Tag : Consumers

Renasant Bank Deepens NCR Atleos Collaboration to Strengthen Self-Service Banking and Support Growth
Banking Fintech News

Renasant Bank Deepens NCR Atleos Collaboration to Strengthen Self-Service Banking and Support Growth

Business Wire
by Business Wire0
NCR Atleos Corporation, a leader in expanding self-service financial access for financial institutions, retailers and consumers, announced that $17.5 billion-asset Renasant Bank has expanded its relationship with Atleos. By deploying Atleos’ Activate Enterprise, the bank enhanced its ITM and ATM program with modern software to better serve customers and support ongoing growth.......
Banking Digital Payments Featured Finance Fintech Payment gateways Security

Integrating Mobile Payment Solutions with EMV and Contactless Technologies

Fintech Staff Writer
by Fintech Staff Writer0
The rapid advancement of payment technologies has revolutionized the way consumers and businesses interact financially. Among these innovations, mobile payment solutions have become a cornerstone of modern transactions. When integrated with EMV (Europay, Mastercard, Visa) and contactless technologies, these solutions offer enhanced security, speed, and convenience, transforming the payment landscape......
New-FICO-Survey-69%-of-Canadian-Consumers-Want-Banks-to-Protect-Against-Scams-During-Real-Time-Payment-Transactions
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New FICO Survey: 69% of Canadian Consumers Want Banks to Protect Against Scams During Real-Time Payment Transactions

Business Wire
by Business Wire0
Survey showcases how banks can address consumer expectations with better fraud detection systems, real-time communications, and personalized customer experience Global analytics software leader FICO released a new survey on consumers’ increased use of real-time-payments (RTP) equating to a higher number of reported scams threats and an increase in fraud losses.......
New FICO Survey: Consumers Will Switch Banks If Fraud Prevention Expectations Are Not Met
Finance Fintech News Risk Management

New FICO Survey: Consumers Will Switch Banks If Fraud Prevention Expectations Are Not Met

Business Wire
by Business Wire0
Global survey shows that real-time-payments (RTP) usage and scams are growing both in frequency and value of loss worldwide A new global FICO survey finds that more consumers reported that their family and friends have been victims of real-time payment scams in 2024 (56%) versus 2023 (51%). 50% of consumers......
i2c Inc. and PYMNTS Survey Reveals Consumer Expectations for How Banks Respond to Credit Card Fraud
Finance Fintech News Security

i2c Inc. and PYMNTS Survey Reveals Consumer Expectations for How Banks Respond to Credit Card Fraud

Business Wire
by Business Wire0
Nearly one-third of consumers experienced fraud in the last year, demanding proactive measures from banks i2c Inc., a global provider of highly configurable banking and payment solutions, has released a new survey highlighting critical insights into consumers’ experiences and expectations regarding credit card fraud. The survey, conducted in collaboration with......
Chubb's Digital Payments and Cyber Scams Survey Finds Growing Impact of Fraud on Consumers; Harms Trust in Payment Methods
Digital Payments Finance Fintech News Security

Chubb’s Digital Payments and Cyber Scams Survey Finds Growing Impact of Fraud on Consumers; Harms Trust in Payment Methods

PR Newswire
by PR Newswire0
Across the globe, 61% have changed their behavior or reduced use of digital payment platforms due to cyber scam concerns. 75% say transaction insurance would boost their trust, increasing adoption. Chubb, a world leader in insurance, today released the results of its new global survey, “The Impact of Cyber Scams......
Banking Digital Payments Featured Finance Fintech Security

Transforming Digital Money Movement: Fintech and The Future of Financial Institutions

Prajakta Ayade
by Prajakta Ayade0
Financial institutions are undergoing significant changes, driven by technological advancements, shifting consumer preferences, and the need for more efficient and secure transaction methods. This evolution is not just a trend but a fundamental shift that promises to redefine the future of financial services. Recently Alacriti and Lumin Digital formed a......
MX Survey Says Bad Mobile Banking Experience Could Make Consumers Look Elsewhere
Banking Finance Fintech News

MX Survey Says Bad Mobile Banking Experience Could Make Consumers Look Elsewhere

GlobeNewswire
by GlobeNewswire0
New survey shows majority of consumers (57%) unlikely to have an account with financial providers that offer a bad mobile experience MX Technologies, Inc., a leader in actionable intelligence for consumers and the financial providers that serve them, shares its latest survey findings, which reveal mobile banking can make or......
Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters
Artificial Intelligence Finance Fintech News

Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters

Business Wire
by Business Wire0
Findings reveal a generational divide, with millennials leading the charge in interactions with artificial intelligence chatbots; older generations prefer a human touch  Generations differ in artificial intelligence (AI) chatbot usage and comfort levels. While more than half (61%) of respondents interact with a financial services chatbot monthly, this number varies......
Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance
Finance Fintech News

Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance

PR Newswire
by PR Newswire0
New Module Leverages Company’s Leading Conversational AI Capabilities to Expedite Complaint Resolution Complaint management is a crucial aspect of customer service and risk management in the financial services sector. These firms—including traditional banks, fintechs and insurance companies—must adhere to various regulations and standards that require them to handle complaints in......
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