Search Results for: Customer service

Diebold Nixdorf Unveils Vynamic Connection Points 7, the Latest Generation of its Multivendor, Self-Service Software
Banking Fintech News

Diebold Nixdorf Unveils Vynamic Connection Points 7, the Latest Generation of its Multivendor, Self-Service Software

PR Newswire
VCP 7 is a modular solution for easy deployment and maintenance that provides out-of-the-box, end-to-end consumer journeys. Diebold Nixdorf, a world leader in transforming the way people bank and shop, today unveiled at its Intersect Conference in Madrid Vynamic Connection Points 7 (VCP 7), the company’s seventh-generation multivendor, self-service software.......
Swift Standardises Payments End-to-End and Gives Banks Ready-to-Use Tracking Services to Enhance Corporate Experience
Digital Payments News

Swift Standardises Payments End-to-End and Gives Banks Ready-to-Use Tracking Services to Enhance Corporate Experience

Business Wire
Swift has set out plans to help financial institutions streamline the cross-border payments experience for their corporate customers, by extending ISO 20022 across the entire payment chain and giving banks ready-to-use, white-labelled tracking services that can be activated for customers at the click of a button. In what marks a......
Artificial Intelligence B2B Banking Business Fintech Guest Posts

The Good and Bad of AI in Financial Services

Jeffrey Feinstein
The rise of artificial intelligence (AI) has brought about a range of reactions in the financial services industry from confusion and worry to excitement. As I interact with other data scientists, fraud analysts and risk managers, the benefits and risks of AI and its subdivision Generative AI (GenAI) have become......
AppTech Payments Announces Commercial Launch of its Banking-as-a-Service (BaaS) Platform Following Successful Pilot Program
Banking Finance Fintech News

AppTech Payments Announces Commercial Launch of its Banking-as-a-Service (BaaS) Platform Following Successful Pilot Program

GlobeNewswire
Company’s BaaS to be used to support the commercial launch of InstaCash AppTech Payments Corp., a pioneering Fintech company powering frictionless commerce, announces today the successful completion of the pilot program for its Banking-as-a-Service (BaaS) platform. The Company will use this BaaS solution to commercially launch InstaCash, which utilizes the......
Payarc Partners with Amazon Web Services (AWS) to Develop Payments Artificial Intelligence Platform
Artificial Intelligence Finance Fintech News

Payarc Partners with Amazon Web Services (AWS) to Develop Payments Artificial Intelligence Platform

EIN Presswire
Payarc partners with Amazon Web Services to transform payment analytics, leveraging cutting-edge AI & cloud tech for smarter decisions. Payarc, a leader in innovative payment processing solutions, announces it is working with Amazon Web Services (AWS) to enhance business intelligence for its clientele. Leveraging AWS machine learning, generative artificial intelligence......
EarnUp Expands Financial Wellness Platform, Empowering Lenders & Servicers to Accommodate Text to Pay Capabilities
Fintech News

EarnUp Expands Financial Wellness Platform, Empowering Lenders & Servicers to Accommodate Text to Pay Capabilities

Business Wire
EarnUp., a financial wellness fintech company, announced that lenders and servicers will be able to use its platform to offer borrowers a convenient mortgage payment option: Text to pay via debit card. “By enabling text to pay using a debit card, we’re offering lenders a seamless, no-customer-code solution that enhances......
Miami Fintech Startup Swaystack Launches Personalized Engagement Platform for Banks
Banking Featured Fintech Fintech Startups Mobile Banking Technology

Miami Fintech Startup Swaystack Launches Customer Engagement Platform for Banks

Miami based Swaystack, a new player in the fintech industry, has launched a personalized engagement platform designed specifically for banks and credit unions. This platform aims to empower these institutions to cultivate stronger digital customer relationships and drive growth in their digital channels. The key feature of Swaystack’s offering is......
Hearsay Systems' 2024 Financial Services Social Selling Content Study Measures Impact of 13 Million Social Media Posts
Artificial Intelligence Banking Fintech News

Dyna.Ai conducts global launch and unveils Dyna Athena and Dyna Avatar Solutions for the banking and financial services sector

PR Newswire
Dyna.Ai, a leading AI technology service company, launches its global operations across Asia, the Middle East, Africa, Europe, and America, aiming to transform financial industry businesses with latest AI technologies Dyna Athena, a newly launched AI platform to provide revolutionary communication and interaction between customers includes text-to-speech, language and speech processing, to assist finance and......
Fiserv Small Business Index™ for April 2024: Sales at Retail and Service Businesses Grow, Discretionary Spend Slows
Finance Fintech News

Fiserv Small Business Index™ for April 2024: Sales at Retail and Service Businesses Grow, Discretionary Spend Slows

Business Wire
Fiserv Small Business Index grew to 145, up 4 points from March 2024 Small business sales grew 5.6% year-over-year, and 2.2% month-over-month Fiserv, Inc. a leading global provider of payments and financial services technology, has published the Fiserv Small Business Index™ for April 2024. The Fiserv Small Business Index is......
Brian-Daniell-Joins-Billtrust-as-Chief-Customer-Officer
B2B Fintech News

Brian Daniell Joins Billtrust as Chief Customer Officer

PR Newswire
Accomplished Executive to Lead Global Customer Operations and Strategy Billtrust, a B2B order-to-cash and digital payments market leader, has announced that Brian Daniell has joined the company as Chief Customer Officer. Committed to customer education and enablement, Brian will oversee global customer operations and strategy and report to CEO Sunil......
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