Tag : customer service

Kasasa Partners with NYDIG to Provide Bitcoin Wallet Capabilities to Community Financial Institutions
Fintech News

Kasasa Partners with Statflo to Provide One-to-One Text Messaging Capabilities to Community Financial Institutions

Fintech News Desk
Kasasa, an award-winning financial technology and marketing provider, announced that it has partnered with Statflo, the leading provider of compliant one-to-one messaging, to bring text messaging capabilities to their community financial institution clients. Across every industry, text messaging has become an increasingly popular, trusted, and effective way for businesses to......
NCR Completes Acquisition of Cryptocurrency Leader LibertyX
Cryptocurrency News

NCR Completes Acquisition of Cryptocurrency Leader LibertyX

Fintech News Desk
NCR Corporation, a global enterprise technology provider, announced the completion of the previously announced transaction to acquire LibertyX, a leading cryptocurrency software provider. LibertyX is a strong strategic fit for NCR because it accelerates NCR’s ability to rapidly deliver a complete digital currency solution to its customers, including the ability......
Rockwell Institute Now Provides Brokers and Mortgage Loan Originators with Convenient, High-Quality Mortgage Education Through Learn Mortgage
Mortgage News

Rockwell Institute Now Provides Brokers and Mortgage Loan Originators with Convenient, High-Quality Mortgage Education Through Learn Mortgage

Fintech News Desk
Rockwell Institute, a Washington-based provider of real estate license training and continuing education, announced the introduction of convenient, high-quality mortgage education provided through Learn Mortgage, a leading mortgage education company. Brokers and mortgage loan originators (MLOs) practicing in Washington and California now have easy access to a full suite of......
ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps
Analytics News

ServiceNow Introduces New Messaging Service to Help Organizations Connect with Customers and Employees Wherever They’re Located

Fintech News Desk
ServiceNow, with the help of Twilio’s platform, makes it easier than ever to drive end-to-end service experiences – from issue to resolution ServiceNow, the leading digital workflow company that makes work, work better for people, announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution.......
1st Security Bank Announces the Addition of Kevin Richards to Its Expanding Commercial and Industrial Lending Team
Banking News

1st Security Bank Announces the Addition of Kevin Richards to Its Expanding Commercial and Industrial Lending Team

Fintech News Desk
1st Security Bank (“the Bank”) is pleased to announce that Kevin Richards has joined the Bank’s Commercial and Industrial (“C&I”) Lending Team as a Senior Vice President, Commercial Lending Relationship Manager. Kevin will be based in Mountlake Terrace, WA, and is responsible for growing the Bank’s C&I portfolio by providing excellent service and......
Lenders Service Corporation (LSC) Joins Unitas Financial Services
Fintech News

Lenders Service Corporation (LSC) Joins Unitas Financial Services

Fintech News Desk
Lenders Service Corporation (LSC) is excited to announce its merger with Unitas Financial Services (Unitas) whose mission is to provide the nation’s simplest portfolio protection to lenders and real estate investors across the country. LSC is a licensed Managing General Insurance Agency that has served the insurance needs of the......
Tyfone, ESP Strengthens Partnership to Benefit Mutual Customers Tight Product Integration Continues to Benefit Credit Unions and Their Members
Banking Digital News

Tyfone, ESP Strengthens Partnership to Benefit Mutual Customers Tight Product Integration Continues to Benefit Credit Unions and Their Members

Fintech News Desk
Tyfone, Inc, and Enhanced Software Products, Inc. (ESP) have reaffirmed their integration partnership to better serve their mutual customers. By combining the power of Tyfone’s nFinia® omnichannel digital banking platform and ESP’s flexible core processing platform, credit unions are able to create a robust user experience for both employees and members.......
Bright Data
Fintech News

New Research From Bright Data Reveals Appetite For Tighter External Regulation Of Bot Use Among Technology And Financial Services Decision-makers

Fintech News Desk
Survey also finds that the vast majority (97%) of organizations have guidelines in place to ensure bots are used responsibly  Bright Data, the global industry leader in making public web data accessible to all, has  released new research that highlights the increased role bots are playing in automating key corporate......
Insurance Customer Journey
Artificial Intelligence Guest Posts InsurTech

How Can AI Enhance the Insurance Customer Journey?

Janthana Kaenprakhamroy
The insurance industry is not typically known for its appetite for innovation, especially in customer journey management. Strict regulation, traditional business models, and the use of legacy IT systems have long provided barriers to progress. Despite the explosion of technological advancement in society, many in the insurance industry have stubbornly......
Synapi Launches Buy Now Pay Later Platform Enabling Merchants To Drive Higher Sales And Customer Loyalty
B2B News

Synapi Launches Buy Now Pay Later Platform Enabling Merchants To Drive Higher Sales And Customer Loyalty

Fintech News Desk
Synapi, the leading lending software provider, today unveiled its Buy Now Pay Later (BNPL) platform to help merchants achieve higher sales by offering more of their shoppers suitable financing. It’s predicted that the global BNPL market will continue to grow at 22% per year in the coming decade and be......
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