Tag : Customer Experience

Extend Named BigCommerce Elite Technology Partner
E-commerce News

Extend Named BigCommerce Elite Technology Partner

Fintech News Desk
by Fintech News Desk0
Extend offers customized, consumer-friendly product protection plans to help fast-growing BigCommerce merchants enhance the post-purchase experience Extend announced it has been named a BigCommerce Elite Technology Partner, providing approximately 60,000 BigCommerce merchants access to Extend’s tailored protection plans and extended warranties. Beginning, BigCommerce merchants can integrate Extend’s tech-enabled, product protection stack through......
Aprimo Named a Leader in DAM for Customer Experience by Independent Research Firm
Digital Asset Management News

Aprimo Named a Leader in DAM for Customer Experience by Independent Research Firm

Fintech News Desk
by Fintech News Desk0
Aprimo achieves top ranking in Current Offering and Strategy categories, with report citing strong AI and workflow capabilities Aprimo, an industry-leading provider of digital asset management and work management solutions, announced it has been recognized as a ‘Leader’ in “The Forrester Wave™: Digital Asset Management (DAM) for Customer Experience, Q1......
ActionIQ 2022 CX IQ Index Reveals Large Gaps in Companies' Self-Reported CX Performance & Actual Consumer Experiences
Finance News

ActionIQ 2022 CX IQ Index Reveals Large Gaps in Companies’ Self-Reported CX Performance & Actual Consumer Experiences

Fintech News Desk
by Fintech News Desk0
Data Protection and Privacy Top List of Consumers’ Priorities, While Personalization Must Go Beyond the Surface ActionIQ, the leading Enterprise Customer Data Platform (CDP),released the inaugural CX IQ Index, an expansive survey measuring the state of customer experience (CX) from the perspective of both businesses and consumers in the U.S.......
Bynder Named a “Leader” In Digital Asset Management For Customer Experience by Independent Research Firm
Digital Asset Management News

Bynder Named a “Leader” In Digital Asset Management For Customer Experience by Independent Research Firm

Fintech News Desk
by Fintech News Desk0
In new report, Bynder receives highest scores possible in eight criteria including, usability and user interface, performance, planned enhancements and market approach Bynder, the global digital asset management (DAM) platform, has been named a “Leader” in The Forrester Wave: Digital Asset Management for Customer Experience, Q1 2022 report by Forrester......
62% of Financial Services Leaders Expect Their Cloud Investments to Increase Revenue Over Next Two Years
Capital Markets Cloud News

62% of Financial Services Leaders Expect Their Cloud Investments to Increase Revenue Over Next Two Years

Fintech News Desk
by Fintech News Desk0
Capco and Wipro FullStride Cloud Services global study finds financial services companies’ cloud goals are focused on business and revenue growth Financial services leaders cite increased future revenues (62%) and improved future profitability (52%) as leading reasons to deploy cloud technologies, according to a new financial services study by Capco,......
LexisNexis Risk Solutions Study Finds Larger Banks and Fintechs Hit Hardest by Small and Midsize Business Lending Fraud Losses
Lending News Risk Management

LexisNexis Risk Solutions Study Finds Larger Banks and Fintechs Hit Hardest by Small and Midsize Business Lending Fraud Losses

Fintech News Desk
by Fintech News Desk0
Small to Mid-Sized Business Lending Fraud Increased 6.9% Since 2020, with More Than One-Third of Growth Attributed to the Pandemic LexisNexis Risk Solutions released its latest Small and Midsize Business (SMB) Lending Fraud Study. The survey of risk and fraud executives at financial institutions reveals that SMB lending fraud in......
Live Oak Bank Expands Embedded Banking Team
Banking News

Live Oak Bank Expands Embedded Banking Team

Fintech News Desk
by Fintech News Desk0
Live Oak Bank announced that Jake Tupa will lead the organization’s embedded banking efforts. Tupa, Live Oak’s head of embedded banking, brings a deep understanding of fintech partnership strategy, banking infrastructure and financial technology solutions to the organization. He will report to Live Oak’s EVP of Corporate Development and Strategy......
PCI Pal  Announces New Global Partnership with VoiceFoundry
Cloud Digital Payments News

PCI Pal  Announces New Global Partnership with VoiceFoundry

Fintech News Desk
by Fintech News Desk0
PCI Pal – the global provider of cloud-based secure payment solutions – announced a partnership with Customer Experience as a Service specialist and Amazon Connect expert, VoiceFoundry – a TTEC Digital company. The partnership with VoiceFoundry will also provide TTEC Group companies with access to PCI Pal services. VoiceFoundry specializes......
CRMNEXT Joins Forces With Leading Credit Union Organizations
Banking Digital News

CRMNEXT Launches Its New OCP To Power Continuous Channel Experience

Fintech News Desk
by Fintech News Desk0
Engage, sell, and serve customers across a mix of modern and traditional channels that are increasingly driving new business CRMNEXT, the world’s leading digital technology solution for the banking and insurance industry, has launched Open Communication Platform (OCP) technology to accelerate customer delights, personalized products, service delivery and build loyalty through......
DISQO Insights: Crypto and Newer Financial Services Gain Consumer Traction
Cryptocurrency Currency Exchange News

DISQO Insights: Crypto and Newer Financial Services Gain Consumer Traction

Fintech News Desk
by Fintech News Desk0
Engagement with new services and currencies driven by investor confidence, not age or income Consumer insights platform, DISQO, released new insights about consumers’ engagement with, and attitudes about new online financial services and cryptocurrency. DISQO’s findings about what people think and do relative to financial sector disruptors are important across industries as brands and......
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