New American Funding Partners with Kastle to Scale Customer Service Across Mortgage Originations and Servicing
New American Funding, one of the nation’s leading independent mortgage lenders, is partnering with Kastle as part of their enterprise AI strategy. Kastle’s Voice AI technology will handle end-to-end customer interactions, reduce hold times, ensure compliance, and provide a fast 24/7 self-service channel. The AI agents enable New American Funding to take......