Tag : customer experiences

Banking Fintech Guest Posts

Four Technologies That Banks Must Consider to Compete with FinTechs and Neobanks

Carl Robison
by Carl Robison0
As banks dive into the second half of 2024, there are several technologies they must consider investing in now to advance their offerings and compete with the FinTechs and neobanks.  Traditionally, most banks have been less eager to adopt new technologies, with only a few that driving new technology and......
Digital Payments Finance Fintech Guest Posts Security

Future-proofing payments in the contactless era with SoftPoS

Brad Hyett
by Brad Hyett0
By Brad Hyett, CEO at phos Recent findings by UK Finance reveal the true extent to which payment technology has evolved in recent years, with a recent survey showing that an overwhelming 93% of card transactions in the UK are now contactless. This paints a clear picture; that a robust......
Finastra Partners With Credable to Deliver a Holistic Supply Chain Finance Offering to Banks Globally
Finance Fintech News

Finastra Partners With Credable to Deliver a Holistic Supply Chain Finance Offering to Banks Globally

PR Newswire
by PR Newswire0
Finastra Trade Innovation, integrated with CredAble’s supply chain finance platform, enables banks to grow their trade and supply chain finance business and deliver enhanced customer experiences Finastra, a global provider of financial software applications and marketplaces, announced its partnership with CredAble, a working capital finance platform, to expand the functionality......
68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures
Finance Fintech News

68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures

EIN Presswire
by EIN Presswire0
Payhawk, the global spend management solution that helps businesses manage company cards and payments at scale across 32 countries, today revealed that 61% of international CFOs say their businesses are making or considering making customer experience compromises to remain operational amid the current challenging economic climate. The report “The CFO agenda:......
Evolving Consumer Expectations Present Transformation Opportunities for Kingdom of Saudi Arabia’s Banks and Fintechs – New Capco Survey
Fintech News

Evolving Consumer Expectations Present Transformation Opportunities for Kingdom of Saudi Arabia’s Banks and Fintechs – New Capco Survey

Business Wire
by Business Wire0
Seven in ten respondents are comfortable having AI guide day-to-day financial decisions 86% would be attracted by an app providing a view of all their financial products in one place Positive attitudes towards personalization, the sharing of additional personal data, the use of banking apps, and incorporating artificial intelligence into......
FedNow Service Industry Work Group Issues Market Practices for Request for Payment
Digital Payments News

FedNow Service Industry Work Group Issues Market Practices for Request for Payment

Business Wire
by Business Wire0
The recommendations outline practices to support effective and widespread industry implementation of instant payments The Federal Reserve released market practices to advance standardized implementation of the request for payment (RFP) feature of instant payments. RFP has the potential to be a powerful tool that financial institutions and service providers can use......
HCLTech Launches Salesforce-Based Solutions With Advanced GenAI And Data Capabilities
Cloud News

HCLTech Launches Salesforce-Based Solutions With Advanced GenAI And Data Capabilities

Fintech News Desk
by Fintech News Desk0
HCLTech, a leading global technology company, announced the launch of three digital solutions to enhance customer experiences in the healthcare, automotive and financial services industries. Built on the Salesforce platform, the solutions come with advanced AI and data capabilities. HCLTech InFusion Health Proctor is a digital solution that combines the......
Circle and Grab Pilot Web3 Experiences in Singapore
Blockchain News

Circle and Grab Pilot Web3 Experiences in Singapore

Business Wire
by Business Wire0
Circle Internet Financial (Circle) announced a partnership with Grab to pilot Web3 customer experiences in Singapore through the integration of Circle’s new Web 3 Services platform in the Grab app. “Circle is focused on partnering with global-scale consumer internet brands to bring everyday utility to users. Piloting our technology with......
Broadridge Announces International Launch of its Next-Gen Digital Investor Communications Platform
Fintech News

Broadridge Announces International Launch of its Next-Gen Digital Investor Communications Platform

PR Newswire
by PR Newswire0
Improving investors’ experiences with regulatory, transactional and governance communications for a digital world To better serve investors around the world with a new enriched investor communications and governance solution experience, global Fintech leader Broadridge Financial Solutions, announced the international launch of its next-gen digital communications platform, the Broadridge Communications Cloud. The end-to end......
Conquest Planning and CapIntel Collaborate to Help Financial Advisors
Fintech News

Conquest Planning and CapIntel Collaborate to Help Financial Advisors

Business Wire
by Business Wire0
Conquest’s platform solution will allow CapIntel’s enterprise financial advisors to easily deliver transparent and personalized goals-based advice Conquest Planning Inc., a technology platform modernizing financial planning with customized and convenient advice, announced a partnership with CapIntel, a leading financial technology platform that improves day-to-day workflow efficiency and fund analysis for......
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