Tag : Customer Experience

HawkSoft and Lightspeed Voice Introduce Two-Way API Integration
InsurTech News

HawkSoft and Lightspeed Voice Introduce Two-Way API Integration

PR Newswire
by PR Newswire0
The VOIP platform is the first two-way API Partner in its vertical HawkSoft and Lightspeed Voice are announcing a new stage in their long history of collaboration – the introduction of two-way API integration between the agency management system and popular VOIP platform. Lightspeed Voice is the first VOIP platform......
Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing
Business Guest Posts Technology

Restaurant Industry Still Grappling with Labor Shortages, Customers are Noticing

Olivier Thierry
by Olivier Thierry0
The restaurant and hospitality industry added 33,100 jobs in May, according to the National Restaurant Association. While this is a welcomed improvement compared to previous months this year, it’s still roughly 450,000 jobs short of the more than 12.3 million job positions in February 2020. The truth is the restaurant......
Automotive Financing Provider GoFi Selects Provenir’s Data and Decisioning Platform
Finance News

Automotive Financing Provider GoFi Selects Provenir’s Data and Decisioning Platform

Business Wire
by Business Wire0
GoFi will benefit from Provenir’s powerful platform to support immediate responsiveness and the best customer experience Provenir, a global leader in risk decisioning software, announced that GoFi, LLC, a leading U.S. consumer automotive financing provider, has selected and implemented Provenir’s Data and Decisioning Platform to assess applicant credit risk quickly for......
Weave, Sunbit Partner to Bring BNPL Options to Small Healthcare Practices
Digital Payments News

Weave Expands Payment Product Suite with Mobile Tap to Pay

Business Wire
by Business Wire0
New Weave feature makes collecting payments from a mobile device easier than ever Weave, a leading all-in-one customer experience platform for small and medium-sized businesses, announced an expansion of their payments platform with the addition of Mobile Tap to Pay. This new feature allows patients and clients to make contactless......
SequenceShift Achieves Amazon Connect Ready Designation
Digital Payments Finance News

SequenceShift Achieves Amazon Connect Ready Designation

PR Newswire
by PR Newswire0
SequenceShift, a leading provider of Payment Card Industry (PCI) Compliance for Contact Centers, announced that it has achieved the Amazon Connect Ready designation from Amazon Web Services (AWS). This specialization verifies that SequenceShift’s Amazon Connect software solution adheres to architectural and operational best practices, is being actively utilized by customers......
Microsoft Deepens Relationship with PayPal to Offer Simple, Flexible Payment Options
Digital Payments News

Microsoft Deepens Relationship with PayPal to Offer Simple, Flexible Payment Options

PR Newswire
by PR Newswire0
PayPal Holdings, Inc. and Microsoft Corp., announced Microsoft’s integration of PayPal’s Pay Later solution in the U.S., U.K., Australia, Germany, France, Spain, and Italy. In addition, customers in the U.S. will soon have the option to pay with Venmo in the Microsoft Store. Venmo is currently available in the Microsoft Store on Xbox in the U.S. These......
Acrisure Has Protected $5 Billion in Clients’ Real Estate Transactions Using CertifID’s Technology Solution
Digital Payments Fintech News Security

Acrisure Has Protected $5 Billion in Clients’ Real Estate Transactions Using CertifID’s Technology Solution

Business Wire
by Business Wire0
CertifID, a leading wire fraud protection company, announced that it has been chosen by Acrisure, a global Fintech leader, to protect its Title Insurance clients from payments fraud. The preferred partnership includes CertifID’s fraud detection software, access to fraud recovery services, and up to $1M in payment insurance on every......
Revolutionizing Payments for Large Retailers by Embracing SoftPoS
Digital Payments Guest Posts Technology

Revolutionizing Payments for Large Retailers by Embracing SoftPoS

Brad Hyett
by Brad Hyett0
SoftPoS, otherwise known as Software Point of Sale, has emerged as a game-changing solution that empowers merchants to use their NFC-enabled smartphones or tablets as payment terminals. All consumers have to do is tap their phone against a merchants’ mobile device to pay where a SoftPoS app is in use.......
Duuo by Co-operators Launches Embedded Insurance Platform
InsurTech News

Duuo by Co-operators Launches Embedded Insurance Platform

Business Wire
by Business Wire0
Event and tenant insurance will be the first integrations available to partners, with more coverages to come later this year. Duuo by Co-operators announced the launch of its first embedded insurance API for partners. This advanced integration is designed for Canadian businesses looking to enhance their customer experience by embedding......
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