Tag : Customer Experience

Financial and Insurance Organizations Transform CX with UserTesting
Finance InsurTech News

Financial and Insurance Organizations Transform CX with UserTesting

Fintech News Desk
by Fintech News Desk0
Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting, a leader in video-based human insight, announced that a growing number of financial institutions are turning to the UserTesting Human Insight Platform to build digital-first customer experiences. UserTesting now works with organizations in the financial services industry......
Quontic Bank Strengthens Its Digital Operations Team with Banking Veteran Adriana Ramon
Banking Digital News

Quontic Bank Strengthens Its Digital Operations Team with Banking Veteran Adriana Ramon

Fintech News Desk
by Fintech News Desk0
The experienced executive will help drive the bank’s digital operations and scale Quontic’s growing suite of digital products and services Quontic Bank announced that Adriana Ramon will join the adaptive digital bank as Senior Vice President, Digital Bank Operations to provide strategic leadership and oversight to the bank operations team. “Adriana......
Cogni, the First Lifestyle-Focused Digital Bank, Launches With $23 Million Series A From Top Investors
Banking News

Cogni, the First Lifestyle-Focused Digital Bank, Launches With $23 Million Series A From Top Investors

Fintech News Desk
by Fintech News Desk0
With a series of innovative products lined up, Cogni is creating the first Web2 to Web3 mobile banking platform of its kind Cogni, a digital banking platform aimed at enhancing consumer lifestyles, announces its $23 million Series A funding round, bringing a new wave of digital banking innovations to consumers......
ActionIQ Releases Industry First B2B Customer Experience Scorecard
B2B News

ActionIQ Releases Industry First B2B Customer Experience Scorecard

Fintech News Desk
by Fintech News Desk0
ActionIQ, the leading Enterprise Customer Data Platform (CDP), made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer Experience performance against their industry peers and customer preferences. The industry-first scorecard is based......
BUSINESSNEXT Launches Smart Relationship Manager for Financial Institutions
Banking News

BUSINESSNEXT Launches Smart Relationship Manager for Financial Institutions

Fintech News Desk
by Fintech News Desk0
AI-driven, hyper-personalized Smart RM delivers 3X growth in revenue BUSINESSNEXT, the world’s leading responsive composable banking platform, enriched its product portfolio further by launching Smart Relationship Manager (RM) for banking and financial services. The new age Smart RM is the conjunction of hi-tech artificial intelligence (AI) and digital banking. It......
Alpha Fintech by PPRO Announces Launch of Fi911’s Intelligent SAAS Dispute Processing for Financial Institutions
Fintech News

Alpha Fintech by PPRO Announces Launch of Fi911’s Intelligent SAAS Dispute Processing for Financial Institutions

Fintech News Desk
by Fintech News Desk0
Fi911, the leading dispute specialists and sister brand of Chargebacks911, and Alpha Fintech, a fintech pioneer aiming to evolve and simplify payments, announce their partnership. APAC regional acquirers and PSPs will be able to leverage the unrivaled Fi911 SaaS dispute management platform (“DisputeLab”), delivering turnkey intelligent automation and end-to-end processing. Global-branded cards......
Corporate Insight to Track the Growing Traditional and Fintech Business Banking Platforms with Launch of Small Business Banking Research Services
Banking News

Corporate Insight to Track the Growing Traditional and Fintech Business Banking Platforms with Launch of Small Business Banking Research Services

Fintech News Desk
by Fintech News Desk0
New benchmarking and competitive intelligence services will track banking platforms that cater to small business owners, with focus on cash management, merchant services Corporate Insight, the leading provider of competitive intelligence and customer experience research to the financial services industry, announced the launch of its Small Business Banking Research Services.......
One Launches Network Token Optimization for Insurers to Help Increase Policyholder Renewals
E-commerce News

One Inc Launches Network Token Optimization for Insurers to Help Increase Policyholder Renewals

Fintech News Desk
by Fintech News Desk0
The introduction of network tokenization capabilities, enabled by Token ID, not only results in higher authorization rates and greater sales, but also a superior customer experience that helps drive policyholder retention and satisfaction One Inc, the leading digital payments network for the insurance industry, has partnered with Visa, the world leader......
FinancialForce Spring 2022 Release Empowers Organizations to Run a Connected Business Globally
Business Finance News

FinancialForce Spring 2022 Release Empowers Organizations to Run a Connected Business Globally

Fintech News Desk
by Fintech News Desk0
Spring Release updates include more localizations, powerful intelligence, and the ability to unlock full business visibility FinancialForce, the leading provider of customer-centric business applications across finance, services, and customer success teams, announced general availability of its Spring 2022 Release. New capabilities include ERP Cloud enhancements that make it easier than......
Bradesco Uses FICO Platform to Deliver Real-Time Credit Solutions and Increase Digital Transactions More Than 60%
Fintech News

Bradesco Uses FICO Platform to Deliver Real-Time Credit Solutions and Increase Digital Transactions More Than 60%

Fintech News Desk
by Fintech News Desk0
One of Brazil’s largest private banks wins FICO Decisions Award for customer onboarding & management Bradesco, one of the largest private banks in Brazil, has used FICO Platform to create a digital, real-time, and complete credit solution that has revolutionized the customer journey with instant decisions and optimized pricing. Known......
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