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Learn How to Improve Your Customer Experience for a Better ROI
Fintech News

Learn How to Improve Your Customer Experience for a Better ROI

Fintech News Desk
Melissa Kivett, Chief Customer Experience & Marketing Officer, Individual Solutions Group, Prudential Financial, will be the headliner at Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange, debuting in New York City on February 25, 2020. The new one-day event, Unleash the Power of Organization-Wide Customer Centricity, will offer tools, insights and connections to help organizations design a winning......
Turkey’s Smartest Mobile Assistant from VakıfBank Uses Sestek’s AI-powered Technology
Banking Mobile Banking News

Turkey’s Smartest Mobile Assistant from VakıfBank Uses Sestek’s AI-powered Technology

Fintech News Desk
Sestek’s AI-Powered Technologies Contributed to VakıFBank’s New Banking Assistant That Can Answer More Than 5,000 Questions VakıfBank, Turkey’s fourth-largest bank, introduced a new banking assistant, “ViBi” to its mobile banking app, which currently has 4.2 million users. The assistant, developed in partnership with Sestek, a leading AI and speech technologies......
Alipay+ Enables Digital Payment of 14 Overseas E-wallets from 9 Countries and Regions in Hong Kong to Support City’s Global Travel Drive
Finance Fintech News

Alipay+ Enables Digital Payment of 14 Overseas E-wallets from 9 Countries and Regions in Hong Kong to Support City’s Global Travel Drive

Business Wire
In support of Hong Kong’s new mega tourism and commerce drive, Alipay+ now enables users of 14 leading overseas mobile wallets and bank apps from 9 countries and regions to make seamless payment in Hong Kong from their home apps. This represents the largest number of international payment apps introduced......
Digital Payments Featured Fintech Primers

Cross-Border Payments In Australia And New Zealand

Pooja Choudhary
Due to shifting consumer preferences, expanding emerging markets, and greater emphasis on financial inclusion, the trillion-dollar cross-border payments industry is primed for disruption. A Closer Look at Cross-Border Payments in Australia-New Zealand Over half of Australian online buyers buy things from other countries online and over a quarter of New......
Digital Digital Payments Featured Fintech Primers

What Are Cross-Border Payments In The U.S.?

Pooja Choudhary
In this blog, we shall highlight the CBP for the United States. The North American market retains the largest market share in CBP. When a person, business, or financial institution sends money to another person, business, or financial institution located in a different country, the transaction is considered a cross-border......
Digital Payments Featured Fintech Primers

What Are Cross-Border Payments In Asia?

Pooja Choudhary
Introduction In this blog, we shall highlight the CBP for Asia. About 35% of global payment flows occur in Asia, with the rapidly developing digital economy fueling localized areas of expansion. Hong Kong, Cambodia, Malaysia, the Philippines, and Thailand are merely a handful of the most recent additions to the......
Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes
Banking News

Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes

PR Newswire
Latest version of market-leading disputes management solution helps banks speed case resolutions Pegasystems Inc., the low-code platform provider empowering the world’s leading enterprises to Build for Change, announced new enhancements in Pega Smart Dispute to help retail banks streamline time-consuming chargeback processes. By infusing its Pega Process AI technology into the software, Pega......
ZeroPay Introduces Alipay+ at 1.7 Million Merchants in South Korea, Promoting Convenient Experience for Asian Tourists
Digital Payments News

ZeroPay Introduces Alipay+ at 1.7 Million Merchants in South Korea, Promoting Convenient Experience for Asian Tourists

Business Wire
Over 1.7 merchants in South Korea are now able to accepts payments from some of Asia’s most popular digital payment apps including Alipay, AlipayHK, TrueMoney and Touch ‘n Go eWallet; The tie-up is expected to enable Korean merchants, especially smaller ones, to offer a hassle-free payment experience for international tourists......
B2C Featured News

Welcome TurnKey Lender v.7.10- The New Escrow Mechanism

Pooja Choudhary
The new escrow mechanism and the accounting add-on are the most consequential new business features in this release. Let’s discuss the new features and what benefits a business can reap from its launch. Let’s have a recap from the video below and thereafter, its add-ons. Quick and easy out-of-the-box solutions......
Business Featured Finance Fintech Primers

Unveiling The Indispensability: 5 Crucial Financial Reports For Your Company’s Success

Pooja Choudhary
This article is designed for beginners to have an overview of the basic knowledge of financial reporting: the definition, objectives, main types of financial reporting, and how to do financial reporting and analysis. Introduction Many factors should be thought about before launching a business. Financial report writing is one of......
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