Tag : customer service

Silvergate Announces 24/7 Customer Support to Enable Growth of the Digital Asset Industry
Digital Asset Management News

Silvergate Announces 24/7 Customer Support to Enable Growth of the Digital Asset Industry

Fintech News Desk
by Fintech News Desk0
The enhanced support model complements Silvergate’s existing 24/7 payments platform, creating a holistic banking experience Silvergate Capital Corporation, the leading provider of innovative financial infrastructure solutions to the digital asset industry, announced enhancements to its operations to provide customer support 24 hours a day, 7 days a week. “Offering a......
Sage Announces Sage Field Operations Integration with Sage Intacct Construction
Cloud Finance News

Sage Announces Sage Field Operations Integration with Sage Intacct Construction

Fintech News Desk
by Fintech News Desk0
Pairing the mobile construction management app with the proven native cloud accounting platform helps construction businesses streamline service operations Sage, the leader in accounting, financial, HR, and payroll technology for small and medium-sized businesses (SMBs), announced that Sage Field Operations is now available with Sage Intacct Construction. The integration combines the convenience and......
TenureX Partners With UK Banking Veteran Martin Fiddaman to Tackle Gaps in UK’s Correspondent Banking Industry
Banking Fintech News

TenureX Partners With UK Banking Veteran Martin Fiddaman to Tackle Gaps in UK’s Correspondent Banking Industry

Fintech News Desk
by Fintech News Desk0
New partnership delivers “correspondent-banking-in-a-box”, providing new revenue streams, improved compliance for smaller firms including overseas banks in the UK, challengers, and fintechs TenureX, the Israeli start-up that is fixing the broken correspondent banking industry, announces a new partnership with a boutique UK consultancy Martin Fiddaman Associates to tackle gaps within the......
GTCR Announces Recapitalization of PathGroup
Investment Services News

GTCR Announces Recapitalization of PathGroup

Fintech News Desk
by Fintech News Desk0
GTCR, a leading private equity firm, announced today that it has made a majority investment in PathGroup Holdings LLC in partnership with founder and CEO Ben Davis, MD and the PathGroup management team, who have made a substantial reinvestment in the Company. As part of GTCR’s Leaders Strategy™, Dave King, the......
Bank of Idaho to Purchase Five Branches from HomeStreet Bank, Expand Service Into Eastern Washington
Banking News

Bank of Idaho to Purchase Five Branches from HomeStreet Bank, Expand Service Into Eastern Washington

Fintech News Desk
by Fintech News Desk0
Bank of Idaho Holding Co., the holding company for Bank of Idaho, together with HomeStreet, Inc., the parent company of HomeStreet Bank, announced that HomeStreet Bank and Bank of Idaho have executed a definitive agreement under which Bank of Idaho will acquire from HomeStreet Bank an Eastern Washington branch network, including......
ActionIQ Releases Industry First B2B Customer Experience Scorecard
B2B News

ActionIQ Releases Industry First B2B Customer Experience Scorecard

Fintech News Desk
by Fintech News Desk0
ActionIQ, the leading Enterprise Customer Data Platform (CDP), made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer Experience performance against their industry peers and customer preferences. The industry-first scorecard is based......
Esker Intensifies Its Commitment to the Development of Supply Chain Finance Solutions By Making Equity Investment
Fintech News

Esker Intensifies Its Commitment to the Development of Supply Chain Finance Solutions By Making Equity Investment

Fintech News Desk
by Fintech News Desk0
Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, announced it has made a strategic investment in its partner LSQ, a leading provider of technology-driven working capital finance and payments solutions. As a first step, the investment is made through a USD 5 million convertible......
Fintech Kinara Capital Secures USD $50 Million in Equity, Led by Nuveen
Fintech Investment Services News

Fintech Kinara Capital Secures USD $50 Million in Equity, Led by Nuveen

Fintech News Desk
by Fintech News Desk0
Fresh Equity Round comes from Nuveen’s Global Impact Fund and Triple Jump’s ASN Microkredietfonds Kinara Capital, India’s fast-growing MSME fintech, closed a fresh equity round of USD $50 million led by Nuveen, a leading global investment manager with over $1.3 trillion of assets under management, with participation from Triple Jump, a Dutch......
Clickatell’s “Chat 2 Pay” Enables Brands to Extend Digital Commerce Offering with Secure, Effortless Payments in Chat Channels
Commerce News

99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer Experience

Fintech News Desk
by Fintech News Desk0
Clickatell’s new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet revenue goals Clickatell, CPaaS innovator and Chat Commerce leader, launches its latest Chat Commerce Trends Report, revealing 99% of customer service executives recognize benefits to using chat with customers......
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