Search Results for: banking experience

Technisys Delivers Differentiated Customer Experiences to Support Financial Health and Wellness in Digital Banking
Banking Digital Payments News

Technisys Delivers Differentiated Customer Experiences to Support Financial Health and Wellness in Digital Banking

Fintech News Desk
With the latest release of Cyberbank Digital from Technisys, financial institutions can deliver exceptional digital-first customer journeys, across all devices and conversational apps – with speed and AI innovation Technisys, the company behind Cyberbank – the cloud-native, next-gen digital banking platform – continues to redefine the customer experience with its......
Marqeta: 70% of Consumers Surveyed Say the Experience of Getting a Loan is a Decade Behind Online Banking
Banking Lending News

Marqeta: 70% of Consumers Surveyed Say the Experience of Getting a Loan is a Decade Behind Online Banking

Fintech News Desk
Research shows many consumers frustrated with lending experience and want less jargon and more clarity, with 80% believing that lenders try to obscure the final cost of a loan Marqeta, the global modern card issuing platform, released new data from a survey of European consumers on their attitudes to and......
Clearwater Credit Union Selects Alogent’s Unified Digital Banking Platform, NXT, to Support Digital Transformation Efforts and Member Experience Goals
Banking Digital News

Clearwater Credit Union Selects Alogent’s Unified Digital Banking Platform, NXT, to Support Digital Transformation Efforts and Member Experience Goals

Fintech News Desk
Clearwater Credit Union, the largest community development financial institution (CDFI) and second largest credit union in Montana, has selected NXT, Alogent’s digital banking platform with integrated consumer and business banking functionality. The credit union will also add Alogent Mobile Deposit and Alogent Merchant Capture to their solution mix for a......
CrossFirst Bank Names Experienced Banking Executive as Texas Regional President
Banking Fintech News

CrossFirst Bank Names Experienced Banking Executive as Texas Regional President

Fintech News Desk
David Felan to oversee Bank’s growth in Texas CrossFirst Bank, a subsidiary of CrossFirst Bankshares, Inc., announced that David Felan has been named Texas Regional President, overseeing the bank’s operations and offices in Dallas and Frisco, Texas. In this role, Felan will be responsible for leading CrossFirst’s continued growth across......
CIBC Selects nCino’s Platform to Deliver Enhanced Client Experience for Business Banking Clients
Banking News

CIBC Selects nCino’s Platform to Deliver Enhanced Client Experience for Business Banking Clients

Fintech News Desk
nCino, Inc., a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that CIBC, one of Canada’s Big Six banks, has selected the nCino Bank Operating System to provide CIBC’s Business Banking team with a modern, scalable and flexible platform to enhance the experience for......
Mastercard Advances B2B Payments with New Supply Chain Finance Offering, Empowering More Businesses to Secure Working Capital They Need to Grow
Banking Fintech News

New Mastercard Study Finds Majority of Consumers Embrace Open Banking to Power Digital Financial Experiences

Fintech News Desk
Report finds more than 80% of consumers in the U.S. – and 90% of younger consumers – are already connecting their bank accounts to technology apps Mastercard released a new report, The Rise of Open Banking, demonstrating the mainstream adoption of technology to power smarter, more meaningful digital experiences. Open banking......
Synovus Names Liz Wolverton Head of Consumer Banking and Brand Experience
Banking Fintech News

Synovus Names Liz Wolverton Head of Consumer Banking and Brand Experience

Fintech News Desk
Susan Pitts to Serve as Consumer COO Synovus Bank announced the naming of Liz Wolverton as head of consumer banking and brand experience. In her expanded role leading this new banking segment, Wolverton maintains oversight for the company’s marketing, digital, analytics, and customer experience functions while also assuming responsibility for......
New Alkami Report Examines User Experience Perception Gaps in Digital Banking
Banking Digital Mobile Banking News

New Alkami Report Examines User Experience Perception Gaps in Digital Banking

Fintech News Desk
Survey of digital banking customers and financial institutions highlights the significance of the user experience, disconnect between customer expectations and FI perception Alkami Technology Inc., a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., announced the release of the new report “Digital Banking Market Pulse: The......
Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution
Mobile Banking News

UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution

Fintech News Desk
UnionBank combines the power of 5G and artificial intelligence to anticipate customer preferences and behaviors Based on its recent analysis of the Philippines mobile banking experience market, Frost & Sullivan recognizes UnionBank of the Philippines with the 2021 Excellence in Customer Experience for advancing mobile banking technology in the Philippines. The bank has proved its ability to......
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