Search Results for: Customer Experience

Learn How to Improve Your Customer Experience for a Better ROI
Fintech News

Learn How to Improve Your Customer Experience for a Better ROI

Fintech News Desk
by Fintech News Desk0
Melissa Kivett, Chief Customer Experience & Marketing Officer, Individual Solutions Group, Prudential Financial, will be the headliner at Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange, debuting in New York City on February 25, 2020. The new one-day event, Unleash the Power of Organization-Wide Customer Centricity, will offer tools, insights and connections to help organizations design a winning......
New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience
Business Fintech News

New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience

Fintech News Desk
by Fintech News Desk0
Vonage , a global business cloud communications leader,  announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth. Offering a fully......
ACI Worldwide’s Latest Release of ACI Speedpay Enriches Digital Bill Payment Options and Improves Customer Experience
Banking

ACI Worldwide’s Latest Release of ACI Speedpay Enriches Digital Bill Payment Options and Improves Customer Experience

Fintech News Desk
by Fintech News Desk0
New and Enhanced Features Include Improved Customer Ebilling Options, as Well as Enhanced Security and Convenience to Boost Customer Engagement ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, announced the latest release of ACI Speedpay. New and enhanced features boost the bill payment experience for......
Alliance Bank Improves Customer Experience with Ephesoft’s Intelligent Capture Solution
Banking

Alliance Bank Improves Customer Experience with Ephesoft’s Intelligent Capture Solution

Fintech News Desk
by Fintech News Desk0
Prominent APAC Bank and Content Capture Leader Join Forces to Accelerate Credit Automation Processes. Ephesoft, Inc., an industry leader in enterprise content capture and data discovery solutions, and Alliance Bank Malaysia Berhad, a bank well known for serving Malaysian small and medium enterprises (SMEs), today announced that the bank has implemented......
Avalara Adds Generative Chat to Bolster Support and Product Experiences for Customers and Partners
Artificial Intelligence Finance Fintech News

Avalara Adds Generative Chat to Bolster Support and Product Experiences for Customers and Partners

PR Newswire
by PR Newswire0
New AI-powered assistant ‘Avi’ is available in the Avalara Global Support Portal and the Avalara Portal product interface making it faster and easier for customers and partners to find answers and resolve issues Avalara, Inc., a leading provider of tax compliance automation software for businesses of all sizes, today announced......
Marqeta Announces New Customer Swiss4, Powering Its Premium Financial Services Offering to Meet Rising Consumer Demand for Personalised Payments Experiences
Digital Payments Finance Fintech News

Marqeta Announces New Customer Swiss4, Powering Its Premium Financial Services Offering to Meet Rising Consumer Demand for Personalised Payments Experiences

Business Wire
by Business Wire0
Marqeta continues its European bookings momentum with Swiss4, powering a bespoke combination of financial services and personalised high-end experiences for its customers. Marqeta, the global modern card issuing platform that enables embedded finance solutions for the world’s innovators, today announced a new customer, Swiss4, providing real-time and personalised digital payment......
Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia
Fintech News

Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia

Business Wire
by Business Wire0
Leading Irish bank demonstrates tangible, strong connection between engaged employees and customer satisfaction Medallia, the global leader in customer and employee experience, announced that it has been selected to deliver Permanent TSB’s Voice of the Customer (VoC) and employee experience programs. Latest Fintech Interview: Global Fintech Interview with Ramy Ashour,......
Hawaiian Airlines Elevates Customers Experience by Deploying Asset Manager Solution of Pine Labs' Qwikcilver
Digital Asset Management News

Hawaiian Airlines Elevates Customers Experience by Deploying Asset Manager Solution of Pine Labs’ Qwikcilver

Business Wire
by Business Wire0
Qwikcilver Solutions from the Pine Labs Group is a leading provider of end-to-end gift card and stored value solutions. It has partnered with Hawaiian Airlines (HA) to enable seamless issuance of digital assets such as compensation vouchers, through the digital-first Asset Manager solution. This solution is purpose built for the......
Printemps Paris integrates Alipay+ solutions to enable seamless digital payment experience for Asian customers
Digital Payments News

Printemps Paris Integrates Alipay+ Solutions To Enable Seamless Digital Payment Experience For Asian Customers

Business Wire
by Business Wire0
The French luxury department store will be among the first major high-end retailers in France to integrate Alipay+ solutions that connect some of Asia’s most popular e-wallets including South Korea’s Kakao Pay Printemps, the French luxury department store, announced the integration of Alipay+, a suite of global cross-border digital payment......
Intuit Supercharges Intuit GenOS with OpenAI’s Large Language Models to Bring GenAI Experiences to Customers
Fintech News

Intuit Supercharges Intuit GenOS with OpenAI’s Large Language Models to Bring GenAI Experiences to Customers

Business Wire
by Business Wire0
Company accelerates development on its generative AI operating system to create game-changing user experiences, with speed at scale, for consumers and small businesses Intuit, the global financial technology platform that makes TurboTax, Credit Karma, QuickBooks, and Mailchimp, announced that it is working with OpenAI to accelerate generative AI (GenAI)-driven application development on its proprietary......
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