Tag : customer interaction

FlexPay Announces the Launch of Engaged Recovery
Digital Payments News

FlexPay Announces the Launch of Engaged Recovery, Further Extending Its Leadership Position

Fintech News Desk
FlexPay, the global FinTech leader in recovering failed credit card payments, announced the launch of Engaged Recovery, a powerful new solution enabling subscription businesses to intelligently and empathetically collaborate with their customers to resolve failed payments that require customer interaction, without harming retention. FlexPay is the first and only integrated......
Observe.AI Raises $125 Million Series C to Usher in AI-Empowered Era for Contact Centers
Artificial Intelligence Banking News

Observe.AI Raises $125 Million Series C to Usher in AI-Empowered Era for Contact Centers

Fintech News Desk
Largest-ever Series C funding for Contact Center AI helps Observe.AI cement its leadership position and propel continued industry-leading growth Observe.AI, an Intelligent Workforce Platform that transforms contact centers through AI, announced it has raised $125M in Series C funding led by SoftBank Vision Fund 2 with participation from Zoom Video Communications,......
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