Tag : Customer Experience

Forrester Despite Indian Banks Continued Focus On Digital, Quality Of Customer Experience Remains Stagnant
Banking News

Forrester Despite Indian Banks Continued Focus On Digital, Quality Of Customer Experience Remains Stagnant

Fintech News Desk
by Fintech News Desk0
In contrast, the majority of India’s credit card issuers improved their CX in 2022 Forrester due to COVID-19, more customers in India are relying on online channels for their banking needs. As India’s banks slow the rate of new branch openings, digital channels will continue to become even more important. The India Banking Customer Experience Index Rankings,......
Socotra App MarketPlace Gains Momentum with Twelve InsurTech Partners
InsurTech News

Socotra App MarketPlace Gains Momentum with Twelve InsurTech Partners

Fintech News Desk
by Fintech News Desk0
Socotra is building the first cloud-native software app marketplace for insurers, reducing time-to-market from months to minutes Socotra, the modern core platform provider for innovative insurers, announced that twelve leading insurance technology providers have joined Socotra App MarketPlace to publish modern software apps connected to Socotra policy core, making the......
Digital River’s Global Seller Services Powers Microsoft Design Lab’s Global Re-Launch
Commerce News

Digital River’s Global Seller Services Powers Microsoft Design Lab’s Global Re-Launch

Fintech News Desk
by Fintech News Desk0
Leveraging Digital River’s capabilities in entering international markets, Microsoft’s custom Xbox Controller portal is now available to gaming enthusiasts in twenty-seven countries Digital River, an experienced global commerce enabler for established and fast-growing brands, announced its role in enabling Xbox Design Lab’s global re-launch. By deploying Digital River’s Global Seller......
Infinicept Launches Infiniport, Enabling “Bring Your Own Processor” for Embedded Payments
Digital Payments News

Infinicept Launches Infiniport, Enabling “Bring Your Own Processor” for Embedded Payments

Fintech News Desk
by Fintech News Desk0
Universal PayOps Software Powers the Shift to ‘Get Payments Going Your Way’ Infinicept, a leading provider of embedded payments software, announced the launch of Infiniport, a single, open payment operations capability enabling clients to interface with any processor or alternative payment rail they choose. With Infiniport, payment facilitators, payments companies,......
Monument Bank and Persistent Partner in the Creation of New Digital Banking Infrastructure
Banking News

Monument Bank and Persistent Partner in the Creation of New Digital Banking Infrastructure

Fintech News Desk
by Fintech News Desk0
Monument Bank leverages technology to enhance its customer experience Monument Bank, UK’s first neo bank focused on the needs of the ~4.8 million ‘mass affluent’, has partnered with Persistent Systems (BSE: PERSISTENT) and (NSE: PERSISTENT), a Global Digital Engineering provider to build a bespoke, cloud-native digital banking platform for lending......
First Tech Federal Credit Union Selects Zebra Technologies to Digitize Banking Processes
Banking News

First Tech Federal Credit Union Selects Zebra Technologies to Digitize Banking Processes

Fintech News Desk
by Fintech News Desk0
Reflexis for Banking solution will automate audit processes and task management, improve communications and elevate the customer experience Zebra Technologies, an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced First Tech Federal Credit Union (First Tech) has selected Reflexis for Banking to......
Oracle Automates the Tasks Sellers Despise with Next Generation CRM
B2B News

Oracle Automates the Tasks Sellers Despise with Next Generation CRM

Fintech News Desk
by Fintech News Desk0
Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster Oracle announced the next generation of Oracle Fusion Sales, a sales automation application that identifies high-quality sales opportunities and guides sellers to close deals faster. Part of Oracle Fusion Cloud Customer Experience (CX) and powered by......
Fintechs Must Embrace a Good Customer Experience to Compete
Analytics B2B B2C Guest Posts Insights

Fintechs Must Embrace a Good Customer Experience (CX) to Compete

Daniel Siekmann
by Daniel Siekmann0
Whether due to pandemic-related factors or consumers’ ongoing desire for more convenient banking options, the fintech sector is booming. In the first quarter of 2022 alone, venture capital investments in fintech startups topped $29 billion, and the median pre-money valuation for late-stage fintech companies hit $257.5 million. That’s 44.5 percent......
KOHO and Mastercard Collaborate to Offer New Product to Canadians
Finance News

KOHO and Mastercard Collaborate to Offer New Product to Canadians

Fintech News Desk
by Fintech News Desk0
KOHO Financial Inc. announced that it has partnered with Mastercard to offer improved services and an all-around better customer experience to its clients. With one simple mission: to find better financial solutions for all Canadians, this new partnership will help KOHO get one step further to reaching that goal. The......
Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees
Finance News

Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees

Fintech News Desk
by Fintech News Desk0
Leading consumer finance company leverages the world’s first Frontline Success Platform to help managers better coach and reward loan consultants across locations, enhancing NPS scores considerably AskNicely, a leader in customer experience software for service businesses, announced that Lendmark Financial Services, a leading provider of household credit and consumer loan......
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