Tag : customer engagement

Three Ways AI Enables Personalized and Engaging Customer Experiences in Financial Services
Artificial Intelligence Guest Posts

Three Ways AI Enables Personalized and Engaging Customer Experiences in Financial Services

Dr. Marlene Wolfgruber
by Dr. Marlene Wolfgruber1
A lot of data would be useless without context. Many words in the human language have multiple meanings, making it hard to understand individual phrases without being aware of its context (where it was said, from whom, what prompted its delivery). Think about the term “bank” within the context of......
Ignite Sales Named a “2020 Best Places to Work in Financial Technology”
Fintech News

Ignite Sales Named a “2020 Best Places to Work in Financial Technology”

Fintech News Desk
by Fintech News Desk0
Ignite Recognized as a Top Employer in the Financial Technology Industry Ignite Sales, Inc., the financial industry leader in customer engagement technology, has been named one of the 2020 Best Places to Work in Financial Technology. The awards program was created in 2017 and is a project of Arizent (formerly SourceMedia) and Best......
Constellation partners with Coconut Software to provide a powerful, integrated platform
Banking Business News

Coconut Software Partners With Google to Help Financial Institutions Drive Increased Branch Traffic Through Search

Fintech News Desk
by Fintech News Desk0
Coconut Software, the leading technology solutions provider for elevating customer engagement with banks and credit unions, is excited to announce a partnership with Google that will allow financial customers in the US to book appointments directly through Google. Read More: MUFG Union Bank Launches Real-Time Payments for Clients on the......
Sentry Bank Selects CSI’s Core Services to Drive Customer Engagement, Support P2P Transactions and Enhance Digital Capabilities
Banking News

Sentry Bank Selects CSI’s Core Services to Drive Customer Engagement, Support P2P Transactions and Enhance Digital Capabilities

Fintech News Desk
by Fintech News Desk0
St. Joseph, Minn.-based Sentry Bank ($223 million in assets) selected Computer Services, Inc., a leading provider of financial technology solutions, as its new core processing partner and provider of digital banking solutions for customers. The full-service community bank implemented CSI’s NuPoint core processing solution along with a suite of digital banking tools,......
Total Expert Reports a 9.6% Lift in Lead-to-Applications for Financial Services Customers Using New "Focused View" Feature
Banking Fintech Investment Services News

Total Expert Reports a 9.6% Lift in Lead-to-Applications for Financial Services Customers Using New “Focused View” Feature

Fintech News Desk
by Fintech News Desk0
Initial Market Testing Shows That the Latest Update Has Increased Lead-To-Application Conversions by More Than Double the Initial Benchmark Total Expert, the leading marketing and customer engagement technology platform for banks, lenders, and financial services, announced a dramatic improvement in lead-to-application conversion rates for early adopters of a new feature......
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