Tag : customer satisfaction

Advanced Communication and Collaboration Solutions Boost Efficiency for Frontline Workers in Global Financial Services
Finance News

Advanced Communication and Collaboration Solutions Boost Efficiency for Frontline Workers in Global Financial Services

Fintech News Desk
Technology providers to partner with service and software experts to better address the needs of a hybrid workforce, finds Frost & Sullivan Frost & Sullivan’s recent analysis reveals that technology vendors are rolling out new and improved communication, collaboration, and contact center solutions to help financial service institutions connect a workforce that......
Nationwide Building Society Improves Member Experiences with Pega Smart Dispute
Fintech News

Nationwide Building Society Improves Member Experiences with Pega Smart Dispute

Fintech News Desk
New deployment helps streamline processes, reduce manual tasks for employees, and digitise member experience Pegasystems Inc., the software company that crushes business complexity, announced Nationwide Building Society deployed Pega Smart Dispute for Issuers to transform its Visa card disputes process. This enabled Nationwide to improve agent performance and customer satisfaction by streamlining the......
Poonawalla Fincorp Enters Digital Consumption Loans Space
Fintech News

Poonawalla Fincorp Enters Digital Consumption Loans Space

Fintech News Desk
Poonawalla Fincorp Limited (Formerly Magma Fincorp Limited), has entered digital consumption loans space through a tie up with KrazyBee. Under this partnership Poonawalla Fincorp will offer small ticket personal loans to individuals. Poonawalla Fincorp focusses on consumer and small business finance as a part of its stated strategy. This partnership......
Nymbus Announces Turnkey SMB Offering for Credit Unions
Banking News

Nymbus Announces Turnkey SMB Offering for Credit Unions

Fintech News Desk
NYMBUS, a leading provider of banking technology solutions, introduced SMB Launch for Credit Unions. An extension of the company’s award-winning Launch solution, Nymbus’ latest offering equips credit unions with a lightweight, cost effective toolbox of state-of-the art technology and services catered specifically to meet the needs of today’s underserved small......
Azentio Software Successfully Delivered Its Shariah-compliant Profit Calculation And Distribution System
Banking News

Azentio Software Successfully Delivered Its Shariah-compliant Profit Calculation And Distribution System

Fintech News Desk
Azentio Software, a Singapore-headquartered technology firm owned by funds advised by Apax Partners, announced that Bank of Abyssinia (“BoA”) has successfully gone live with iMAL*IslamicFinancing and iMAL*ProfitCalculationSystem in less than four months, to support the growth of its Islamic window operations. Azentio’s Shariah-compliant profit calculation and distribution system makes profit distribution highly efficient. With the......
Extend Named BigCommerce Elite Technology Partner
E-commerce News

Extend Named BigCommerce Elite Technology Partner

Fintech News Desk
Extend offers customized, consumer-friendly product protection plans to help fast-growing BigCommerce merchants enhance the post-purchase experience Extend announced it has been named a BigCommerce Elite Technology Partner, providing approximately 60,000 BigCommerce merchants access to Extend’s tailored protection plans and extended warranties. Beginning, BigCommerce merchants can integrate Extend’s tech-enabled, product protection stack through......
Blackhawk Network Purchases Minority Stake in Singapore-Based Rewards and Incentives Company, Wogi
B2B Business News

Blackhawk Network Purchases Minority Stake in Singapore-Based Rewards and Incentives Company, Wogi

Fintech News Desk
Agreement will expand access to digital-first rewards, incentives and gift card content to select Southeast Asia markets As part of its mission to offer meaningful rewards on a global scale, Blackhawk Network has purchased a minority stake in Singapore-based rewards and incentives company, Wogi. The collaboration will accelerate the growth of rewards and......
First American Announces Completion of ServiceMac Acquisition
Mortgage News

First American Announces Completion of ServiceMac Acquisition

Fintech News Desk
Purchase uniquely positions the companies to support the entire mortgage life cycle, while enhancing product innovation efforts First American Financial Corporation, a leading global provider of title insurance, settlement services and risk solutions for real estate transactions, announced the completion of First American’s acquisition of ServiceMac, LLC, an innovative mortgage......
GoTab Offers Contactless Ordering & Payment Solutions for Entertainment Venues
Digital Payments News

GoTab Offers Contactless Ordering & Payment Solutions for Entertainment Venues

Fintech News Desk
Bringing innovative technology to concert venues and outdoor entertainment spaces As summer gets underway and restrictions across the country are lifted, GoTab‘s technology remains vital for many entertainment venues seeking the efficiency and ease of contactless ordering and payment capabilities for the season’s festivals, concerts and performances. A true cloud-based solution, GoTab puts......
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