Search Results for: chatbot
Kasisto Awarded Two Landmark Patents, Enhancing the Intelligence of KAI and the Virtual Assistants it Powers
Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, has been awarded two patents by the U.S. Patent and Trademark Office that promise to significantly advance the power of its Conversational AI technology to manage the intricacies of conversational data, improve model building and to streamline......
Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers
SilverCloud, Inc., the only support solution built exclusively for the financial services industry,announced Altamaha Bank & Trust has implemented the company’s Consumer Support solution to provide customers with 24/7 automated self-service across all digital channels. With this solution, customers are guided through the website, mobile and online banking avenues with......
Mitchell Survey Finds Cost Containment is the Driving Factor for Adopting Advanced Technologies in Workers’ Compensation*
Mitchell, a leading supplier of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, announced the results of a survey of about 100 workers’ compensation professionals in the U.S. The survey showed which technologies they believe will have the greatest impact on the industry in the......
Finn AI and Zendesk Integration Enables AI-Powered Digital Self-Service for Banking Customers
Finn AI, the world’s leading AI-powered conversational banking technology provider announced its listing on the Zendesk,Marketplace and its new pre-configured integration with Zendesk Chat. Read More: GlobalFintechSeries Interview with Raymond Wyand, CEO & Co-founder at gini “We’re delighted to welcome Finn AI to the Zendesk Marketplace as the first banking-specific conversational AI......
What Can You Expect from FinTech Innovations in The Next Decade?
About a decade ago smartphones, iPhones, sophisticated android smart devices exploited the market. This actually helped shaped fintech for the world, in a way. The more accessibility people had to everything around them via their personal devices, the more they craved. Expectations from Fintech are no different. Tech companies in......
SilverCloud Introduces Its Consumer Support Trends
Leading provider of banking customer support outlines ‘What Banking Customers Are Looking for in Digital Channels’ SilverCloud, Inc., the only support solution built exclusively for the financial services industry, announced that it released its weekly Digital Support Trends. Digital Support Trends outlines the weekly trends on what banking customers are......
TCS Positioned as a Leader in Finance and Accounting Digital Capability Platform Solutions by Everest Group
Tata Consultancy Services’ Compelling Vision, Proprietary Solutions, Consultative Approach, and MFDMTM Maturity Assessment Model, Cited as Key Strengths Tata Consultancy Services, a leading global IT services, consulting and business solutions organization, has been recognized as a Leader in the Everest Group PEAK Matrix for Finance and Accounting (F&A) Digital Capability......
AI in Banking: 7 ways AI will impact the Banking Industry
AI is shaking things up in the traditional finance and fintech industry for good. Even if you have never heard of the capabilities of AI to detect frauds and offer more enhanced customer service and overall customer experience, you will have interacted with a chatbot a.k.a. personal assistant on your......