Tag : in-person banking

8 out of 10 Consumers Prefer Full Digital Banking Experience, yet Some Are Left Short-Changed
Banking Finance Fintech News

8 out of 10 Consumers Prefer Full Digital Banking Experience, yet Some Are Left Short-Changed

Business Wire
by Business Wire0
Banks continue to see strong levels of customer acquisition via digital channels; 42% registered for an account via an app, 35% via website, Onfido survey shows. Users find digital identity verification both secure (81%) and convenient (88%), highlighting that security and convenience can and should go hand in hand. Integrating......
In 2023, Step Into the Future of Customer Engagement
Banking Big Data Guest Posts

In 2023, Step Into the Future of Customer Engagement

Sanat Rao
by Sanat Rao0
Many customers will stick to the changes in banking behavior induced by the pandemic, while some may revert to earlier preferences, such as in-person banking. But what is certain is that banks will need to deepen customer engagement to deliver greater value to customers, and also to ward off next-gen......
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