Search Results for: consumer demand

8 out of 10 Consumers Prefer Full Digital Banking Experience, yet Some Are Left Short-Changed
Banking Finance Fintech News

8 out of 10 Consumers Prefer Full Digital Banking Experience, yet Some Are Left Short-Changed

Business Wire
Banks continue to see strong levels of customer acquisition via digital channels; 42% registered for an account via an app, 35% via website, Onfido survey shows. Users find digital identity verification both secure (81%) and convenient (88%), highlighting that security and convenience can and should go hand in hand. Integrating......
Demand for AI Marketing and Personalisation Accelerates in the UK: Attentive Sees 128% Growth in the Last Year
Artificial Intelligence Fintech News

Demand for AI Marketing and Personalisation Accelerates in the UK: Attentive Sees 128% Growth in the Last Year

Business Wire
• Attentive now works with over 500 brands in the UK since 2022 launch • UK market for SMS marketing continues to grow rapidly; eMarketer estimates over 57% of 2024 UK ecommerce sales will be via mobile • 48-strong UK team has nearly doubled since start of 2023 Attentive, the......
Mastercard-Announces-New-Cardholder-Benefits-to-Enhance-Health-&-Wellness,-Travel-and-Lifestyle-Rewards-for-Consumers,-Small-Businesses
Finance Fintech News

Mastercard Announces New Cardholder Benefits to Enhance Health & Wellness, Travel and Lifestyle Rewards for Consumers, Small Businesses

Fintech News Desk
Mastercard consumer and small business cardholders will receive benefits from Mastercard’s new partnership, and continued partnerships with Instacart, Lyft, Peacock, ShopRunner, and others, to help deliver the highest value from their everyday spending and protection as they shop and run their business. Mastercard announced new credit card benefits, working with......
New FICO Survey: Fraud Protection is #1 Consideration for Majority of Consumers Selecting a New Financial Service Provider
Finance Fintech News

New FICO Survey: Fraud Protection is #1 Consideration for Majority of Consumers Selecting a New Financial Service Provider

Business Wire
Financial service providers must adopt a robust hybrid-banking model to retain customer trust and ensure easy account openings 69% of consumers rank good fraud protection in their top three considerations when choosing a financial service provider. 65% of customers still find value in the information and services available at brick-and-mortar......
Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows
Fintech News

Navigating the CX Challenge: Despite Companies’ Increased Tech Investments, Consumer Impatience Grows

PR Newswire
Almost half of consumers are willing to spend more for an improved customer experience, according to Broadridge’s 6th Annual CX and Communications Survey Amid uncertain economic environment and companies’ increasing dependence on technology to provide customer service, consumer patience has dwindled with the rate of consumers who feel that companies need......
EPAM Continuum's 2024 Consumer Banking Report Highlights AI Success with a 96% Satisfaction Rate
Banking News

EPAM Continuum’s 2024 Consumer Banking Report Highlights AI Success with a 96% Satisfaction Rate

PR Newswire
Report underscores increasing consumer expectations for enhanced digital capabilities, with the emergence of fintech disruptors offering more personalized and convenient digital experiences EPAM Continuum, the integrated business, technology and experience consulting practice of EPAM Systems, , a leading digital transformation services and product engineering company, announced the release of its......
Record High $4.3 Billion Returned to U.S. Consumers Through Mobile Trade-In Programs in 2023
Finance Fintech News

Record High $4.3 Billion Returned to U.S. Consumers Through Mobile Trade-In Programs in 2023

Business Wire
Unprecedented $1.6 billion returned to U.S. consumers in Q4 2023 Assurant, a leading global business services company that supports, protects and connects major consumer purchases, today revealed that $4.3 billion was returned to U.S. consumers through mobile device trade-in programs in 2023. This represents a record industry-wide high as recorded......
HI-CHEW Launches Direct-to-Consumer E-Commerce Platform
E-commerce News

HI-CHEW Launches Direct-to-Consumer E-Commerce Platform

PR Newswire
Now brand fans can easily get their hands on a wider variety of HI-CHEW® products with just one click. HI-CHEW, the immensely fruity, intensely chewy candy, has launched a new direct-to-consumer e-commerce platform for candy fanatics to purchase their favorite HI-CHEW flavors all in one place. Now brand fans can......
IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain
Artificial Intelligence News

IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain

PR Newswire
Only 9% of respondents say they are satisfied with the in-store shopping experience; only 14% say the same for online shopping. Roughly 80% of consumers surveyed who haven’t used AI for shopping expressed an interest in using the technology for various aspects of their shopping journey. As the retail landscape......
Solutions by Text and Datos Insights Unveil New Research on Consumer Bill Payments
Finance Fintech News

Solutions by Text and Datos Insights Unveil New Research on Consumer Bill Payments

PR Newswire
Envisions a future of consumer-driven digital communications and transactions Solutions by Text (SBT) – the brand behind FinText (â„¢), an embedded messaging and payments platform for consumer finance businesses – today unveiled comprehensive industry research with Datos Insights, on how consumers pay their bills. “The State of Bill Pay – Digital Payment Trends......
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