Tag : Customer Experience

Agent IQ and WBR Insights Release Annual Future Branches Emerging Technology Report
Banking News

Agent IQ and WBR Insights Release Annual Future Branches Emerging Technology Report

Business Wire
by Business Wire0
Survey reveals 96% of bank and credit union executives say they will consider leveraging AI-powered chatbots in the next 12 months Agent IQ, a provider of digital customer engagement solutions specializing in making financial services more personal again, and WBR Insights, the custom research division of Worldwide Business Research (WBR), the......
nShift: Poor Delivery and Returns Options Mean 82% Of Customers Abandon Shopping Carts
E-commerce News

nShift: Poor Delivery and Returns Options Mean 82% Of Customers Abandon Shopping Carts

PR Newswire
by PR Newswire0
New nShift offering for small and mid-size businesses helps turn deliveries into growth and compete with the biggest firms Some 70% of consumers prefer to shop with independent retailers rather than big online marketplaces. But despite this preference, they will not compromise on the speed or quality of the delivery......
White Clay Launches Treasury Management Pricing and Profitability Solution
Finance News

White Clay Launches Treasury Management Pricing and Profitability Solution

Business Wire
by Business Wire0
New solution helps banks price commercial relationships to optimize capital and revenue White Clay, a company that helps community and regional financial institutions improve relationships and increase revenue, announced the launch of its Treasury Management Pricing and Profitability solution. Determining the pricing and profitability of treasury management relationships can often......
Williston Financial Group Acquires West Coast Local Retail Title Operations from Doma
Finance InsurTech News

Williston Financial Group Acquires West Coast Local Retail Title Operations from Doma

Business Wire
by Business Wire0
Transaction helps drive Doma’s new singular strategy and refined focus on its core technology and underwriting business, and supports WFG’s growth initiative by significantly expanding the company’s operational presence in the vital Northern and Central California regions Doma Holdings, Inc., a leading force for disruptive change in the real estate......
Reltio Unveils Out-of-the-Box Solutions for Financial Services and Insurance Organizations
Finance InsurTech News

Reltio Unveils Out-of-the-Box Solutions for Financial Services and Insurance Organizations

Business Wire
by Business Wire0
New velocity packs with industry-specific data models, predefined configurations for financial services and insurance significantly accelerate implementation times Reltio, the leading cloud-native, SaaS, modern data management company, makes it possible for companies to gain optimal value from their core data quickly — and thrive — even during turbulent economic times. Now,......
Avalara Unveils E-Invoicing and Live Reporting API for Multinational Businesses
Compliance management Finance News

Avalara Unveils E-Invoicing and Live Reporting API for Multinational Businesses

Business Wire
by Business Wire0
Avalara, Inc., a leading provider of cloud-based tax compliance automation for businesses of all sizes, unveiled Avalara E-Invoicing and Live Reporting, a new compliance API designed for multinational businesses to streamline their compliance with e-invoicing mandates around the world. “Tax and finance functions now need to look at e-invoicing and......
Build Hyper-Personalized Fintech Experiences with Velmie
Banking Fintech News

Build Hyper-Personalized Fintech Experiences with Velmie

Fintech News Desk
by Fintech News Desk0
Velmie, a banking technology provider, released its brand new front end technology framework to enable hyper-personalized experiences for banks and fintechs. Recent studies, including one conducted by Epsilon, reveal that 80% of consumers are more likely to purchase from brands that provide personalized experiences. Additionally, a staggering 90% of consumers......
CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks
Fintech News

CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks

Business Wire
by Business Wire0
CSI Call Center delivers streamlined customer service to save banks time and resources while assisting account holders’ complex and immediate inquiries CSI, a leading provider of end-to-end fintech and regtech solutions, announced the launch of its new Call Center, an outsourced customer service capability available to NuPoint core banking customers.......
Discover Online Savings Account Ranks First for Customer Satisfaction in Direct Banking Study by J.D. Power
Analytics Banking News

Discover Online Savings Account Ranks First for Customer Satisfaction in Direct Banking Study by J.D. Power

Business Wire
by Business Wire0
Discover’s Online Savings Account ranked #1 in customer satisfaction in the J.D. Power 2023 U.S. Direct Banking Satisfaction Study with a score of 748, which is 30 points higher than the segment average and more than 10 points higher than the second placed bank. “It is extremely rewarding to receive this recognition......
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