Search Results for: customer experience.

GROUNDFLOOR Rolls out Short-Term Investment Opportunities, Providing Secured Investments During Market Volatility
Fintech News

Ceevo Selects Acuant Trusted Identity Platform for ID Verification and Customer Onboarding

Fintech News Desk
by Fintech News Desk0
Partnership Brings Omnichannel Support to Enable Speedy and Secure Payments, Even at a Distance Acuant, a leading global provider of identity verification solutions, announced a partnership with the Ceevo Group to streamline its customer onboarding process and offer immediate ID proofing. An omnichannel payment platform, Ceevo offers customers their payment......
Fibank Donates 1,000 COVID-19 Test Kits
Banking Fintech Investment Services News

Fibank Customers Will Have the Possibility to Reschedule Their Repayments for Reasons Related to COVID-19

Fintech News Desk
by Fintech News Desk0
With regard to measures taken by European and national institutions to encourage banks to continue their financing activities and provide the necessary support to households and businesses experiencing temporary difficulties, Fibank (First Investment Bank) will allow its customers to defer payments on loans if they themselves or their business are......
BankMobile Announces Partnerships with Billshark and Bartleby for its Vibe Student Customers
Banking News

BankMobile Announces Partnerships with Billshark and bartleby for its Vibe Student Customers

Fintech News Desk
by Fintech News Desk0
Collaborations Highlight Commitment to Students and Financial Empowerment BankMobile, a division of Customers Bank, and among America’s largest and fastest-growing digital banks, announced two new partnerships with Billshark and bartleby for its BankMobile Vibe platform. BankMobile Vibe is a student-centric checking account available at campuses that use BankMobile Disbursements. Its features include......
Centage Introduces New Services Offerings to Guide Customers Towards Intelligent Planning
Banking Business Fintech News

Centage Introduces New Services Offerings to Guide Customers Towards Intelligent Planning

Fintech News Desk
by Fintech News Desk0
Centage Corporation,the leading provider of cloud financial software that transforms how businesses budget, forecast, analyze and report, announced a set of new planning services to provide customers a guided turn-key experience. The new services pair a certified Planning Maestro consultant from Centage with customers through the entire implementation, setup, go-live......
BlueSnap Names Gregg Capone SVP of Customer Success
Banking Fintech News

BlueSnap Names Gregg Capone SVP of Customer Success

Fintech News Desk
by Fintech News Desk0
25-Year Technology Veteran to Focus on Growth Through Satisfaction, Retention, and Loyalty at BlueSnap BlueSnap, an All-in-One Payment Platform listed in the Inc. 5000, named Gregg Capone Senior Vice President of Customer Success. Capone joins BlueSnap with over 25 years of experience leading customer success and operations at B2B technology companies.......
MoneyGram Launches Innovative MoneyGram FastSend Service Enabling Customers to Send Money Directly to a Phone Number
Banking Fintech News

MoneyGram Launches Innovative MoneyGram FastSend Service Enabling Customers to Send Money Directly to a Phone Number

Fintech News Desk
by Fintech News Desk0
The Latest Customer Experience Innovation as Part of the Company’s Digital Transformation Significantly Simplifies the User Experience MoneyGram International, Inc., a global leader in cross-border P2P payments and money transfers, announced the launch of MoneyGram FastSend, a new service through which consumers can send money quickly and easily to their......
Liferay to Deliver Enterprise-Grade Digital Experiences to the IBM Cloud for Financial Services
InsurTech News

Liferay and IDC Release Report Analyzing Customer Experience Trends in the Insurance Industry

Fintech News Desk
by Fintech News Desk0
Research Highlights the Role of DXPs in Improving Customer Experience The insurance sector continues to be one of the largest investors in technology for optimizing business processes. In fact, IDC Research estimates that global IT spending in this segment will exhibit a Compound Annual Growth Rate (CAGR) of 5.1% through......
Three Ways AI Enables Personalized and Engaging Customer Experiences in Financial Services
Artificial Intelligence Guest Posts

Three Ways AI Enables Personalized and Engaging Customer Experiences in Financial Services

Dr. Marlene Wolfgruber
by Dr. Marlene Wolfgruber1
A lot of data would be useless without context. Many words in the human language have multiple meanings, making it hard to understand individual phrases without being aware of its context (where it was said, from whom, what prompted its delivery). Think about the term “bank” within the context of......
SafetyPay partners with Feedzai to Protect Customers From Fraud With AI
Business Fintech News

SafetyPay partners with Feedzai to Protect Customers From Fraud With AI

Fintech News Desk
by Fintech News Desk0
Company Offers an Additional Layer of Real-Time Protection Against Financial Crime SafetyPay, one of the leading digital alternative payment platforms providing solutions across Latam and Europe, reached an initial 5-year agreement with Feedzai, the market leader in managing financial crime with AI, to offer an extra layer of protection against fraud risk for......
N26 Strengthens Executive Leadership Team with New C-Level Hires
Mobile Banking News

N26 Hits 250,000 U.S. Customers in First Five Months

Fintech News Desk
by Fintech News Desk2
Globally, the Company Recently Reached 5 Million Customers to Coincide With Its Fifth Anniversary Following a Year of Record Growth N26 Inc., the US subsidiary of one of Europe’s fastest-growing mobile banks, N26 GmbH, announced it has reached 250,000 U.S. customers. Having only launched in the U.S. last August in......
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