Tag : Customer Experience

Oracle Automates the Tasks Sellers Despise with Next Generation CRM
B2B News

Oracle Automates the Tasks Sellers Despise with Next Generation CRM

Fintech News Desk
by Fintech News Desk0
Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster Oracle announced the next generation of Oracle Fusion Sales, a sales automation application that identifies high-quality sales opportunities and guides sellers to close deals faster. Part of Oracle Fusion Cloud Customer Experience (CX) and powered by......
Fintechs Must Embrace a Good Customer Experience to Compete
Analytics B2B B2C Guest Posts Insights

Fintechs Must Embrace a Good Customer Experience (CX) to Compete

Daniel Siekmann
by Daniel Siekmann0
Whether due to pandemic-related factors or consumers’ ongoing desire for more convenient banking options, the fintech sector is booming. In the first quarter of 2022 alone, venture capital investments in fintech startups topped $29 billion, and the median pre-money valuation for late-stage fintech companies hit $257.5 million. That’s 44.5 percent......
KOHO and Mastercard Collaborate to Offer New Product to Canadians
Finance News

KOHO and Mastercard Collaborate to Offer New Product to Canadians

Fintech News Desk
by Fintech News Desk0
KOHO Financial Inc. announced that it has partnered with Mastercard to offer improved services and an all-around better customer experience to its clients. With one simple mission: to find better financial solutions for all Canadians, this new partnership will help KOHO get one step further to reaching that goal. The......
Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees
Finance News

Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees

Fintech News Desk
by Fintech News Desk0
Leading consumer finance company leverages the world’s first Frontline Success Platform to help managers better coach and reward loan consultants across locations, enhancing NPS scores considerably AskNicely, a leader in customer experience software for service businesses, announced that Lendmark Financial Services, a leading provider of household credit and consumer loan......
Prove Identity, Inc. Helps Synchrony Complete 25 Million Digital Credit Card Applications
Cryptocurrency News

Prove Identity, Inc. Helps Synchrony Complete 25 Million Digital Credit Card Applications

Fintech News Desk
by Fintech News Desk0
Prove’s industry-leading identity verification and cryptographic authentication solutions help reduce friction and fraud while improving the customer experience Prove Identity, Inc. (“Prove”), the leader in digital identity, announced it has facilitated 25 million “radically simple” customer credit card applications with Synchrony (NYSE: SYF), a premier consumer financial services company. Synchrony......
TruckPro, LLC Introduces Its All-New E-commerce Platform
E-commerce News

TruckPro, LLC Introduces Its All-New E-commerce Platform

Fintech News Desk
by Fintech News Desk0
Customers can shop nationwide inventory of heavy-duty truck and trailer parts online TruckPro, LLC (“TruckPro”), one of the nation’s largest independent distributors of heavy-duty truck and trailer parts headquartered in Memphis, Tennessee, has launched its new e-commerce site. TruckPro’s customers now have access to a host of new capabilities on......
The Financial Brand and Boost.ai Detail Unleashing Digital Brilliance in Banking
Banking News

The Financial Brand and Boost.ai Detail Unleashing Digital Brilliance in Banking

Fintech News Desk
by Fintech News Desk0
Financial Experts Share View into the Future of Banking Customer Experience Boost.ai, a leading provider of conversational artificial intelligence (CAI) at scale, hosted a webinar in partnership with the Financial Brand exploring tactics to drive customer satisfaction in an age of intense competition and digitization across the banking industry. Today’s......
Qorus and Accenture 2022 Banking Innovation Awards Now Open for Applications
Banking News

Qorus and Accenture 2022 Banking Innovation Awards Now Open for Applications

Fintech News Desk
by Fintech News Desk0
Banks and fintechs have until Sept. 30 to apply; categories include analytics and AI, future workforce, and reimagining the customer experience Qorus, the organization formerly known as Efma, and Accenture launched the ninth edition of the Qorus-Accenture Banking Innovation Awards. The global competition rewards the best new innovative ideas and......
CSS Corp Appoints ex-Cognizant Leader Ramaseshan K as Chief Financial Officer to Support Continued Growth
Finance News

CSS Corp Appoints ex-Cognizant Leader Ramaseshan K as Chief Financial Officer to Support Continued Growth

Fintech News Desk
by Fintech News Desk0
CSS Corp, a global customer experience (CX) and technology services provider, today announced the appointment of Ramaseshan K as Chief Financial Officer (CFO). Ramaseshan will lead the company’s financial and administrative areas with a team of experts responsible for finance, accounting, business intelligence, cash flow management, legal, M&A, and development of future investment strategies.......
Buy Now, Pay Later Solutions to Unlock Growth Potential for B2B Companies
B2B News

Buy Now, Pay Later Solutions to Unlock Growth Potential for B2B Companies

Fintech News Desk
by Fintech News Desk0
Global buy now, pay later market to reach a five-fold growth of $656.34 billion by 2026 with omnichannel technology and data collection, says Frost & Sullivan Zero-interest fees and flexible repayment plans are vital in boosting the global buy now, pay later (BNPL) market, according to Frost & Sullivan’s latest report. Emerging......
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