Tag : Chief Customer Officer

APG Federal Credit Union Goes Live with Scienaptic AI
Credit Bureaus Finance News

APG Federal Credit Union Goes Live with Scienaptic AI

Business Wire
by Business Wire0
Up to 63% automated decisioning across consumer lending portfolios Scienaptic AI, a global leader in AI powered credit decisioning technology, announced that APG Federal Credit Union (APGFCU) has gone live on its AI platform. This deployment is automating the credit union’s lending operations, delivering faster loan decisions, and responsibly expanding......
Kantata Takes Basware From AI Experimentation to Results
Artificial Intelligence Finance News

Kantata Takes Basware From AI Experimentation to Results

Business Wire
by Business Wire0
Company goes beyond automation to scale expertise, boosting customer satisfaction, services revenue, and margins Professional services teams are under pressure to deliver more with less, and the answer is not simply automating tasks, but scaling the expertise that differentiates firms and creates value for their customers. Basware, the global leader......
DealMaker Strengthens Leadership Team to Support Next Phase of Growth
Finance Investment Services News

DealMaker Strengthens Leadership Team to Support Next Phase of Growth

Business Wire
by Business Wire0
Q4 founder Darrell Heaps joins Board of Directors; Joy Watson Seon and Christopher Osborn join as Chief Customer Officer and Chief Technology Officer DealMaker, the leading investment technology platform for compliant online offerings, enables companies to raise capital on their own terms and gives individual investors direct access to private......
Mercuryo Boosts Crypto Purchase Conversion by 75% with a Frictionless UX
Cryptocurrency Finance News

Mercuryo Boosts Crypto Purchase Conversion by 75% with a Frictionless UX

PR Newswire
by PR Newswire0
In-house data reveals sharp rise in digital token buying after Mercuryo simplified its on-ramp experience, removing hurdles in the customer journey. Global payments infrastructure platform Mercuryo has significantly reduced customer drop-off after streamlining its crypto on-ramp process for fiat-to-crypto purchases into a few simple steps. Mercuryo’s dedicated team is driven by delivering a user experience (UX) on......
Euna Budget Helps City of Lakeway, Texas, Complete Major Budget Updates in One Hour Instead of One Week
Digital Payments Finance News

Euna Budget Helps City of Lakeway, Texas, Complete Major Budget Updates in One Hour Instead of One Week

Business Wire
by Business Wire0
Euna’s budgeting and transparency solution helps Lakeway improve accuracy, speed up reporting, and expand access across departments while reducing manual work Euna Solutions®, the leading provider of purpose-built, cloud-based software for the public sector, announced that the City of Lakeway, Texas, is using Euna Budget to modernize its budgeting process, reduce......
Novatus Global Appoints Andrew Pinnington as Chief Customer Officer
Artificial Intelligence Finance News

Novatus Global Appoints Andrew Pinnington as Chief Customer Officer

Business Wire
by Business Wire0
Industry veteran joins from The Depository & Trust Clearing Corporation (DTCC) to lead customer success and commercial expansion as company enters next phase of growth Novatus Global Limited (“Novatus” or “the Company”), an award-winning provider of regulatory technology solutions and consulting services to global financial institutions, announced the appointment of Andrew Pinnington as......
Apex Fintech Solutions Partners with Plaid to Transform Digital Investing Infrastructure
Finance Investments News

Apex Fintech Solutions Partners with Plaid to Transform Digital Investing Infrastructure

Business Wire
by Business Wire0
Strategic partnership enables Apex to offer Plaid’s suite of financial data products, beginning with Investment Move to streamline account transfers Apex Fintech Solutions Inc. (“Apex”), the infrastructure powering modern investing, announced a partnership with Plaid, the data network powering the digital financial ecosystem, in which Apex will integrate multiple Plaid......
Finzly Promotes Dharmesh Patel to Chief Customer Officer to Drive CX as Company Scales
Banking Finance News

Finzly Promotes Dharmesh Patel to Chief Customer Officer to Drive CX as Company Scales

PR Newswire
by PR Newswire0
Patel Takes Leadership Role to Unify Finzly’s Customer Experience Across All Products Finzly, a leader in modern banking technology, announced the promotion of Dharmesh Patel to chief customer officer. In this newly created role, Patel will oversee all customer-facing functions across the company’s product portfolio, including professional services, production support......
Prove Appoints Adi Marom as Chief Customer Officer to Scale Global Customer Success as Identity Becomes Mission-Critical
Artificial Intelligence Finance News

Prove Appoints Adi Marom as Chief Customer Officer to Scale Global Customer Success as Identity Becomes Mission-Critical

Business Wire
by Business Wire0
Industry veteran will lead global customer success and services as Prove accelerates adoption of identity infrastructure across its expanding customer base Prove, the leader in digital identity, announced the appointment of Adi Marom as Chief Customer Officer to scale global customer success and deepen strategic partnerships as adoption of Prove’s identity......
onPhase Appoints Heather Peterson as Chief Customer Officer
Digital Payments Finance News

onPhase Appoints Heather Peterson as Chief Customer Officer

PR Newswire
by PR Newswire0
Seasoned customer success leader joins onPhase to accelerate customer impact, operational scale, and growth onPhase, a leading provider of AI-powered AP automation and payments solutions, announced the appointment of Heather Peterson as Chief Customer Officer. Peterson brings more than 20 years of experience in spend management and financial automation software,......
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