Tag : Customer Experience

Paysafe Study Finds That Over Half of Online Merchants Report Checkout Issues During Peak Shopping Times
Business Digital Payments News

Paysafe Study Finds That Over Half of Online Merchants Report Checkout Issues During Peak Shopping Times

Fintech News Desk
by Fintech News Desk0
The findings indicate that online businesses are losing millions due to surge-related issues at the checkout The majority of online SMBs (small to medium size businesses) rely on seasonal business to keep them afloat, but around half (52%) say they have experienced checkout issues during these vital surge shopping periods, up from 43%......
Newrez and Shelter Mortgage Announce New Joint Venture Lender Carnegie Mortgage Partners
Lending Mortgage News

Newrez and Shelter Mortgage Announce New Joint Venture Lender Carnegie Mortgage Partners

Fintech News Desk
by Fintech News Desk0
Newrez LLC, a national mortgage lending and servicing organization, announced the formation of its newest joint venture mortgage company, Carnegie Mortgage Partners, LLC, in partnership with Keller Williams Bergen County Partners. “The alliance with Newrez, one of the country’s top mortgage lenders and loan servicers, will empower Carnegie Mortgage Partners......
Artificial Intelligence News Technology

BLOCKBOARD Bolsters Leadership Team With Industry Veterans To Support Continued Growth

Fintech News Desk
by Fintech News Desk0
BLOCKBOARD, a leading adtech company built with enhanced features to maximize the benefits of the programmatic 2.0 era of advertising, today announced it has appointed James Shears as the Senior Vice President and General Manager of the BLOCKBOARD Platform. In this newly created role, James will lead the go-to-market strategy for BLOCKBOARD’s......
New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer Experience
Banking Cloud News

New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer Experience

Fintech News Desk
by Fintech News Desk0
Analyzes how financial institutions are working to close customer expectation gap and how experience leaders are outpacing their competitors Genesys, a global cloud leader in experience orchestration, announces the release of “The Challenge of Customer-Centric Banking,” a research report conducted by FT Longitude and supported by Genesys. According to the report,......
Only 11% of US Banks are Currently Well-Positioned to Pursue Growth, According to The ROIG Group
Fintech News

Only 11 Percent of US Banks are Currently Well-Positioned to Pursue Growth, According to The ROIG Group

Fintech News Desk
by Fintech News Desk0
Research shows that an understanding of company designation is integral to uncover the options for sustainable growth A small number of U.S. banks (11%) are currently well-positioned to adopt growth activities, according to a comprehensive business designation study from The ROIG Group, a specialized consultancy with a relentless focus on executable, customer-centered......
Adyen Announces Payments Partnership With Instacart
Finance News

Adyen Announces Payments Partnership With Instacart

Fintech News Desk
by Fintech News Desk0
Adyen, the global financial technology platform of choice for leading businesses, announced that Instacart, the leading grocery technology company in North America, has selected the company as an additional payments processing partner. As part of the new partnership, Instacart will leverage Adyen functionality, including PINless debit enablement of transactions, to......
JCB and East West Banking Corporation Announce the Launch of EastWest JCB Credit Card
Banking News

JCB and East West Banking Corporation Announce the Launch of EastWest JCB Credit Card

Fintech News Desk
by Fintech News Desk0
JCB International Co., Ltd., the international operations subsidiary of JCB Co., Ltd., Japan’s only international payment brand, and East West Banking Corporation announce the launch of EastWest JCB Credit Card, a first for JCB in the Philippines in 25 years. EastWest JCB Gold Credit Card and EastWest JCB Platinum Credit......
Alida Enters Funding Agreement Led By National Bank of Canada for USD $60 Million
Banking Fintech Funding News Technology

Alida Enters Funding Agreement Led By National Bank of Canada for USD $60 Million

Fintech News Desk
by Fintech News Desk0
Investment to fuel global expansion plans as Alida accelerates growth in Customer Experience Alida, a leader in experience management, announced it has secured a USD $60 million syndicated credit facility from lead lender National Bank of Canada through its Technology and Innovation Banking Group. Co-lenders include BMO, Comerica, and Silicon......
Chqbook Partners With NSDL Payments Bank to Launch a Zero-Balance Digital Current Account For Small Business Owners
Banking News

Chqbook Partners With NSDL Payments Bank to Launch a Zero-Balance Digital Current Account For Small Business Owners

Fintech News Desk
by Fintech News Desk0
The digital current account offers small businesses the benefit of instant onboarding and zero maintenance charges. It also comes with a zero fees Rupay debit card Chqbook, India’s first neobank for small business owners, has launched a first of its kind digital current account. Small business owners like kiranas, chemists and others......
Q2 and CloudKaptan Help Prompt Financial Solutions Drive Growth by Transforming the Lending Experience
Banking Lending News

Q2 and CloudKaptan Help Prompt Financial Solutions Drive Growth by Transforming the Lending Experience

Fintech News Desk
by Fintech News Desk0
Ontario-based digital home lender Prompt Financial Solutions attracts more than 6,000 mortgage brokers and increases loan volume by 20 times and loan size by 10 times Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, has announced Ontario-based digital home lender Prompt Financial Solutions has partnered......
1