Tag : FinTech Series guest post

Achieving a Frictionless Customer Experience in Fintech
Economy Guest Posts Insights

Achieving a Frictionless Customer Experience in Fintech

Lelen Udayan
Modern customers expect fintechs to focus as much on the experience they provide as the products and services being offered By definition, a truly frictionless customer experience (CX) is unobtainable even though it is the end state every fintech company strives for. Along the way, the focus falls on providing......
Regional Banking in 2022
Banking Guest Posts

The Industry Consolidation Trend and What This Means for Regional Banking in 2022

Shawn Conahan
The banking industry is experiencing an unprecedented transformation. With 3,000 new fintechs and neobanks shaking up the traditional banking system, what does this mean for consumers and the financial services industry? These new banks may not be stealing large swaths of customer share from the Citibanks and Chases of the......