Search Results for: customer experience

Tailored Digital Platforms Help Banks Enhance the Customer Experience throughout the Customer Journey
Digital Digital Wallet News

Tailored Digital Platforms Help Banks Enhance the Customer Experience Throughout the Customer Journey

Fintech News Desk
by Fintech News Desk0
Banks use technology partners to spread risks while raising customer service levels, finds Frost & Sullivan The hyper-digitalization of financial transactions has changed the way banks build their stacks across delivery teams and their methods of refinement. This new way of working empowers them to make decisions faster and in......
Carver Federal Savings Bank to Leverage Moody's Analytics CreditLens Solution to Elevate Customer Experience for its Business Clientele
Banking Business Fintech News

Carver Federal Savings Bank to Leverage Moody’s Analytics CreditLens Solution to Elevate Customer Experience for its Business Clientele

Fintech News Desk
by Fintech News Desk0
– The agreement with Moody’s Analytics is part of the ongoing commitment by its parent company, Moody’s Corporation, to support Minority Depository Institutions such as Carver and foster economic empowerment in diverse communities throughout the nation Carver Federal Savings Bank (“Carver”), a certified Minority Depository Institution (“MDI”), announced that it......
Kasisto Names Lindsay Soergel as its First Chief Customer Experience Officer
Banking Fintech News

Kasisto Names Lindsay Soergel as its First Chief Customer Experience Officer

Fintech News Desk
by Fintech News Desk0
As financial organizations of all sizes rapidly accelerate their adoption of digital assistants, the customer experience has become the centerpiece of the digital strategy across the banking industry Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, today announced that banking technology veteran Lindsay Soergel has joined the......
7 Ways Inclusive Website Design Benefits Customer Experience
Analytics Guest Posts Insights

7 Ways Inclusive Website Design Benefits Customer Experience

Martin McKay
by Martin McKay0
In such a diverse world, it’s essential for businesses to ensure their website is inclusive of all users. Making your website accessible is not only important from a human perspective but also helps you reach new audiences. There are millions of users with disabilities that rely on websites to complete......
Zelros Receives the 2021 European Technology Innovation Leadership Award from Frost & Sullivan for Helping Insurance Companies Enhance Customer Experience and Personalization with their AI Platform
InsurTech News

Zelros Receives the 2021 European Technology Innovation Leadership Award from Frost & Sullivan for Helping Insurance Companies Enhance Customer Experience and Personalization with their AI Platform

Fintech News Desk
by Fintech News Desk0
The platform delivers AI-driven insights that empower insurance distributors to stay competitive, drive more revenue while minimizing churn with a proactive, personalized omnichannel experience Based on its recent analysis of the European market for AI-based advanced insurance distribution platforms, Frost & Sullivan recognizes Zelros with the 2021 European Technology Innovation Leadership Award for its......
Banco ABC Brasil Modernizes Customer Experience with Informatica's Intelligent Data Management Cloud
Cloud Fintech News

Banco ABC Brasil Modernizes Customer Experience with Informatica’s Intelligent Data Management Cloud

Fintech News Desk
by Fintech News Desk0
Informatica’s Intelligent Data Management Cloud helps process credit applications 30% faster Informatica, an enterprise cloud data management leader, announced that Banco ABC Brasil has selected Informatica to modernize customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™, Banco ABC......
Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
by Andrei Papancea0
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution
Mobile Banking News

UnionBank Applauded by Frost & Sullivan for Elevating the Customer Experience with Its Mobile Banking Solution

Fintech News Desk
by Fintech News Desk0
UnionBank combines the power of 5G and artificial intelligence to anticipate customer preferences and behaviors Based on its recent analysis of the Philippines mobile banking experience market, Frost & Sullivan recognizes UnionBank of the Philippines with the 2021 Excellence in Customer Experience for advancing mobile banking technology in the Philippines. The bank has proved its ability to......
Gunnercooke Selects YayPay by Quadient to Automate Accounts Receivables and Enhance Customer Experience
Finance Fintech News

Gunnercooke Selects YayPay by Quadient to Automate Accounts Receivables and Enhance Customer Experience

Fintech News Desk
by Fintech News Desk0
YayPay by Quadient, a leading accounts receivable (AR) automation solution, announced today that UK commercial law firm gunnercooke has selected YayPay by Quadient to automate its financial processes and support its next phase of growth. As one of the UK’s fastest-growing challenger law firms, gunnercooke’s ambition is to challenge, improve and evolve......
MOVO Elevates Customer Experience Through Strategic Partnership with ENACOMM
Digital Payments Fintech Mobile Banking News

MOVO Elevates Customer Experience Through Strategic Partnership with ENACOMM

Fintech News Desk
by Fintech News Desk0
ENACOMM to provide MOVO intelligent IVR with advanced analytics and customization tools  MovoCash, Inc., a creator of ON-DEMAND Mobile Banking with End-to-End CONTACTLESS payments, all in one app, has chosen FinTech enablement company ENACOMM to deploy a modern customer self-service solution, including next-generation Interactive Voice Response (IVR). Through the strategic partnership, MOVO will......
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