Tag : Customer Experience

Koinbasket Raises $2 Million in Pre-seed Round Led by Global Marque Investors
Cryptocurrency News

Koinbasket Raises $2 Million in Pre-seed Round Led by Global Marque Investors

Fintech News Desk
by Fintech News Desk0
Funding to be used for expansion, tech investment, hiring top talent KoinBasket, a thematic crypto investment start-up, has announced that it has raised $2 million in a pre-seed funding round led by global crypto veterans including Sandeep Nailwal, Co-founder of Polygon, Omar Rahim, former Director of Binance, Navin Gupta, Managing Director of Ripple, Ajeet Khurana and Kube VC. Other notable investors include Upsparks, Chona Family......
Regions Bank Names Dan Massey as Chief Enterprise Operations and Technology Officer
Banking News

Regions Bank Names Dan Massey as Chief Enterprise Operations and Technology Officer

Fintech News Desk
by Fintech News Desk0
Extensive background in banking technology to further Regions’ focus on customer experience and business growth Regions Bank on Wednesday announced Dan Massey will join the company as Chief Enterprise Operations and Technology Officer effective May 9. A strong commitment to customers. An unwavering focus on leveraging technology to produce positive change......
Popular Bank Appoints Bertha Rozier to Lead Retail and Transformation
Banking News

Popular Bank Appoints Bertha Rozier to Lead Retail and Transformation

Fintech News Desk
by Fintech News Desk0
Popular Bank, a subsidiary of Popular, Inc. announced the appointment of Bertha Rozier as SVP of Retail Banking and US Transformation. In this role, Ms. Rozier will continue to grow the Bank’s retail business, leveraging her experience leading multi-disciplinary business units and her expertise in marketing, product and customer experience.......
Infosys Cobalt Financial Services Cloud, an Industry Cloud Platform to Help Firms Unleash the Power of Cloud-Driven Transformation
Cloud Finance News

Infosys Cobalt Financial Services Cloud to Help Firms Unleash the Power of Cloud-Driven Transformation

Fintech News Desk
by Fintech News Desk0
With out-of-the-box industry services, assets, and frameworks, the new financial services cloud platform sets the stage for accelerating business value in the cloud Infosys, a global leader in next-generation digital services and consulting, announced the launch of Infosys Cobalt Financial Services Cloud, an industry cloud platform for enterprises to accelerate business......
Financial and Insurance Organizations Transform CX with UserTesting
Finance InsurTech News

Financial and Insurance Organizations Transform CX with UserTesting

Fintech News Desk
by Fintech News Desk0
Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting, a leader in video-based human insight, announced that a growing number of financial institutions are turning to the UserTesting Human Insight Platform to build digital-first customer experiences. UserTesting now works with organizations in the financial services industry......
Quontic Bank Strengthens Its Digital Operations Team with Banking Veteran Adriana Ramon
Banking Digital News

Quontic Bank Strengthens Its Digital Operations Team with Banking Veteran Adriana Ramon

Fintech News Desk
by Fintech News Desk0
The experienced executive will help drive the bank’s digital operations and scale Quontic’s growing suite of digital products and services Quontic Bank announced that Adriana Ramon will join the adaptive digital bank as Senior Vice President, Digital Bank Operations to provide strategic leadership and oversight to the bank operations team. “Adriana......
Cogni, the First Lifestyle-Focused Digital Bank, Launches With $23 Million Series A From Top Investors
Banking News

Cogni, the First Lifestyle-Focused Digital Bank, Launches With $23 Million Series A From Top Investors

Fintech News Desk
by Fintech News Desk0
With a series of innovative products lined up, Cogni is creating the first Web2 to Web3 mobile banking platform of its kind Cogni, a digital banking platform aimed at enhancing consumer lifestyles, announces its $23 million Series A funding round, bringing a new wave of digital banking innovations to consumers......
ActionIQ Releases Industry First B2B Customer Experience Scorecard
B2B News

ActionIQ Releases Industry First B2B Customer Experience Scorecard

Fintech News Desk
by Fintech News Desk0
ActionIQ, the leading Enterprise Customer Data Platform (CDP), made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer Experience performance against their industry peers and customer preferences. The industry-first scorecard is based......
BUSINESSNEXT Launches Smart Relationship Manager for Financial Institutions
Banking News

BUSINESSNEXT Launches Smart Relationship Manager for Financial Institutions

Fintech News Desk
by Fintech News Desk0
AI-driven, hyper-personalized Smart RM delivers 3X growth in revenue BUSINESSNEXT, the world’s leading responsive composable banking platform, enriched its product portfolio further by launching Smart Relationship Manager (RM) for banking and financial services. The new age Smart RM is the conjunction of hi-tech artificial intelligence (AI) and digital banking. It......
Alpha Fintech by PPRO Announces Launch of Fi911’s Intelligent SAAS Dispute Processing for Financial Institutions
Fintech News

Alpha Fintech by PPRO Announces Launch of Fi911’s Intelligent SAAS Dispute Processing for Financial Institutions

Fintech News Desk
by Fintech News Desk0
Fi911, the leading dispute specialists and sister brand of Chargebacks911, and Alpha Fintech, a fintech pioneer aiming to evolve and simplify payments, announce their partnership. APAC regional acquirers and PSPs will be able to leverage the unrivaled Fi911 SaaS dispute management platform (“DisputeLab”), delivering turnkey intelligent automation and end-to-end processing. Global-branded cards......
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