Search Results for: customer journey

Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions
Fintech News

Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions

PR Newswire
by PR Newswire0
Leading outcomes-focused organizations partner to drive value in digital CX strategies Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven, high-value solutions to their clientele. With a shared philosophy focused on human-centric customer experience (CX), this collaboration helps organizations derive more value from their......
JPMorgan-Chase-Increases-Housing-Affordability-Commitments-With-Additional-$20-Million-in-Philanthropy-and-Expanded-Customer-Offerings
Finance Fintech News

JPMorgan Chase Increases Housing Affordability Commitments With Additional $20 Million in Philanthropy and Expanded Customer Offerings

Business Wire
by Business Wire0
Philanthropic funding will drive innovative programs increasing access to homeownership Chase Home Lending is also announcing expanded eligibility for affordable mortgage lending products JPMorgan Chase is increasing its housing affordability commitments across the U.S. with expanded philanthropic capital and consumer lending products. At an event today in Washington, DC, the......
Legrand India Elevates its Digital Transformation Journey with the Nividous Intelligent Automation Platform
Artificial Intelligence News

Legrand India Elevates its Digital Transformation Journey with the Nividous Intelligent Automation Platform

PR Newswire
by PR Newswire0
This strategic partnership has further enabled Legrand India to adopt a holistic approach to its automation goals, enhancing operational efficiency and driving innovation across the organization. Nividous‘ customer, Legrand India, a global leader in electrical and digital building infrastructure, has taken a step forward in its digital transformation journey by......
Retail-Bank-Customer-Satisfaction-Holds-Steady-but-Trust-Declines,-J.D.-Power-Finds
Banking Fintech News

Retail Bank Customer Satisfaction Holds Steady but Trust Declines, J.D. Power Finds

Business Wire
by Business Wire0
This year, 13% of bank customers say they are likely to switch institutions in the next 12 months. U.S. retail bank customers are losing faith in their bank, and customer attrition is a concern. According to the J.D. Power 2024 U.S. Retail Banking Satisfaction StudySM, released today, consumer trust in......
J.P.-Morgan-Wealth-Plan-Helps-Chase-Customers-Create-1-Million-Plans
Finance Fintech News

J.P. Morgan Wealth Plan Helps Chase Customers Create 1 Million Plans

Fintech News Desk
by Fintech News Desk0
With Wealth Plan, users can set and track short-term goals, like a vacation, and long-term goals, such as buying a home or retirement, in real-time and get personalized step-by-step guidance and insights. J.P. Morgan Wealth Management’s Wealth Plan has helped customers create more than 1 million personalized plans. The tool......
FourKites-Leverages-Clari’s-AI-powered-Revenue-Platform-to-Drive-Financial-Excellence-and-Improve-Customer-Success
Artificial Intelligence Finance Fintech News

FourKites Leverages Clari’s AI-powered Revenue Platform to Drive Financial Excellence and Improve Customer Success

Business Wire
by Business Wire0
Clari plays an important role in FourKites’ continued growth by helping the company maximize retention and achieve predictable revenue via an accurate renewals forecasting model. Clari today announced that leading real-time supply chain visibility provider FourKites, which has been running its enterprise-wide revenue processes with Clari’s industry-leading revenue platform for......
Clearcover Launches Generative AI Insurance Tool to Expedite Claims Processing and Improve Customer Experience
InsurTech News

Clearcover Launches Generative AI Insurance Tool to Expedite Claims Processing and Improve Customer Experience

PR Newswire
by PR Newswire0
The leading insurtech is rolling out a series of AI solutions, including Digital Statement Collection at FNOL. Clearcover, a next-generation car insurance company, announces the launch of its revolutionary generative AI solution that further digitizes statement collection, significantly streamlining the insurance claims process and customer experience. The AI-driven solution utilizes......
Fifth Third Bank Moving to ICE’s End-to-End Mortgage Ecosystem to Improve Customer Experience
Banking Fintech News

Fifth Third Bank Moving to ICE’s End-to-End Mortgage Ecosystem to Improve Customer Experience

Business Wire
by Business Wire0
Fifth Third will also incorporate multiple ICE data and analytics solutions to help mitigate risk, identify opportunities, and gain crucial insights to support data-driven decision making. Intercontinental Exchange, Inc., a leading global provider of technology and data, today announced that Fifth Third Bank will move its origination and servicing operations......
Neobanks and Other Fintechs Join Green Dot Network to Enable Cash Transactions for Customers
Banking Finance Fintech

Neobanks and Other Fintechs Join Green Dot Network to Enable Cash Transactions for Customers

Business Wire
by Business Wire0
REPAY, FACEBANK and Pana are now able to offer accessible and affordable cash transactions and services to customers via Green Dot’s vast network of thousands of retail locations nationwide. Green Dot Corporation, a leading digital bank and fintech providing seamless banking and payments services to consumers and businesses, announced the......
Avangrid’s Customer Experience and Digital Center of Excellence Leading the Way
Fintech News

Avangrid’s Customer Experience and Digital Center of Excellence Leading the Way

Business Wire
by Business Wire0
This recognition is part of SECC’s 2024 Best Practice Awards, which highlight innovative ways that electricity providers are improving customer experience and engagement and recognize best practices within the industry. Avangrid, Inc., a leading sustainable energy company and member of the Iberdrola Group, announced today that is has earned the......
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