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Salesforce Powers PenFed Credit Union's Digital Financial Services and Member Experience Transformation
Fintech News

Salesforce Powers PenFed Credit Union’s Digital Financial Services and Member Experience Transformation

Fintech News Desk
by Fintech News Desk0
PenFed is leveraging Salesforce to provide even more digital conveniences to members during a time of increased demand for remote services Salesforce, the global leader in CRM, announced an expanded relationship with Pentagon Federal Credit Union (PenFed), the nation’s second largest federal credit union, to transform its member platform and......
Banking Big Data Fintech Fintech Startups Guest Posts Mobile Banking

Top Four Banking Trends for Improving the Customer Experience in 2020

Caroline Platkiewicz
by Caroline Platkiewicz0
The last few years have brought tremendous innovation, disruption and change to the financial services sector. From the advent of fintech start-ups, to increasingly higher consumer expectations, to greater adoption of technologies such as artificial intelligence. Add to that the unprecedented situation the recent coronavirus crisis has unveiled, banks and......
Banking Big Data Currency Exchange Featured Fintech

Top Cloud Players that are Redefining Global Banking

Fintech News Desk
by Fintech News Desk0
By leveraging the latest cloud innovations, banks can keep pace with the rapidly growing market and changing consumer needs. After the cloud system was introduced to banks, 61% of the incumbents from the financial industry quoted that cloud was only a formative strategy in their IT plans. Now, a few years......
RightSure insureBot Redefines Exceptional Insurance Service
Fintech InsurTech News

RightSure insureBot Redefines Exceptional Insurance Service

Fintech News Desk
by Fintech News Desk0
AI Solution Guides Policyholders 24/7 During COVID-19 Outbreak During the COVID-19 outbreak, personal insurance service volume has spiked. While this may be challenging for some companies working remotely, RightSure Insurance Group has handled home and auto insurance requests quickly and skillfully, thanks to the contributions of a highly-intelligent team member......
Heritage Insurance Upgrades to Version 11 of Majesco Claims for P&C and Transitions to Majesco CloudInsurer® on Microsoft Azure
Artificial Intelligence Fintech InsurTech News

Heritage Insurance Upgrades to Version 11 of Majesco Claims for P&C and Transitions to Majesco CloudInsurer on Microsoft Azure

Fintech News Desk
by Fintech News Desk0
Upgrade improves insurers’ scalability and security to support their large coastal customer base during hurricane season Majesco, a global leader of cloud insurance software, announced that Heritage completed its upgrade to version 11 on April 25, 2020 of Majesco Claims for P&C on the Majesco CloudInsurer platform which is on......
Banca Transilvania Chooses Vonage to Power its Digital Transformation
Artificial Intelligence Fintech News

Banca Transilvania Chooses Vonage to Power its Digital Transformation

Fintech News Desk
by Fintech News Desk0
Vonage, a global business cloud communications leader, announced  that Banca Transilvania has chosen Vonage to power its digital transformation of traditional banking. The first bank in Romania is leveraging the Vonage API Platform to offer customers an AI-powered virtual assistant through WhatsApp using the Vonage Messages API. Read More: WorldRemit Partners with......
Beyond Insurance and TrustLayer Announce New Strategic Partnership to Provide BIGN Members with Access to Risk Management Platform
Artificial Intelligence Fintech News

Kasisto Awarded Two Landmark Patents, Enhancing the Intelligence of KAI and the Virtual Assistants it Powers

Fintech News Desk
by Fintech News Desk0
Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, has been awarded two patents by the U.S. Patent and Trademark Office that promise to significantly advance the power of its Conversational AI technology to manage the intricacies of conversational data, improve model building and to streamline......
Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers
Fintech Mobile Banking News

Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers

Fintech News Desk
by Fintech News Desk0
SilverCloud, Inc., the only support solution built exclusively for the financial services industry,announced Altamaha Bank & Trust has implemented the company’s Consumer Support solution to provide customers with 24/7 automated self-service across all digital channels. With this solution, customers are guided through the website, mobile and online banking avenues with......
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