Tag : Glia

Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally
Banking News

Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally

Fintech News Desk
by Fintech News Desk0
Partnership will enhance digital-first customer service, increase conversion rates, reduce call times and improve overall satisfaction  Glia, the leader in Digital Customer Service (DCS), and Veritran, a leading global Low-Code solutions provider, announced a strategic partnership to offer digital-first customer support to financial institutions worldwide. Latest Fintech News: Paytm Broadens Offline Payments Distribution,......
Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform
Banking Digital Wallet News

Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform

Fintech News Desk
by Fintech News Desk0
GVAs enhance customer experience and drive new efficiencies by seamlessly combining conversational self-service with high-touch human guidance on a single platform Glia, the leading provider of Digital Customer Service (DCS), announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing seamless customer experiences that blend virtual......
Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer Service
Finance News

Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer Service

Fintech News Desk
by Fintech News Desk0
Finn AI’s state-of-the-art Conversational AI solution and deep financial services expertise complement Glia’s industry-leading DCS platform Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions. The deal aims to mainstream virtual assistants for financial services companies by making......
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services
Banking Finance News

Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services

Fintech News Desk
by Fintech News Desk0
Enhances SMS solutions for banks, credit unions, insurers, and lenders Glia, the leading provider of Digital Customer Service (DCS), has enhanced its rich messaging solution powered by Twilio for communicating with customers and members. Twilio, the world’s leading customer engagement platform, is supporting Glia’s mission of providing banks, credit unions,......
Glia Partners with Over 150 Credit Unions to Deliver Digital Member Service
Credit Bureaus Digital News

Glia Partners with Over 150 Credit Unions to Deliver Digital Member Service

Fintech News Desk
by Fintech News Desk0
Growing number of credit unions leverage Glia’s Digital Member Service platform to boost efficiencies and improve the member and employee experience Glia, a leading provider of Digital Customer Service, announced  that more than 150 credit unions selected its Digital Member Service platform to transform how they engage with members in a......
Glia and Zensar Partner to Help Financial Institutions and Insurance Providers Enhance Customer Service
InsurTech News

Glia and Zensar Partner to Help Financial Institutions and Insurance Providers Enhance Customer Service

Fintech News Desk
by Fintech News Desk0
Partnership to enable organizations to take a digital-first approach to customer service Glia, a leading provider of Digital Customer Service, announced that they have formed a strategic partnership with Zensar, a leading experience engineering and technology solutions company, to jointly offer Zensar’s digital transformation services and Glia’s platform. By bringing together Glia’s......
Jeremy Smith Joins Glia as Chief Operating Officer
Fintech News

Jeremy Smith Joins Glia as Chief Operating Officer

Fintech News Desk
by Fintech News Desk0
Industry veteran joins fintech, helping expand access to Digital Customer Service for financial services companies across the globe Glia, a leading provider of Digital Customer Service, announced that veteran Qualtrics executive and McKinsey alum Jeremy Smith has joined the company as Chief Operating Officer. In this role, he oversees the sales, marketing and......
Glia Announces Entrance into Q2's Enterprise Business Development Reseller Program, Offering Q2 Clients a Fully-Integrated Digital Customer Service Solution
Banking Fintech Mobile Banking News

Glia Announces Entrance into Q2’s Enterprise Business Development Reseller Program, Offering Q2 Clients a Fully-Integrated Digital Customer Service Solution

Fintech News Desk
by Fintech News Desk0
Fintechs expand relationship, empowering banks and credit unions to reimagine customer service for a digital world Glia, a leading provider of Digital Customer Service, and Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, announced that they have expanded their partnership to provide one-stop-shopping for Q2 clients.......
Posh and Glia Help Modernize Member Service for Seven More Credit Unions
Banking Fintech News

Posh and Glia Help Modernize Member Service for Seven More Credit Unions

Fintech News Desk
by Fintech News Desk0
Credit unions take a digital-first approach to member service, leveraging a strategic blend of AI and humans Posh Technologies, a Conversational AI company, and Glia, a leading provider of Digital Customer Service, are helping seven additional credit unions deliver a more frictionless, convenient member experience, creating better member service for a digital-first......
Glia's Dan Michaeli And Rick Delisi Create Playbook For Delivering A Five-star Experience For Today's Customers In "Digital Customer Service," Published Today By Wiley
Banking Digital Fintech News

Glia’s Dan Michaeli And Rick Delisi Create Playbook For Delivering A Five-star Experience For Today’s Customers In “Digital Customer Service,” Published Today By Wiley

Fintech News Desk
by Fintech News Desk0
Glia, a leading provider of Digital Customer Service, announced that Dan Michaeli, CEO and co-founder, and Rick DeLisi, lead research analyst and co-author of The Effortless Experience, have launched their book: Digital Customer Service: Transforming Customer Experience for an On-Screen World. The book was published by Wiley, and is available through Amazon, Barnes & Noble and wherever books......
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