Search Results for: consumers

Scam Survey: UK Consumers Lack Confidence in Real-Time Payments Security
Digital Payments News Security

Scam Survey: UK Consumers Lack Confidence in Real-Time Payments Security

Business Wire
by Business Wire0
FICO’s latest research highlights the need for financial institutions to effectively communicate security measures for wider adoption of RTP An international survey on the uptake, trust, and future of real-time payments (RTP) from global analytics software leader FICO highlights the need for UK banks to focus on building confidence in......
Banking Apps Rank Higher Than Branches for UK Consumers
Banking Finance Fintech News

Banking Apps Rank Higher Than Branches for UK Consumers

Business Wire
by Business Wire0
New FICO research finds that consumer preferences are switching from branches to apps, requiring a shift in the customer experience According to new research1 by global analytics software leader FICO, the habits, behaviours and preferences of British consumers are changing when it comes to bank accounts. While branch closures continue to......
Visa Unveils its Scam Disruption Practice, Helping Protect Consumers and the Financial Ecosystem Globally
Finance Fintech News

Visa Unveils its Scam Disruption Practice, Helping Protect Consumers and the Financial Ecosystem Globally

Business Wire
by Business Wire0
The newly formalized group prevented more than $350 million in attempted fraud in 2024 using new technology and human-driven processes. Visa, a global leader in payment technology, today unveiled its scam disruption practice focused on identifying and stopping complex scams as they emerge. The new department, which sits under Visa......
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New FICO Survey: 69% of Canadian Consumers Want Banks to Protect Against Scams During Real-Time Payment Transactions

Business Wire
by Business Wire0
Survey showcases how banks can address consumer expectations with better fraud detection systems, real-time communications, and personalized customer experience Global analytics software leader FICO released a new survey on consumers’ increased use of real-time-payments (RTP) equating to a higher number of reported scams threats and an increase in fraud losses.......
Nearly Half of Consumers Feel Comfortable with Insurers Using AI to Monitor Severe Weather Risks, but Concerns About Premiums Remain High, Insurity Survey Finds
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Nearly Half of Consumers Feel Comfortable with Insurers Using AI to Monitor Severe Weather Risks, but Concerns About Premiums Remain High, Insurity Survey Finds

Business Wire
by Business Wire0
The Insurity 2025 AI in Insurance Report highlights consumer sentiment on AI adoption in the P&C insurance industry, uncovering crucial insights for insurers navigating the future of risk management Insurity, a leading provider of cloud-based solutions for insurance carriers, brokers, and MGAs, released its 2025 AI in Insurance Report, highlighting......
New FICO Survey: Consumers Will Switch Banks If Fraud Prevention Expectations Are Not Met
Finance Fintech News Risk Management

New FICO Survey: Consumers Will Switch Banks If Fraud Prevention Expectations Are Not Met

Business Wire
by Business Wire0
Global survey shows that real-time-payments (RTP) usage and scams are growing both in frequency and value of loss worldwide A new global FICO survey finds that more consumers reported that their family and friends have been victims of real-time payment scams in 2024 (56%) versus 2023 (51%). 50% of consumers......
Study Finds Most Consumers View Bank Marketing as Impersonal and Unengaging
Banking Fintech News

Study Finds Most Consumers View Bank Marketing as Impersonal and Unengaging

PR Newswire
by PR Newswire0
Motivation AI Company Persado Reveals 45% of Consumers Would Switch Banks For More Personalized Experiences A new study reveals banks are not meeting the personalization expectations of U.S. consumers, with 45% of consumers surveyed saying they would consider switching banks for one that delivers more personalized digital experiences. Conducted by Researchscape and commissioned......
New FIS Research Shows Consumers Leaning on Social Media for Financial Advice, Giving Banks an Opportunity to Avoid a Generational Trust Cliff
Finance Fintech News

New FIS Research Shows Consumers Leaning on Social Media for Financial Advice, Giving Banks an Opportunity to Avoid a Generational Trust Cliff

Business Wire
by Business Wire0
New survey reveals significant shift in relationship between younger generations and traditional financial institutions as trust in financial advice from social media grows. According to the survey, social media has become the primary source of financial advice for younger generations, which can promote unrealistic comparisons and financial insecurity. FIS, a......
Chubb's Digital Payments and Cyber Scams Survey Finds Growing Impact of Fraud on Consumers; Harms Trust in Payment Methods
Digital Payments Finance Fintech News Security

Chubb’s Digital Payments and Cyber Scams Survey Finds Growing Impact of Fraud on Consumers; Harms Trust in Payment Methods

PR Newswire
by PR Newswire0
Across the globe, 61% have changed their behavior or reduced use of digital payment platforms due to cyber scam concerns. 75% say transaction insurance would boost their trust, increasing adoption. Chubb, a world leader in insurance, today released the results of its new global survey, “The Impact of Cyber Scams......
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