Search Results for: Customer Experience

New Report from iProov: U.S. Banks Prioritize Security at the Expense of the Customer Experience
Fintech News

New Report from iProov: U.S. Banks Prioritize Security at the Expense of the Customer Experience

Fintech News Desk
by Fintech News Desk0
U.S. banks are making the online onboarding process unnecessarily complicated and missing some key opportunities to improve security and the customer experience, according to a new report from iProov, the leading provider of Genuine Presence Assurance technology. Read More: Square announces Terminal API at Unboxed 2020 Conference The report, Online Security for......
Artificial Intelligence Banking Business Featured

Are Financial Institutions Doing Enough to Boost Their Customer Experience?

Paroma Sen
by Paroma Sen0
The world over, most financial institutions and similar providers are still recovering (or trying to) from disruptions being caused in the market by the ongoing Covid-19 pandemic. But will the long-term impact of the challenges being caused by the pandemic lead to a complete overhaul in how financial institutions function?......
Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience
Fintech News

Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience

Fintech News Desk
by Fintech News Desk0
NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe NICE (Nasdaq: NICE) today announced that Alfa-Bank Russia has deployed its Real-Time Authentication (RTA) solution, enabling seamless, instantaneous verification for its customers. A leading universal private bank in Russia, Alfa-Bank now authenticates clients calling......
DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience
Banking Fintech News

DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience

Fintech News Desk
by Fintech News Desk0
DeepTarget Inc., a solution provider that utilizes data mining and machine learning to deliver targeted communications across digital channels for banks and credit unions, announced its use of leading-edge machine learning techniques partnered with historical, proprietary data to help community financial institutions complete more transactions, open more accounts and enhance......
Pibank Launches on Red Hat OpenShift to Digitalize the Customer Experience
Fintech Mobile Banking News

Pibank Launches on Red Hat OpenShift to Digitalize the Customer Experience

Fintech News Desk
by Fintech News Desk0
Red Hat’s open hybrid cloud platform helped to speed time-to-market by 2x, halve operational costs and free up the Pibank business to focus on innovation Red Hat, Inc., the world’s leading provider of open source solutions, announced that Pibank, part of Grupo Pichincha, has launched as a digital banking brand......
Highland Bank Implements Nutanix Technology to Adapt to the COVID-19 Pandemic
Business Fintech News

Nutanix Helps Fairway Independent Mortgage Secure World-Class Customer Experience

Fintech News Desk
by Fintech News Desk0
Company Selects Nutanix Private Cloud to Simplify and Automate IT Operations Nutanix (NASDAQ: NTNX), a leader in hybrid and multicloud computing, announced today that Fairway Independent Mortgage Corporation, the largest privately held mortgage company in the U.S., is implementing Nutanix to improve its virtual desktop infrastructure as well as simplify and automate......
LexisNexis® Risk Solutions Delivers Fraud Detection Capabilities and Insight into Identity Event and Application Activity through New LexisNexis® Fraud Intelligence Product
Fintech News Risk Management

LexisNexis Announces New Identity Access Management Solution Suite to Help U.S. Insurers Minimize Cybersecurity Risk and Elevate the Customer Experience

Fintech News Desk
by Fintech News Desk0
LexisNexis ID Compass Platform offers multi-layered approach to identity authentication and verification LexisNexis® Risk Solutions, a leading provider of data, analytics and technology for the insurance industry, today announced the availability of the LexisNexis® ID Compass Platform for Insurance.  A multi-layered identity access management (IAM) solution, the platform combines physical......
Banco De Comercio Selects Paygilant's Digital Fraud Prevention Solution to Strengthen Their New Digital Channel
Fintech News Risk Management

Tenpo Selects Paygilant to Provide Chileans Robust Digital Fraud Prevention and Enhanced Customer Experience

Fintech News Desk
by Fintech News Desk0
In an effort to provide maximum security to its users, Tenpo has recently closed an alliance with Paygilant, a world leader in authentication and prevention of digital fraud. Paygilant will secure Tenpo’s signature protection system, while improving the user’s experience. Read More: New Research Commissioned by Finastra Highlights Key Trends for Successful Technology......
Origin Bank Gains Lending Efficiency and an Improved Customer Experience With nCino
Banking Fintech News

Origin Bank Gains Lending Efficiency and an Improved Customer Experience With nCino

Fintech News Desk
by Fintech News Desk0
Origin implements the cloud-based nCino Bank Operating System®, which helped the Bank support its clients and communities through COVID-19  nCino, a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that $5.3 billion-asset Origin Bank has implemented the nCino Bank Operating System to create better efficiency in its......
Rackspace Technology and Collinson Transition Australia’s Largest Bank to the Cloud to Improve Customer Experience
Banking Fintech News

Rackspace Technology and Collinson Transition Australia’s Largest Bank to the Cloud to Improve Customer Experience

Fintech News Desk
by Fintech News Desk0
Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced its support for Collinson Group, a global leader in influencing customer behavior, in the cloud migration of its loyalty program for one of the largest Australian banks. The partnership enables Collinson to support better customer experience for......
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