Search Results for: Customer service

Bloomreach Announces Clarity™ The First E-Commerce AI to Connect Every Customer to Personalized, Human-Like Product Expertise — Anytime, Anywhere
E-commerce News

Bloomreach Announces Clarity: The First E-Commerce AI to Connect Every Customer to Personalized, Human-Like Product Expertise

Business Wire
by Business Wire0
Bloomreach, the platform fueling limitless e-commerce experiences, announced a revolutionary conversational shopping product built for a new world of e-commerce. Powered by the latest advancements in generative AI and large language models (LLMs), Bloomreach Clarity engages with shoppers to deliver personalized, human-like product expertise straight from their favorite brands. Businesses......
Marqeta Announces New Customers Giftbit, Vivian and Whistle, Continuing Embedded Finance Momentum
Digital Payments Finance News

Marqeta Announces New Customers Giftbit, Vivian and Whistle, Continuing Embedded Finance Momentum

Business Wire
by Business Wire0
Giftbit, Vivian and Whistle showcase the power of Marqeta’s platform for delivering new experiences and incentive cards aimed at increasing customer loyalty and driving worker retention Marqeta, the global modern card issuing platform, announced new embedded finance customers Giftbit, Vivian and Whistle, showcasing how Marqeta’s platform enables non-financial services customers......
Citi Makes Strategic Investment in Rextie, Peru’s Leading Fintech for FX Services
Fintech Investment Services News

Citi Makes Strategic Investment in Rextie, Peru’s Leading Fintech for FX Services

Business Wire
by Business Wire0
The investment and integration of Citi’s cutting-edge FX technology will fuel Rextie’s expansion, while providing its clients with faster service and more competitive currency exchange rates. Citi, a global leader in foreign exchange (FX) markets, has made a strategic investment in Rextie, Peru’s leading fintech for FX services. Latest Fintech......
Total Expert Introduces the Next Generation of Customer Intelligence
Fintech News

Total Expert Introduces the Next Generation of Customer Intelligence

Business Wire
by Business Wire0
New functionality helps financial institutions turn their existing database into a deal flow engine Total Expert, the customer engagement platform purpose-built for modern financial institutions, announced new capabilities that enable users to drive growth and create customers for life in any market. Total Expert’s next-generation Customer Intelligence solution provides financial......
Citi Simplifies Retail Banking to Help Customers Achieve Their Financial Potential
Banking News

Citi Simplifies Retail Banking to Help Customers Achieve Their Financial Potential

Business Wire
by Business Wire0
Citi’s U.S. Retail Bank introduces simplified banking, a more straightforward way of banking. By retiring account packages and introducing Relationship Tiers, Citi is streamlining its benefits and services and enhancing the customer experience. New customers can benefit from these changes immediately and Citi will begin converting existing customers to simplified......
Small Business Insurance Customer Satisfaction Defies Steadily Rising Rates to Reach All-Time High in J.D. Power Study
InsurTech News

Small Business Insurance Customer Satisfaction Defies Steadily Rising Rates to Reach All-Time High in J.D. Power Study

Business Wire
by Business Wire0
Despite steadily rising interest rates and strained business conditions, U.S. small businesses are increasingly satisfied with the products and services they are receiving from their commercial insurance providers. According to the J.D. Power 2023 U.S. Small Commercial Insurance Study, released , overall customer satisfaction has reached an all-time high of......
FullCircl Acquires W2 Global Data Solutions: Transforming the Future of Smart Customer Onboarding
Compliance management News

FullCircl Acquires W2 Global Data Solutions: Transforming the Future of Smart Customer Onboarding

PR Newswire
by PR Newswire0
FullCircl, the Customer Lifecycle Intelligence (CLI) platform that helps financially regulated businesses do better business, faster, has announced the acquisition of W2 Global Data Solutions, a provider of real-time digital solutions for global regulatory compliance. The acquisition strengthens FullCircl’s compliance suite and accelerates the company’s ambition to become the market leader......
Amplience Launches eComm Toolkit to Enable Merchants to Deliver Relevant Customer Experiences Faster
Commerce News

Amplience Launches eComm Toolkit to Enable Merchants to Deliver Relevant Customer Experiences Faster

PR Newswire
by PR Newswire0
Streamlines Integration Between Amplience’s CMS Dynamic Content and Leading Commerce Platforms – including Salesforce Commerce Cloud, Shopify, Big Commerce and commercetools Amplience, the AI Content company, announced its continued focus on empowering developers with the launch of its eComm Toolkit, which includes new and enhanced connectors for Shopify, BigCommerce, commercetools and Salesforce Commerce......
Thales Launches Cloud-based Payment HSM Service to Help Accelerate Adoption of Cloud Payments Infrastructure
Digital Payments News

Thales Launches Cloud-based Payment HSM Service to Help Accelerate Adoption of Cloud Payments Infrastructure

Business Wire
by Business Wire0
Cloud-based payment HSM delivers greater flexibility, scalability and speed-to-market Thales announces the launch of Thales payShield Cloud HSM, a subscription-based digital payments security service built on its market-leading payShield 10K Payment Hardware Security Module (HSM) technology to help customers accelerate the adoption of cloud-based payments infrastructure. “Continuing our decades of collaboration with......
Treasury Prime Collaborates with Liberty Bank, N.A. to Offer Cutting-Edge Digital Products and Services to Fintech End Users
Banking Digital Payments News

Treasury Prime Collaborates with Liberty Bank, N.A. to Offer Cutting-Edge Digital Products and Services to Fintech End Users

PR Newswire
by PR Newswire0
A Banking-as-a-Service collaboration with the $550 million OCC-chartered bank Treasury Prime, a leading embedded banking software company, announced its strategic partnership with Liberty Bank, N.A., a full-service commercial bank supporting markets across California, to offer innovative embedded banking solutions to customers in the fintech space. Through the collaboration, Liberty Bank, N.A. will work with businesses......
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