Tag : Customer Experience

North Shore Bank Selects Zebra Technologies to Streamline Branch Operations
Banking News

North Shore Bank Selects Zebra Technologies to Streamline Branch Operations

Fintech News Desk
by Fintech News Desk0
Banking solution simplifies branch execution, communication and inspections Zebra Technologies, an innovator at the front line of business with solutions and partners that deliver a performance edge, announced that North Shore Bank has selected Reflexis for Banking to streamline branch tasks and increase staff effectiveness and productivity to elevate the customer......
Kaleyra: "COVID-19 has Accelerated the Digitalization of Communications in the Banking Industry"
Finance News

Kaleyra: “COVID-19 has Accelerated the Digitalization of Communications in the Banking Industry”

Fintech News Desk
by Fintech News Desk0
Leveraging cross-channel automation to better understand customers and their need for 24/7 interaction, wherever they are, is vital for providing an excellent customer experience Speaking at Future Digital Finance 2022 on behalf of Kaleyra, Inc., CEO Dario Calogero said that “the banking industry must ensure it is leveraging every digital platform available......
Majority of UK E-commerce SMEs Report Service Issues With PSP – But Fear Switching, Finds Survey
Digital Payments E-commerce News

Majority of UK E-commerce SMEs Report Service Issues With PSP – But Fear Switching, Finds Survey

Fintech News Desk
by Fintech News Desk0
Only 5% of UK SMEs have no issue with their current Payment Service Provider (PSP) Mollie, one of the fastest growing payment service providers in Europe, shared initial findings from a survey examining the state of the UK ecommerce sector, through the lens of small and medium-sized (SME) merchants. The......
Verifone Chooses Percona for Multi-Database Management and Support
Digital Payments News

Verifone Chooses Percona for Multi-Database Management and Support

Fintech News Desk
by Fintech News Desk0
Leading global payment solution provider selects Percona for strategic support across their MongoDB, PostgreSQL and MySQL databases Percona, a leader in open source database software and services, announced that Verifone, a global FinTech leader and payment solution provider to the world’s best-known retail brands, has engaged Percona to provide support......
Paymentus Ranked #1 Provider of Biller Direct EBPP Solutions by Aite-Novarica
Digital Payments News

Paymentus Ranked #1 Provider of Biller Direct EBPP Solutions by Aite-Novarica

Fintech News Desk
by Fintech News Desk0
Definitive Evaluation of Leading Billing Providers Underscores Paymentus’ Technology and Customer Service as Key to Best-in-Class Ranking Paymentus Holdings Inc., the leading provider of electronic bill presentment and payment solutions (EBPP), announced that it is the only vendor to achieve an overall best-in-class status in Aite-Novarica Group’s “2021 Aite Matrix:......
FinancialForce Broadens C-Suite, Appoints Todd Kisaberth as Chief Customer Officer
B2B News

FinancialForce Broadens C-Suite, Appoints Todd Kisaberth as Chief Customer Officer

Fintech News Desk
by Fintech News Desk0
FinancialForce, the leading provider of customer-centric business applications across finance, services, and customer success teams, announced the appointment of Todd Kisaberth as Chief Customer Officer reporting to CEO Scott Brown. Kisaberth has over 20 years of experience serving in executive leadership roles in global B2B technology companies. He will lead......
Cross River and Sunstone Credit Announce Partnership
Investment Services News

Cross River and Sunstone Credit Announce Partnership

Fintech News Desk
by Fintech News Desk0
Sunstone Credit’s solar financing products customized for businesses further differentiate Cross River’s lending portfolio Cross River Bank, a technology driven infrastructure provider that offers embedded financial solutions, and Sunstone Credit, Inc., a technology-enabled solar loan finance platform for small and medium-sized businesses (SMBs), today announced a partnership to further Sunstone’s......
Lendio Announces the Beta Launch of Its Cloud-Based, Lender Technology Platform
Lending News

Lendio Announces the Beta Launch of Its Cloud-Based, Lender Technology Platform

Fintech News Desk
by Fintech News Desk0
This next-gen, digital-first LOS platform will empower financial institutions with increased lending efficiency and reduced risk while delivering the exceptional borrower experience that takes the pain out of business lending Lendio, the nation’s leading small business financial solutions marketplace, announced the beta launch of its new lender-tech platform and loan......
Gateway Earns Recognition from Fannie Mae’s STAR Program for Excellence in Mortgage Servicing
Mortgage News

Gateway Earns Recognition from Fannie Mae’s STAR Program for Excellence in Mortgage Servicing

Fintech News Desk
by Fintech News Desk0
Gateway First Bank has earned Fannie Mae’s Servicer Total Achievement and Rewards™ (STAR™) Program recognition for Solution Delivery in 2021. “I am extremely proud of our team’s tireless commitment to the mission of strengthening families and communities.” “It’s especially impressive to earn this customer service-based recognition during a year of......
Bupa Arabia Urges Digital Transformation in Insurance Industry
Digital InsurTech News

Bupa Arabia Urges Digital Transformation in Insurance Industry

Fintech News Desk
by Fintech News Desk0
InsureTek Middle East 2022 International Conference Highlights the Importance of Digitization and Innovation in Insurance Industry The “COVID-19” pandemic reinforced the importance of digitization for the insurance and healthcare sector, especially as it is reshaping the insurance industry, and playing an important role in providing better services tailored to meet......
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