Tag : customer service
Williston Financial Group Acquires West Coast Local Retail Title Operations from Doma
Transaction helps drive Doma’s new singular strategy and refined focus on its core technology and underwriting business, and supports WFG’s growth initiative by significantly expanding the company’s operational presence in the vital Northern and Central California regions Doma Holdings, Inc., a leading force for disruptive change in the real estate......
CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks
CSI Call Center delivers streamlined customer service to save banks time and resources while assisting account holders’ complex and immediate inquiries CSI, a leading provider of end-to-end fintech and regtech solutions, announced the launch of its new Call Center, an outsourced customer service capability available to NuPoint core banking customers.......
Expedia Group and Mastercard Turn Everyday Spending Into Extraordinary Experiences
Mastercard cardholders will be able to book travel using credit card loyalty points with Travel with Rewards powered by Expedia Expedia Group and Mastercard expand their partnership for a new joint adventure: Travel with Rewards, a modern loyalty points redemption solution that enables consumers to redeem credit card loyalty points......
15 Ways How AI Is Reshaping The Banking And Financial Sector
In the near future, AI will exert the power of data analytics within the financial domain which will make transactions safer by reducing fraud and increasing compliance. In contrast to traditional approaches that take so long, AI algorithms can complete anti-money trafficking jobs quickly. According to a study by Accenture,......
First Federal Bank Announces Agreement to Acquire Mortgage Division From BNC National Bank
First Federal Bank and BNC National Bank announce that they have signed a definitive agreement for First Federal to acquire certain assets and liabilities of BNC National Bank’s mortgage division. The purchase is expected to close in the second quarter of 2023; terms of the transaction were not disclosed. First......
Synchrony Study Reveals Future Shoppers Seek Connected, Curated and Convenient Shopping Experiences
Retailers Must Find Appropriate Balance of Online and In-Store Experience and Integrated Technologies to Attract Loyal Customers Synchrony, a premier consumer financial services company, announced that its new Future of Shopping study reveals that consumers seek highly personalized experiences that simplify choice and flexibility, where more than 80 percent of shoppers......
Inszone Insurance Services Completes Acquisition of Larry Fu Insurance Agency
Inszone Insurance Services: a rapidly growing, national provider of benefits, personal and commercial lines insurance, announced the acquisition of Larry Fu Insurance Agency, Inc. The addition of Larry Fu Insurance Agency to the Inszone Insurance team is a strategic move that brings together two trusted insurance providers with a shared......
Vergent LMS and DecisionLogic Provide Lenders Enhanced Verification Services
With its partner, DecisionLogic, a preeminent provider of consumer and small business bank account and identity verification services for lenders and other financial institutions, Vergent LMS, a leading fintech lending platform, will now offer advanced verification services and streamlined lending processes. Under this partnership, lenders will have the capacity to......
Guild Mortgage Acquires Cherry Creek Mortgage
Colorado-Based Lender with Customer-Centric Approach Brings 68 Branches in 45 States to Guild’s Expanding Retail Network Guild Mortgage, a growth-oriented mortgage lending company originating and servicing residential loans since 1960, has acquired Cherry Creek Mortgage, LLC, a privately held Colorado-based lender with physical branches across the country whose business and customer-centric......