Search Results for: Customer Experience

ZEGOCLOUD Delivers Industry-Leading Latency, Elevating Live Streaming Experiences and Bolstering Platform Revenues
Cloud News

ZEGOCLOUD Delivers Industry-Leading Latency, Elevating Live Streaming Experiences and Bolstering Platform Revenues

PR Newswire
ZEGOCLOUD’s TTFF optimization has proven successful in enabling businesses to enhance user connections, minimize churn rates, and ultimately increase revenue. ZEGOCLOUD, a leading global cloud communication service provider, has made significant strides in delivering seamless, ultra-low latency experiences for live streaming and real-time video interactions. With rigorous R&D and accumulated......
Nuvei Accelerates Revenue for Customers With Advanced Network Tokenization Features
Fintech News

Nuvei Accelerates Revenue for Customers With Advanced Network Tokenization Features

PR Newswire
Nuvei partners are benefitting from higher authorization rates and seamless checkout experiences, in addition to more secure transactions  Nuvei Corporation, the Canadian fintech company, announces the latest enhancements to its payment platform, an advanced network tokenization solution that enables its partners to benefit from smoother, more efficient, and more secure......
Cashfree Payments Launches ‘Embedded Payments’, Enabling Software Platforms to Offer Seamless Payment Experiences for Businesses
Digital Payments News

Cashfree Payments Launches ‘Embedded Payments’, Enabling Software Platforms to Offer Seamless Payment Experiences for Businesses

PR Newswire
This solution equips software platforms with the tools to facilitate seamless payment experiences for businesses, thereby fostering growth. Cashfree Payments, India’s leading payments and API banking company, launched ‘Embedded Payments’, India’s first platform centric payment solution for software platforms. This solution equips software platforms with the tools to facilitate seamless payment experiences for businesses,......
Secret Escapes Chooses Nium to Enhance Payment Experience for Hotels
Digital Payments News

Secret Escapes Chooses Nium to Enhance Payment Experience for Hotels

PR Newswire
Using Nium’s virtual card solution, Secret Escapes can efficiently pay its partners and suppliers around the world in over 20 local currencies, enabling its new and long-standing providers alike to get paid instantly without the headaches of manual reconciliation and costly foreign exchange fees. Nium, the leader in real-time cross-border......
$15 Billion of Australian Online Sales Are Boosted by Omnichannel Experiences
Artificial Intelligence Finance Fintech News

$15 Billion of Australian Online Sales Are Boosted by Omnichannel Experiences

Business Wire
The Ecommerce Delivery Benchmark Report 2024, commissioned by ShipStation’s parent company, Auctane, in partnership with Retail Economics, surveyed 8,000 consumers and 800+ online sellers across eight markets. In a fascinating shift, new research reveals that physical interactions throughout the customer journey contribute significantly to Australian ecommerce sales. ShipStation and Retail Economics found......
New Digital Benchmarking Research Identifies Citi, Chase, Bank of America and u.s. Bank as Top for Credit Card Digital Experience
Digital Payments News

New Digital Benchmarking Research Identifies Citi, Chase, Bank of America and u.s. Bank as Top for Credit Card Digital Experience

PR Newswire
The research finds that websites generally outscore mobile apps in terms of functionality, with many apps underperforming in key areas like account information, rewards and support. New research from Corporate Insight (CI) identifies Citi and Chase as the top performers in credit card website and mobile app experiences, respectively. The......
`Gamification in Fintech: All About Customer Retention and Engagement
Featured Fintech

Gamification in Fintech: All About Customer Retention and Engagement

Prajakta Ayade
On how many days does finance truly excite the general population – those that don’t eat, breathe or dream of finance and fintech? Yes, on days when crypto breaks the market and it becomes a global phenomenon, but for many, that’s the only time! This can be changed though, just......
MX Customer Analytics Delivers Actionable Insights for Financial Providers to Better Understand and Serve Customers
Analytics Fintech News

MX Customer Analytics Delivers Actionable Insights for Financial Providers to Better Understand and Serve Customers

PR Newswire
MX Customer Analytics leverages enhanced transaction data and actionable consumer insights to help financial providers increase deposits, identify cross-sell opportunities, and deliver personalized money experiences MX Technologies, announced the launch of Customer Analytics for financial services providers. Customer Analytics leverages enhanced transaction data and actionable consumer insights to help financial......
Juniper Research Global Soft POS Transaction Value to Experience Massive Growth of 1,050% by 2028; Driven by Apple’s Tap to Pay Roll
Finance Fintech News

Juniper Research: Global Soft POS Transaction Value to Experience Massive Growth of 1,050% by 2028; Driven by Apple’s Tap to Pay Roll-out

Business Wire
The report advised payment companies to focus on bundling soft POS solutions with other business tools, such as cash flow management, to maximise success. A new study from Juniper Research, the foremost experts in payments markets, forecasts that the global transaction value processed via soft POS will reach $11.8 billion by......
IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain
Artificial Intelligence News

IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain

PR Newswire
Only 9% of respondents say they are satisfied with the in-store shopping experience; only 14% say the same for online shopping. Roughly 80% of consumers surveyed who haven’t used AI for shopping expressed an interest in using the technology for various aspects of their shopping journey. As the retail landscape......
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