotiation Services in the Financial Services Marketplace to Strengthen Customer Relationships
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ApexEdge Launches Partner Portal – an Extensive Customer Experience Design and API Integration Library

Fintech News Desk
by Fintech News Desk0
ApexEdge, a partner-enablement platform that offers monthly bill and subscription management solutions to support the financial health of consumers, launched its innovative new portal to support its financial institution partners bill management implementations. This detailed library of documentation helps guide all aspects of actionable insights implementation, including: strategic positioning and......
Verint Joins Forces with Theta Lake to Reshape Collaboration Risk Mitigation Technology for Financial Firms in the Era of Hybrid Working
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Verint Announces Automation Solution to Improve Retail Banking Customer Experience

Fintech News Desk
by Fintech News Desk0
Seamless Integration in the Cloud Combines Branch Workforce Management and TimeTrade’s Powerful Online Scheduling to Improve Productivity and Operational Efficiency Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced an integration of its Cloud branch workforce management solution, CloudCords™, with TimeTrade Scheduler to streamline online appointment scheduling in retail banking. TimeTrade Systems,......
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CSI Goes Beyond the Horizon, Explores the Future of Fintech during Virtual Customer Experience 2020

Fintech News Desk
by Fintech News Desk0
Computer Services, Inc. (CSI) (OTCQX:CSVI), a provider of end-to-end financial technology solutions, recently held CSI Customer Experience 2020 (CX20), which was attended virtually by nearly 1,300 customers, banking executives, technology practitioners and industry partners. Among the attendees were 19 prospective companies considering CSI as their new technology partner. Read More:  insightsoftware......
Advanzia Bank Partners with Backbase to Accelerate Digital Transformation and Elevate Customer Experience
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Advanzia Bank Partners with Backbase to Accelerate Digital Transformation and Elevate Customer Experience

Fintech News Desk
by Fintech News Desk0
European digital bank Advanzia today announces its partnership with digital banking technology provider Backbase, a collaboration that will allow Advanzia to drive digital transformation and optimise customer experience. The long-term partnership includes the implementation of Backbase-as-a-Service (Baas) – a cloud solution that enables banks to develop and release new digital......
BAI Finds Consumers Confident in Financial Services Organizations’ Fraud Response
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BAI Research Finds Improving the Customer Experience Remains the Top Business Challenge for Financial Services Organizations in 2021

Fintech News Desk
by Fintech News Desk0
Majority of consumers willing to switch for better digital capabilities and are open to banking with non-traditional financial services organizations BAI, a nonprofit independent organization that delivers the financial services industry’s most actionable insights, unveiled new research addressing the top priorities on financial services leaders minds and changing consumer attitudes......
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CoreLogic DigitalTax Platform Enables Unparalleled Customer Experience For Rushmore Loan Management Services

Fintech News Desk
by Fintech News Desk0
CoreLogic® (NYSE: CLGX), a leading global property information, analytics and data-enabled solutions provider, today announced that after a successful implementation of their DigitalTax PlatformTM, Rushmore Loan Management Services LLC, a multi-faceted residential mortgage servicer, is able to demonstrate significant improvements in several critical mortgage servicing efficiency metrics – which has......
Infosys Helps Citizens Energy Group Enhance Customer Experience and Billing
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Infosys Helps Citizens Energy Group Enhance Customer Experience and Billing

Fintech News Desk
by Fintech News Desk0
Infosys, the global leader in next-generation digital services and consulting, announced the successful implementation of next-gen Oracle Utilities Customer to Meter (C2M) at Citizens Energy Group (Citizens) to help them enhance overall customer experience and employee productivity with a new Customer Information System (CIS). Read More: Corporate Spending Innovations Formally......
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